[Brian]

Ok thanks for that we are going to look into it more as it might be something to look to improve in the future.

For now you might be able to get it to work by wrapping your query with this:

// Remove recurrence-collapse-sql logic
remove_filter( 'posts_request', array( 'Tribe__Events__Pro__Recurrence_Meta', 'recurrence_collapse_sql' ), 10 );

// (...Run the custom WP_Query here...)

// Restore recurrence-collapse-sql logic
add_filter( 'posts_request', array( 'Tribe__Events__Pro__Recurrence_Meta', 'recurrence_collapse_sql' ), 10, 2 );

Let me know if that helps.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

So it appears the Facebook Page that created the event:

https://www.facebook.com/themojamoja/

Has some kind of restriction, it might be by country or age and that is preventing the importing.

That page would have to change their restrictions to be able to import the event, Facebook does not provide us any other way to get around this unfortunately.

Let me know if you have any follow up questions.

Thanks

[Brian]

This reply is private.

[Brian]

Sorry for the confusion and the misleading screenshot.

I have updated the screenshot so that does not happen to anyone else.

I can provide you with an older version of Pro and a link for Core, but you would not ever be able to update those plugins and we would not be able to support them.

You can also request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

First we are not SEO experts and not able to provide SEO advice on how Google will react to the content of your site. In the end you will have to make determinations based on what you think is best for your site and what your goals are.

Our events include structured data so that Google can tell they are events, so we will fix that if broken, beyond that we are limited in supporting changes.

All our templates can be customized following our themer’s guide to produce the results you would like.

https://theeventscalendar.com/knowledgebase/themers-guide/

And you could use any of these conditionals to add coding into the head of your site to change how Google views the content:

https://gist.github.com/jesseeproductions/903f5ca75877b713c674

Another option is to load Yoast SEO or another plugin and use their settings to change how Google views the events.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The iCal Importer is not going to be able to import any of the ticketing fields so it is not going to work for you unfortunately.

Good luck on your project.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have a bug causing this and have a bug ticket to find and resolve the issue.

I do not have a timeline when it will be fixed though.

Let me know if you have any follow up questions.

Thanks

[Brian]

I am glad to see you were able to figure it out. Thanks for providing the solution. I will recommend that in the future.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugin. I can try to help out here, but we are limited in supporting theme and plugin compatibility issues.

It seems like the two options are either to add !important to the category color css or to remove the css from Avada theme.

We would not be able to provide css to fix this as it would overwrite both options nor can we support 3rd party coding per our terms and conditions.

Unfortunately, I looked for a solution using JavaScript and noting works without creating an advanced custom script.

I am not able to find any other resolution at this point besides for the time being downgrading to an early version where everything worked.

Thanks

[Brian]

Hi,

Thanks for using our plugins and the feature requests.

I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The Event List Widget and Shortcode does have the ability choose a category to display.

https://theeventscalendar.com/knowledgebase/configuring-the-list-widget/

You can find more articles about our widgets using this link.

We do not have a feature to do an offset as you like. It might be possible with a customization, but that is beyond the support we can provide.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We changed our system for 4.0 and will only have the duration method now.

It would not be possible to change that without hacking into the plugin meaning all changes would be losts on updates.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The word archive is coming from your theme and has to be changed there.

The reason is our plugins create the main views of month, list, etc in the archive system of WordPress.

Using this conditionals you could target the coding that displays the word archive and prevent it from working in our views:

https://gist.github.com/jesseeproductions/903f5ca75877b713c674

Unfortunately, we are limited in supporting theme compatibility issues for the free and premium versions of the plugin so we might not be able to help much more then this, but for more help please take your question across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have shortcodes for all our widgets:

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

Configuring the Events By Week Widget

Using the Event List Shortcode you could specify a category and display events with that.

There is also this free plugin that creates shortcodes that might be able to help too:

The Events Calendar Shortcode & Block

Let me know if you have any follow up questions.

Thanks

[Author]

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