Tried to upgrade, site crashed.

[Pat]

Tried to upgrade Events Calendar Pro and got this error.

Fatal error: Cannot redeclare tribe_is_community_my_events_page() (previously declared in /home/content/p3pnexwpnas10_data02/21/2587821/html/wp-content/plugins/the-events-calendar/src/functions/template-tags/query.php:67) in /home/content/p3pnexwpnas10_data02/21/2587821/html/wp-content/plugins/the-events-calendar-community-events/src/functions/template-tags.php on line 13

[Pat]

I got the site back via FTP by renaming the Event Calendar folder in the plug ins directory. But if I try to activate the Events Calendar, the whole site goes down.

[Brian]

Hi,

Sorry for the issues here. I can work with you to resolve this.

If you updated The Events Calendar to 4.0.x and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

This can be done by either your hosting account file manager or through ftp. The files will be found here:

wp-content/plugins/the-events-calendar-community-events/

Please make sure to remove all copies of Community Events.

That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

We also have this guide for manual updates:

Manual Updates

If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

If you have issues please let me know and I can help out.

Thanks

[Pat]

Thanks, I got the site back via FTP by changing the folder names. I even got the calendar back. But I discovered that the events calendar plug ins are out of date and the WP admin panel doesn’t match with the actual versions on the server. So I am going to use your manual update after I back it all up. I will let you know if this resolves it…just need to wait a while for the back up.

[Pat]

Okay I am mostly there but the map view is not working. http://conveners.org/events/map/

Any thought on that?

[Pat]

Map is working. All seems to be good now.

[Brian]

Great, glad you are all set now, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

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