[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for that. I do not have any trouble with the snippet on my site and have no other reports on this issue. So it looks to be something unique on your site/hosting that might be causing this.

Can you please provide your system info following this guide in a private reply:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

And we can go from there.

Thanks

[Brian]

Sorry to disappointing.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Many times the issue is saving before a valid message is shown, so the key saves, but it is not saving that it is valid.

Can you please confirm you are following all these steps:

Visit License Tab
Enter License Key
You get a Green License Valid Message
After you get the message you are then clicking “Save Changes”
Then you get a “License key(s) updated.” message near the top of the page.

Also you can can always download the latest version from your account here on theeventscalendar.com and use this guide for manual updates:

Manual Updates

Let me know if it is not working after following those steps and we can do some troubleshooting steps next.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

Please check out the Free Event Tickets Plus for a basic RSVP feature with limits:

Event Tickets and Registration

I think that will help you.

Cheers

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We do not have shortcodes for the main views of Month, List, Map, etc.

We have shortcodes for all our widgets:

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

Configuring the Events By Week Widget

You can use those shortcodes or widgets to display events anywhere on your site that accepts them.

Let me know if you have any follow up questions.

Thanks

[Brian]

Ok sounds good.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

That setting is only on the front end and not the backend.

You can use the Advanced Post Manager Plugin:

Advanced Post Manager

There you can create a filter to hide recurring events.

[Brian]

So I had Barry test this out and he says it is still working for him.

He suggested using this coding instead to get the correct table name:

function change_tribe_query_orderby( $order_sql ) {
$order_sql = $GLOBALS['wpdb']->posts . '.post_date DESC';
return $order_sql;
}

Does that change anything?

[Brian]

It is in the Event Tickets Plugin.

Not in Plus.

You should have that active if you are using place.

It can also be found here:

plugins/the-events-calendar/vendor/tickets/src/views/tickets/email.php

[Brian]

This is the file you want to find:

plugins/event-tickets/src/views/tickets/email.php

And move it here:

yourtheme/tribe-events/tickets/email.php

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

Posts