[Barry]

Excellent, thanks – and good luck!

[Barry]

Hmm, ok.

I feel pretty confident that they must be using some sort of polyfill technique here and its going awry for whatever reason. Basically:

• To guide people as to what each field in the Tribe bar does we use some placeholder text like “Search” and “Location”
• These are, however, just placeholders and that text shouldn’t be submitted (ordinarily it can’t be/will not be anyway – as you’ve seen when you switch to a different theme)
• I wonder though if your theme ships with a script that essentially takes the placeholder text and sets it up as the actual field value (sometimes this is done for cross-browser compatibility reasons and, if so, they would also take care of removing the field values before submission … but I’m wondering if that is failing here)

Is that a possibility that you could take to Themify’s support team – and perhaps ask if they do bundle such a script like I have described if there is a means of selectively disabling it (on event views, for instance). On our end, we have functions such as tribe_is_event_query() that can be helpful when detecting if a request relates to an event page.

It could be I am off-course with this theory, but even if Themify can ‘debunk’ it that could be useful information here.

Does that help?

[Barry]

I’m sorry to hear you had to abandon it but feedback like you have provided is invaluable and very much appreciated – I’d like to thank you for taking the time to detail it.

I can see your point re swapping the axes and it would certainly have a number of practical benefits; similarly I’d agree it’s not a view that is as readily customizable as perhaps might be ideal. That to say, I’ll certainly feedback your comments on that topic and once again I’m sorry that it didn’t meet your needs.

There are quite a few requests for being able to add names/details to tickets/attendees and there has been talk of including it in a future release. As I am about to get a developer to help me with this – Do you have any information on when and/or if this is going to be included soon?

There’s no doubt that’s a popular request, but I’m afraid I can’t suggest a timeline. We have this on our tracker but further work is yet to be scheduled and though I can’t really offer any guarantees I think it would be unlikely to see it within the next couple of releases (though it’s possible).

I hope that answers your questions – and I’ll go ahead and close this thread. If there’s anything else we can help with please don’t hesitate to create a new thread or threads as needed.

[Barry]

@Raiquel: thanks for posting but it would be appreciated if you could create a new thread of your own. What you are experiencing may not be the same as the original poster (in fact, I think it’s a completely different problem in this instance) and it can rapidly become confusing when helping two people with different problems within a single thread. Thanks!

@firstfoodbank: I wouldn’t say it’s an unfixable bug by any means, but we do need to isolate the cause – hence those troubleshooting steps. If you are reluctant or unable to carry out those steps on your live site perhaps you could essentially run through them in reverse on a testing site (if you don’t already have one, you could even create a new WordPress installation in a subdirectory): start with a clean slate and add only our plugins – check if the problem is present – if it is not, incrementally add all the components that are currently on your live site, testing at each stage to see if the problem has returned.

Is that viable here?

Thanks!

[Barry]

So is it definitely the theme? That is, do you find it works well with a default theme like Twenty Twelve?

[Barry]

Hi Marcus,

Presstrends is no longer a part of/no longer ships with The Events Calendar and so though I can appreciate your reluctance to update I think the best course of action if you really have to stick with an older version is manually adjust the code to avoid this error, perhaps by disabling Presstrends altogether or at least during cron jobs.

We normally wouldn’t recommend editing core plugin code, but in this case updating (if you do update in the future) would be almost akin to installing a new plugin anyway and so long as any edits were done with care it would probably help you to resolve this.

Beyond that suggestion I am afraid there isn’t much else we can offer on this one. Does that help at all or at least give you a direction you can explore?

[Barry]

I’m sorry Anders, but at this time we’d consider that an advanced customization and not one we can help with here. As an alternative, why not try what we did on our demo site and simply redirect to the main events page (which you could set to show photo view)?

[Barry]

I’m sorry to hear you are having problems.

It used to show only some of the text from the post, when hovering the event. It now shows the entire text of the post

Do you mean on month view? Can you point me to an example where this is happening?

[Barry]

Thanks for your patience.

So this is possible and our resident JS expert put together this snippet demonstrating the general approach (in this example, it sets the height to 700px) – please note this would need to be enqueued after our own plugin’s Javascript files.

I hope that helps!

[Barry]

Hi – great question!

The list widget doesn’t incorporate featured images by default so it would be up to you to implement this as part of a customization. We’ve got lots of great resources to guide you through this sort of thing, though:

• Themer’s Guide
• Tutorials
• Technical Docs

And, of course, the WordPress Codex itself is going to be useful here if you are using their featured image/thumbnail API.

Does that help?

[Barry]

Hi!

No problem with the threads, post away! However, feature requests like this one are best posted on our UserVoice page (and I’d encourage you to add this one there, too).

I’m sure you could implement this as a customization – but it would I’m afraid be beyond what we can help you with here.

Does that help/clarify things?

[Barry]

I’m sorry you’re hitting difficulties here, @Diego.

Unfortunately I cannot replicate this. Have you customized anything in relation to The Events Calendar/EDD/EDD Tickets? Does the same problem happen with no other plugins running and just a default, unmodified theme?

We’d love to help if we can and if you can help us to replicate this that would be a great first step.

[Barry]

Hi @buerobayer,

If you add this snippet to your theme’s functions.php file then the date format should follow the same format specified in the WordPress settings.

Does that help at all?

[Barry]

Hi everyone, sorry to hear that you have both hit problems here.

Can you try visiting the license key management page here on tri.be, clear your existing keys then try re-establishing them from within the licenses tab on your own site?

@Richelle: if that doesn’t work for you I would ask that you create a new thread of your own just to avoid confusion.

[Barry]

Very strange – and I’m sorry you’re hitting problems here.

However, I can’t replicate this: I can move event categories around within the menu editor just like any other page or category item. Can you confirm if there is still a problem with no other plugins running and only a default, unmodified theme?

Thanks!

[Author]

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