Brian

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Viewing 15 posts - 2,116 through 2,130 (of 11,256 total)
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  • in reply to: Google maps, classic view and permalink error #1050537
    Brian
    Member

    Hi,

    Glad you found the source of the one issue.

    For the conflict try using the Plugin Logic to disable other plugins on the event views and single templates:

    Plugin Logic

    For the Photo View it was supposedly fixed in Pro 4.0.3

    However, I am still seeing an issue on my test site and yours on my iPhone in Mobile Safari.

    I am not sure of the cause, but I found this css forces the display of the photo view:

    .tribe-events-list.tribe-events-photo #tribe-events-photo-events {
    opacity: 1;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Also, you can install Pro on another site without a license, it would just not get automatic updates nor could we support it.

    Thanks

    in reply to: Recent Update Made a Mess of our Site #1050271
    Brian
    Member

    Hi Mike,

    Thanks for posting here. We can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Also, you could try searching our Knowledge base for move tickets to find a solution too:

    Home

    Thanks again!

    in reply to: OVERBOOK #1050164
    Brian
    Member

    Hi Again,

    Thanks for the interest in our plugins.

    Currently stock is done per ticket and there is no global stock. It is a feature we are working on, but not released yet.

    So it is not possible to do what you are looking for yet.

    Thanks

    in reply to: event registration #1050162
    Brian
    Member

    HI,

    Thanks for the interest in our plugins.

    It is not possible to do this and tickets area created per event and not transferable between events.

    Thanks

    in reply to: Eventbrite does not import all payment options #1050158
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    I visited your site and see the difference.

    The one with all the options is their widget correct?

    I am not sure why ours is different, but we have no direct control of the content there as it is generated by Eventbrite using their API.

    I compared both the Widget iframe url and our iFrame url and it looks like ours uses the standard url and yours uses a German? version of the url.

    That might be causing the issue. There is a filter that we could use to try and change the url.

    Do you want to try and do that?

    That is about all I can think of to change this, not sure if it will work though, but worth a try.

    Let me know.

    Thanks

    in reply to: Color Code Events #1050155
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Check out the The Events Calendar Category Colors

    The Events Calendar: Category Colors

    That might do exactly what you are looking for.

    Cheers

    in reply to: Trial version of your Events Calendar Pro #1050154
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a trial period for the plugins.

    We do offer a 30 day refund period so you could purchase the plugin and then you have 30 days to decide if you want to keep it or not.

    Cheers

    in reply to: Venue name missing #1050153
    Brian
    Member

    HI,

    Sorry for the issues you are having.

    I can help out here.

    So is the venue something like Room 7

    And that is it? Not other information filled in?

    I tried on my test site and made the venue name Room 7 and that was it and it showed for me.

    I looked at your site and the map with the pointer is not a feature we support.

    This is how a single event is made with the default features:

    http://wpshindig.com/event/winnepeg-wordpress-meetup/2016-01-06/

    I am not sure how that map is created, but I am not able to support it as it is not our feature.

    You might have to instead take the venue function from our templates and put it in your custom template to always show.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events by Country and Category #1050138
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can try to help out here, but limited in support existing features only.

    Since the Event Category is a WordPress Taxonomy there are WordPress functions to use with that to generate list of events by category.

    There is not feature in our plugin to filter by a Country. So I do not have anything to provide there.

    However, with the latest version of the Filter Bar you could filter by a Pro additional field. So you could disable all but the category and a country additional field to filter by those two.

    Otherwise, I do not have much else for you.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Bug: TEC incompatible with Yoast SEO #1050134
    Brian
    Member

    Ok thanks for confirming.

    I will leave this ticket as Pending Fix, but not sure of a timeline to resolve it right now.

    Thanks

    in reply to: Customizing the "This Week" Widget #1050132
    Brian
    Member

    Hi,

    Thanks for the interest in using the This Week Widget.

    While it is certain possible to modify it to do what you would like, it is quite a customization and we are unable to provide support on it per our terms and conditions.

    This is a list of the files in the widget:

    Configuring the Events By Week Widget

    You should be able to make the changes there, unfortunately, due to the unique features you are looking for I do not have anything else to provide to help out here.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    in reply to: Tried to upgrade, site crashed. #1050092
    Brian
    Member

    Great, glad you are all set now, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Remove end time from Details section #1050091
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that if you make the start and end time the same it will not show an end time.

    Thanks again!

    Brian
    Member

    I found it in this file:

    plugins/events-calendar-pro/src/Tribe/Recurrence/Single_Event_Overrides.php

    On line 72

    It may not be included in the translation file if it is not showing there.

Viewing 15 posts - 2,116 through 2,130 (of 11,256 total)