[Brian]

Hi,

Thanks for using our plugins.

I can try to help out here, but limited in supporting plugin compatibility issues.

First have you setup Publicize to work with custom post types as by default it only works with posts:

https://jetpack.me/support/publicize/#custom-post-types

Our post type is:

tribe_events

Is that setup somewhere in your theme?

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

First the update order looks good to me. I would get Core and Pro to the latest version and WooCommerce Tickets to 3.12.1

Then add Event Tickets and Event Tickets Plus and deactivate WooCommerce Tickets and you will be all set.

As for the changes I did not see anything that jumped out as an issue.

The best bet is to upgrade on a test site and see what breaks and then work on fixes from there. I would think though everything could still work without issue.

Let me know if you have any follow up questions.

Thanks

[Brian]

This is a duplicate of this ticket:

Upgrade questions

So I am closing this one and I will respond there.

[Brian]

Hi Simone,

If you see a translation issue and would like to help please follow our translation guide to suggest a fix:

https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

If you do not find the word in a plugin, please let us know and we can figure it out.

Thanks

And thanks again websource for dropping in here!

[Brian]

Hi,

Thanks for using our plugins.

We do not have a feature to do emails as you ask or to do emails at all.

You might be able to use the RSS Feeds from each category and mailchimp to send out the emails.

However, we do not have any information to provide on that.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

Hi Oliver,

For the latest version we removed the widget rich snippets as it created more issues then it solved.

As people were complaining that events were showing up in search results on non event pages.

It could be added back by editing the template in your theme following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I am not sure what you linked too.

I do not recognize that as part of our plugins.

[Brian]

Hi,

Sorry for the delay in replying to this.

I have not seen any other reports of this from customers so I am not sure what is causing this.

Have you or anyone else edited events after they were imported? I just edited an existing event and made sure the connection was set to remain and it worked for me on that event.

Is there a pattern to the events disconnected? Are they all events you created in WordPress or were they imported? Do you manage all the events in Eventbrite as well or are they other peoples events?

Unfortunately, I think the only way to reconnect is to reimport an event from Eventbrite.

I am asking our Eventbrite Developer if he has anymore information as well.

Sorry again for the delay and the issues.

[Brian]

Hi Again,

Sorry for all the issues you are having.

Thanks for bringing them up though.

I found the tribe_is_recurring_event() works on this page so there is at least some way to target it.

I have created a bug ticket for us to look into changing how it is created and my suggestion is to match single event template so if you have a sidebar in the single event it should show here as well.

Thanks

[Brian]

Closing duplicate of:

How to display event organizers like the events?

[Brian]

Closing duplicate of:

How to display event organizers like the events?

[Brian]

Hi,

Glad it is working.

Unfortunately, we do not have a feature to show a link back to the event tickets were adding from in the cart.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

Hi,

Sorry for the issues here, but unfortunately, at this time Tickets Plus does not support ticket creation with WPML.

If you can create one ticket to display across all the languages that might work, but it beyond that we do not support it at this time.

I understand that can be a deal breaker and to request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Thanks

[Brian]

Hi,

This is a duplicate of your existing ticket so I am going to close it and we can work on this here:

No tickets possible on WordPress 4.4 with Woocommerce?

However, at this time Tickets Plus does not support WPML.

[Brian]

Hi,

So I got this filter to work:

/**
* Using eventbrite.de for Eventbrite Tickets
*/
function useEventbriteDotDe($url) {
return str_replace('.com', '.de', $url);
}
add_filter( 'tribe_events_eb_iframe_url', 'useEventbriteDotDe' );


But it did not make a difference.

I imported this event:

http://www.eventbrite.de/e/emdr-gruppensupervision-fur-kinder-und-jugendlichen-psychotherapeuten-registrierung-20185764164

And it showed all the Payment Options in the iFrame with or without the filter.

Is the one that does not show all the Payment Options created in WordPress using our plugin?

Thanks

[Author]

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