Brian

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Viewing 15 posts - 2,236 through 2,250 (of 11,256 total)
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  • in reply to: google ical importer issue… #1043217
    Brian
    Member

    Hi,

    Sorry for the issue here.

    There is an issue with some all day events not importing correctly.

    We think we found the issue and believe we have it fixed in 4.0.2.

    Can you verify you are on that version and please try again and see if that helps.

    Thanks

    in reply to: Events page Comments Page Not Found #1043202
    Brian
    Member

    Ok let us know what you find out and we can go from here.

    Thanks

    Brian
    Member

    Hi,

    Thanks for providing that.

    I see what you mean.

    I was not able to reproduce the issue on my test site.

    If you tried to resave permalinks and that did not work.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    Brian
    Member

    Hi Will,

    It is currently not an option, but it is something we are developing and hope to have in the next couple of releases if everything goes according to plan. I do not have a better timeline then that.

    That is all I have on this right now as there is no simple snippet to add this feature.

    Thanks

    in reply to: Sidebar Not Appearing #1043181
    Brian
    Member

    I think you said you already tried this, but this is how to change the event template.

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template

    A sidebar would not show on any theme if you are using the Default Event Template.

    in reply to: Event Calendar Disappeared From Website and Will Not Update #1043180
    Brian
    Member

    Hi,

    Yes all the plugins require the free version of the Events Calendar. That must be installed and active.

    That error you are getting is because WordPress will not overwrite an existing plugin.

    Follow these steps instead for manual updates:

    Manual Updates

    in reply to: tribe-events-event-meta primary and secondary #1043179
    Brian
    Member

    🙂

    in reply to: Urgent : Nothing since 4.02 update Ticket Plus #1043177
    Brian
    Member

    Yep it looks like the issue it was I outlined in my first reply here.

    You can either start at 4.0.1, update to 4.0.2 and make that change or wait for 4.0.3

    Thanks

    in reply to: After 12 months? #1043163
    Brian
    Member

    Hi,

    After 12 months Pro will continue to work, but you will not longer have access to support or plugin updates.

    Cheers

    in reply to: Urgent : Nothing since 4.02 update Ticket Plus #1043160
    Brian
    Member

    Hi,

    Sorry for the issues here.

    In versions less than PHP 5.5 this error is occurring due to the incorrect use of the empty function.

    In this file:

    event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php

    on line 51

    If you replace this:

    if ( empty( get_post( $ticket_id ) ) ) {

    With this:

    $ticket_post = get_post( $ticket_id );
    if ( empty( $ticket_post ) ) {

    That should fix the issue for now.

    Let me know if that works for you.

    Thanks

    in reply to: tribe-events-event-meta primary and secondary #1043075
    Brian
    Member

    Sounds good.

    If you get stuck I might be able to help get you to the next step.

    Thanks

    in reply to: Calendar Not Displaying Properly #1043074
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Event Calendar Pro Renewal Discount #1043073
    Brian
    Member

    No worries 🙂

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Fatal Error line 51 #1043070
    Brian
    Member

    Hi,

    Sorry for the issues here.

    In versions less than PHP 5.5 this error is occurring due to the incorrect use of the empty function.

    In this file:

    event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php

    on line 51

    If you replace this:

    if ( empty( get_post( $ticket_id ) ) ) {

    With this:

    $ticket_post = get_post( $ticket_id );
    if ( empty( $ticket_post ) ) {

    That should fix the issue for now.

    Let me know if that works for you.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues here.

    In versions less than PHP 5.5 this error is occurring due to the incorrect use of the empty function.

    In this file:

    event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php

    on line 51

    If you replace this:

    if ( empty( get_post( $ticket_id ) ) ) {

    With this:

    $ticket_post = get_post( $ticket_id );
    if ( empty( $ticket_post ) ) {

    That should fix the issue for now.

    Let me know if that works for you.

    Thanks

Viewing 15 posts - 2,236 through 2,250 (of 11,256 total)