Barry

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Viewing 15 posts - 10,546 through 10,560 (of 17,936 total)
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  • in reply to: No Comments shown on single event pages #102105
    Barry
    Member

    Hi t3admin,

    Sorry you are hitting difficulties here.

    Can I ask you to visit Events → Settings → General and ensure Enable Comments is enabled: if it is already enabled, disable it – save the changes then re-enable and save again.

    Does that help?

     

    Barry
    Member

    Hi Andreas: I just wanted to check in with you.

    Can you confirm if you (or perhaps a developer you engaged to work on your site) might have dequeued the Google Maps scripts our plugin sets up, swapping it for a Germany-specific version? We’re just exploring why this might have occurred in the first instance – any feedback or insight appreciated!

    in reply to: Page Not Found #101936
    Barry
    Member

    This reply is private.

    in reply to: Fixing a Mangled Events Page #101934
    Barry
    Member

    Thanks – we just tested with the latest code from Canvas and (though I don’t believe this cropped up only a few minor versions back) I can now replicate this.

    In addition to the fix you already added, can you try adding this snippet also – does that help?

    Barry
    Member

    Excellent, keep us posted!

    in reply to: Recurring Events only publishing the First Day #101922
    Barry
    Member

    Hi Adam,

    Thanks for sharing that: so I can replicate the problem and it certainly looks like a bug – that said, in this particular case, would it be possible to switch away from a custom recurrence pattern and use the purpose built Every Day pattern?

    That might let you workaround this until we can deliver a fix.

    in reply to: Hide category #101904
    Barry
    Member

    That’s understandable! It unfortunately isn’t the very easiest process right now – however we have logged an issue to help make tweaks like this one easier going forward and so in the future hopefully this will be more readily achievable.

    Since you’ve worked around things for the time being and there isn’t much else we can do in the short term I’ll go ahead and close this thread, but please do feel free to post new threads if you have any further questions/hit other difficulties.

    Thanks!

    in reply to: Need to Bi-lingualize text #101890
    Barry
    Member

    OK – well I believe what you are looking for is in the tribe_get_event_categories() function which lives in:

    the-events-calendar/public/template-tags/general.php

    The line in question is 278, which looks like:

    $label = is_null( $args['label'] ) ? _n( 'Event Category', 'Event Categories', substr_count( $categories, "<a href" ), 'tribe-events-calendar' ) : $args['label'];

    Does that help?

    in reply to: Events 2.0 message and venues/organizers error #101887
    Barry
    Member

    That is strange. Do you remember the version of The Events Calendar/Events Calendar PRO you first installed on this site (even approximately)? Could you have had or generated events with an early 1.x release?

    in reply to: Recent purchased tickets on EDD widget stay #101879
    Barry
    Member

    In fact, if the remaining problem is exactly as you have described in this thread let’s just keep the conversation going there.

    in reply to: Recent purchased tickets on EDD widget stay #101877
    Barry
    Member

    I don’t think I am seeing this but I’m still not 100% sure I’m understanding. Would it be possible for you to follow up with screenshots? If you are seeing downloads and and payments (orders) in the list of venues or organizers that would definitely be a strange and unusual issue.

    If that is indeed what’s happening, can you try our regular troubleshooting steps (deactivate all other plugins besides The Events Calendar, EDD and EDD Tickets then switch to a default and unmodified theme) and see if it still occurs?

    Thanks! We’d love to get to the bottom of this.

    in reply to: 404 Errors #101871
    Barry
    Member

    Apologies. We do have some issues with our forum software we hope to resolve soon and private replies made by staff are a sticking point right now. Let me re-post both of the above:

    Thank you for testing that – and for the information about Gravity Forms – but can you clarify if you were able to switch to a default theme at the same time as deactivating all of the plugins? If not, and you are unable to do so for the same reason as Gravity Forms, could I ask you to link to the theme homepage (if it is freely available) or else provide a download link – which you can share privately – in case that is relevant to the problem?

    Thanks!

    The blank back screen is new since I have deactivated and reactivated my plug-ins

    Looks like you are using the Default Events Template (this is set in the Events → Settings → Display admin screen) … it’s possible this changed during deactivation/reactivation – so in case that is behind this issue, please try changing it to the Default Page Template.

    Thanks!

    Let me know your thoughts on the above – and thanks for the offer of admin access, that could definitely be useful, but we would prefer to keep that as a last resort.

    in reply to: Fixing a Mangled Events Page #101870
    Barry
    Member

    Sorry for any confusion: no, that’s not what I’d expect “out of the box” in list view – but I imagined it was the result of a customization you had made (simply because it doesn’t look bad and I’m not convinced its connected to the fix for the garbled events page).

    Have you made any other customizations (such as overridding our templates) and if so can you try rolling them back or temporarily removing them? Can you also keep your theme and our plugins activated but deactivate everything else in case something else is impacting?

    Thanks!

    Barry
    Member

    Hi Andy – thanks for helping out here 🙂

    Created a file widget-calendar.css in a new folder wp-content/themes/canvas/tribe-events/pro

    So it looks like you’ve set things up correctly here, I can see the stylesheet is being loaded, and all that remains is to figure out the CSS 🙂

    oh and I forgot also the little date block of upcoming events…
    colour would be dark green with cream number and box…

    We can’t guide you through all of the different tweaks you want to make but, to get you started, you could do something like the above by adding some rules like these to your widget-calendar.css file.

    Hope that helps!

     

    in reply to: Modifying Links From Featured Image on Events Page #101862
    Barry
    Member

    Hi! The basic pattern should be something like this:

    <a href="<?php echo esc_url( tribe_get_event_website_url() ) ?>"> (Your featured image code) </a>

    Does that help?

Viewing 15 posts - 10,546 through 10,560 (of 17,936 total)