Barry

Forum Replies Created

Viewing 15 posts - 13,756 through 13,770 (of 17,936 total)
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  • in reply to: Smarter event query detection and UpcomingEvents query #57627
    Barry
    Member

    Hi Ben,

    I can certainly pass your feedback on to the dev team (and will do so) however it could be this check exists to solve something that’s problematic for another group of users.

    I’ll let you know what happens though as the issue progresses – but do bear with us as it might be a number of days before it’s assessed.

    Thanks!

    in reply to: Event Featured Image = Woocommerce Featured Image #57626
    Barry
    Member

    Hi wineschool!

    I would bet it is, however customizations like this – though they’d be fun to work on – are unfortunately outside the scope of support that we can offer.

    in reply to: Events marked as "passed" while still happening #57625
    Barry
    Member

    Hi jadonulrich,

    Sorry for the delay in responding. I actually find that an event which has not yet finished is not marked as having passed – which seems to be what you are after.

    Can you confirm that you are at the latest versions for all of our plugins and that the behaviour you are seeing isn’t affected by non-Modern Tribe plugins/your theme?

    Can you also confirm if your server and WordPress date/time settings are correct?

    Barry
    Member

    Hi Jim,

    Sorry for the long delay – we’ve been a bit overwhelmed in recent weeks and unfortunately a few threads like this one have slipped through the cracks.

    You can definitely revert to the 2.0.11 series of plugins – see here – but it would probably be advisable to try and stick with 3.0.x and fix this as we will not offer a great deal of support for older versions going forward.

    If you open up wp-config.php and change define(‘WP_DEBUG’, false); to define(‘WP_DEBUG’, true); (you can change it back after testing) do you see any messages worth noting?

    in reply to: Themer’s Guide has no CSS info or instructions #57622
    Barry
    Member

    Sounds like you’re all sorted here – I’ll go ahead and close this thread. Thanks everyone!

    Barry
    Member

    Definitely do add your voice to our UserVoice page for this 🙂

    https://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: event location details missing upon submission #57619
    Barry
    Member

    Hi freshtribe,

    It seems to work for me.

    I see that when you created this thread you noted that you tried deactivating other plugins. Can I confirm if – at the same time – you also switched to a default, unmodified theme?

    in reply to: Separate community from other events #57618
    Barry
    Member

    It’s definitely a possibility – you could automatically assign events to a special “Community” category (or tag) and in fact without any further intervention you will find they are already marked as community submitted events thanks to a piece of meta data called _EventOrigin.

    If you are familiar with WP_Query you could certainly query for these events using our tribe_get_events() function (which pretty much accepts the same arguments as WP_Query plus some extra ones).

    in reply to: How to Add Submit Button #57617
    Barry
    Member

    Sorry Laura!

    We are aware that the current forum software has its limitations and can be … frustrating. Right now the best way to post code is by using a service like Pastebin or Gist and dropping the link in here.

    in reply to: Formatting and styling on the does not get applied #57610
    Barry
    Member

    Hi Andreas,

    Looks like you’re right. I’ll report this as a bug right away and hopefully we’ll get this fixed in one of the upcoming maintenance releases.

    Thanks for your patience!

    in reply to: Tickets not showing on events #57609
    Barry
    Member

    Hi!

    Can you take a look at the solutions described here? https://theeventscalendar.com/support/forums/topic/errors-on-all-event-pages/#post-56826

    Either of those should fix this – and we will of course aim to get this fixed in the next maintenance release. Sorry for the inconvenience and thanks for your patience 🙂

    in reply to: Error Message on Events Page #57608
    Barry
    Member

    Hi cbjarvis,

    Sorry about this – we’ll aim to include a definitive fix in our next maintenance release. In the interim, can you try the solution suggested here?

    Errors on all event pages

    Thanks!

    in reply to: Error on event page where ticket purchase should be #57607
    Barry
    Member

    Hi everyone.

    Please accept our apologies for the inconvenience caused by this bug. We’re working on a solid solution for our next maintenance release – but in the meantime can you try either of the solutions suggested in the following post?

    Errors on all event pages

    Thanks!

    in reply to: Disable ticket emails? #57606
    Barry
    Member

    Does the approach outlined in the following thread work for you?

    Remove tickets email

    in reply to: Error on page issue – Can't sell tickets #57605
    Barry
    Member

    Hi hcpbwa,

    This is a known bug and we’re sorry for any inconvenience it has caused you.

    We’re working on a fix for the next release – but in the meantime can you take a look at this post from a related thread and see if either of those approaches fix this for you?

    Thanks!

Viewing 15 posts - 13,756 through 13,770 (of 17,936 total)