White Screen when intalling pro or community events

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  • #1042270
    Mark
    Participant

    I am using TEC, TEC Pro and Community Events. Everything was working on my test site but when I installed the site on bluehost, it’s premanent home, I would get the white screen of death on wp-admin. I have updated WP to the latest version, deleted all TEC plugins. I added the latest version of TEC back and it is working. If I add the latest TEC Pro or Community events, I get the white screen on wp-admin again. If I delete TEC Pro or Community events, wp-admin works again. Using latest versions for WP, TEC, TEC Pro, and TEC Community Events.

    • This topic was modified 10 years, 4 months ago by Mark.
    • This topic was modified 10 years, 4 months ago by Brian.
    #1042568
    Mark
    Participant

    Additionally, if TEC (not TEC Pro) is active, I can not access any media in my media library. Tried updating just a few minutes ago as well…

    I’ve had to completely remove TEC to have full wp-admin functionality.

    Any ideas??

    #1042603
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not having the same issue on my test site so…

    Do you have any custom snippets in your theme?

    Or do you have any custom templates in your theme here:

    yourtheme/tribe-events/

    Also, are you able to check out your error logs and see what they say is causing a fatal error?

    Let me know and we can go from here.

    Thanks

    #1076267
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 1 through 4 (of 4 total)
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