[Barry]

Hi Nitin – what is your WordPress timezone setting (found in the Settings → General admin screen) and how much control do you have over the hosting environment – can you for instance install the timezonedb extension on your server?

[Barry]

I’m going to go ahead and close this as we can’t offer much in the way of further support for this issue, but hopefully the above idea gets you on track toward a solution.

Thanks – and if anything else crops up please don’t hesitate to create a new thread or threads as needed.

[Barry]

Hi ldeavila,

Can you try adding this snippet fresh from our developer Jessica to your theme’s functions.php file (noting you can probably omit the opening <?php tag)?

Let me know if that helps!

[Barry]

Hi Chris,

Thanks for following those troubleshooting steps. There is a potential conflict currently that we are aware of in that Advanced Post Manager is also bundled with Events Calendar PRO – and so if you have installed and require it independently of this that can indeed, unfortunately, cause a problem.

So I guess the question at this point is, can you survive without the standalone version of Advanced Post Manager until we can resolve things in an upcoming maintenance release?

[Barry]

Thanks enollo 🙂

@awsjulio: does that provide what you need to resolve this?

[Barry]

Hi Arek,

If I’m understanding you correctly you are asking about creating a new view that can be used just like the month, week, day, photo, list views etc. This is indeed possible – the system was purposefully designed so that new views could be added (and that indeed is, partly, what Events Calendar PRO brings to the party by hooking into The Events Calendar core plugin) – but I have to say straight up that it’s way beyond the level of support we can offer here to guide you through that.

Right now we don’t have a great deal of documentation nor any tutorials relating specifically to the creation of custom views, so you’d really need to dig in and figure things out by yourself if you want to pursue this.

Sounds like a great idea though and it would be great to see what you come up with!

[Barry]

Hi Kevin,

It seems to happen when you open the first instance of the event from outside of wp-admin. For example, go to the event calendar list view, calendar view, etc. Open the single event page for the very first event in the series and choose edit event from the wp-admin bar. Add some text and the update all events. It creates a new slug, even on the first instance.

I’m afraid I still cannot replicate this even following these steps. When you opened this thread you indicated that you had tried deactivating all other plugins and reverting to a default, unmodified theme: did that have any bearing on this process?

It isn’t something I’ve seen reported before and I am unable to replicate under default conditions on more than one test installation.

Once a WP post is published (event or otherwise), it should have an unchanging, essentially immutable slug. There are very real possibilities that folks have shared a particular URL in RSS, email campaigns, social media, etc. By introducing a new slug and 404′ing the old one, you are creating dead links.

Generally I’d agree. What happens ordinarily though is that a new slug is created only if the chain of events has to be broken in two: if you make an edit that causes this to happen then that’s effectively a conscious decision to create a second recurring event that happens to share some amount of details with the original.

We could probably make this clearer, however, and I’ll definitely make a note for us to discuss possible strategies here.

[Barry]

Hi Steve – thanks for clarifying. If this is only a problem in the sense that your customization isn’t working as expected however then I’m afraid we can’t help you here – it’s up to you to resolve any customization issues.

[Barry]

Hi Oliver,

Is it possible to fill the $_POST array with additional data? If yes, which data is needed?

That is a possible avenue. I might even do it myself (!) yet I wouldn’t actually recommend it as it isn’t the very cleanest way to do things, could have unintended side effects and therefore may merit more scrutiny than it’s worth when other and arguably better approaches are available.

Essentially though a venue is nothing but a post with some post meta data attached – you can create new posts with wp_insert_post() and of course set post meta data with update_post_meta() and other related functions.

The best advice I can really offer though – because even supposing tribe_create_venue() was functional this would be a piece of customization work that we can’t offer support for – is to look at existing entries in the database created through the admin interface. That will give you a much better sense of the relationship between different entities than I can provide here. For a brief pverview of the custom (post meta) fields you are likely to be interested in, see here.

Is this API a possible solution? What’s the difference of the both APIs?

Not much 🙂

tribe_create_venue() for example is effectively just an alias of TribeEventsAPI::createVenue().

Because we unfortunately can’t help with customizations like this I’ll need to go ahead and close this thread now – but I do wish you luck here and we will certainly endeavour to repair tribe_create_venue() for a forthcoming release.

Thanks!

[Barry]

Hi Dorian,

Thanks for breaking this out into a separate thread.

This is the REALLY WEIRD part. I know you are probably not going to believe me, but: the calendar widget somehow got switched to the default WP Calendar widget. I watched the widget’s formatting change when I did the upgrade and I didn’t realize I was now looking at the default WordPress calendar of posts.

I can indeed believe you and it sounds like a behaviour reserved for certain upgrades has been triggered, somehow. Generally though this shouldn’t happen and certainly in the main it’s not something users run into – without knowing precisely what chain of events preceded this change it’s difficult to advise you beyond suggesting you change it back.

Regarding your dev site, if you only have a single site license then you will not be able to reuse your license key, however, so long as you don’t post any support requests relating to the dev site there is particular restriction there and not having a license key in place will not impact on the operation of the plugin in anyway (if you want to maintain a separate dev/testing site as many people do).

I hope that helps, but please let me know if you have any further questions.

[Barry]

Is the intention for your site to run only across an HTTPS connection? Do your WordPress Address and Site Address settings (found in the Settings → General admin screen) reflect this?

[Barry]

Hi creativebridge,

If you take a look at tribe_get_start_date() you’ll note the date format should be passed as the third parameter, not the first.

I hope that helps – but since this is very much a custom development issue we regrettably can’t help any further and so I will go ahead and close this thread.

Thanks!

[Barry]

I’m feeling slightly confused here, between these two comments from your first and second posts respectively:

I created my own template to display the venues

I haven’t altered the venue file within the web documents

I also note that when you opened this thread you indicated you had tried disabling all other plugins and switched to a default, unmodified theme: in that situation and with no customizations in place did this problem still occur?

If not, are you or were you able to isolate the problem either to your theme, the presence of another plugin or else a customization you made?

Thanks for clarifying!

[Barry]

Hi Debbie,

Can you take a look at our Themer’s Guide (if you haven’t already done so) and follow the instructions for setting up a custom tribe-events.css stylesheet then add the following rule:

.events-archive .tribe-events-event-entry p { margin: 12px 0px; }

Does that help here?

[Barry]

That’s unfortunate, but, particularly given it sounds like you’ve isolated this to a conflict with Pagelines, you should know that there is very little support we can offer for issues that crop up with that theme framework.

Would you like a list of freelancers who might potentially be able to help here?

[Author]

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