Barry

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Viewing 15 posts - 8,206 through 8,220 (of 17,936 total)
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  • in reply to: Manually add a ticket for a recurring event #151898
    Barry
    Member

    OK. That definitely sounds worrying and we’d be happy to look into this in more detail – that said, it’s a completely different issue from the original one (re recurring events and ticketing) and I would ask that you post this in a fresh thread πŸ™‚

    (Please do also share a copy of your system info as provided in the Events > Help screen when you create that new thread or else a list of all the plugins you are currently using, plus your current theme – thanks!)

    With regards to the original issue I don’t think there’s much more we can do in the short term – but do you have any further questions about that?

    in reply to: Error log reports a WordPress database error #151873
    Barry
    Member

    Hi – I’m sorry you’re experiencing difficulties here.

    This sounds like a known bug that, best I understand, was fixed recently. Just to be doubly sure, can you confirm which version of Events Calendar PRO you are using?

    in reply to: Presentation Event Date #151864
    Barry
    Member

    Hi!

    An extra CSS rule like this should do the trick:

    #tribe-events-content h3.tribe-events-single-section-title { font-size: 10px }

    You could try adding this to a custom tribe-events.css stylesheet, for instance, instructions for which can be found here.

    Does that help?

    in reply to: New and Modified Event #151858
    Barry
    Member

    Hi!

    Please note that I’m going to move this thread across to the Community Events forum as that seems like a better home for it – however the URL should stay the same and you should also remain subscribed to any updates πŸ™‚

    When a submission takes place, regardless of whether the event is new or an update for an existing one, the tribe_ce_before_event_submission_page action should fire. You could definitely use this to add your own code that tests to see who the current user is, and query to see how many events they have already authored – then take appropriate action from there.

    Does that help at all?

    Barry
    Member

    Hi: I’m sorry you’re experiencing difficulties.

    Can you share a screenshot (by uploading it to your WP site/Dropbox or similar and sharing a link) to illustrate what you mean? Can you also confirm that this is happening on the main events view – on the “frontend’ – rather than in the admin environment?

    We’re using the latest Geocraft WP Theme. Is there a way to fix this?

    Do you think the theme is the problem? I do see you indicated having tried deactivating all other plugins: can you confirm if you isolated the problem to a conflict with this specific theme?

    Thanks!

    in reply to: Events not showing on iPhone #151851
    Barry
    Member

    Hi – sorry to hear you’re facing difficulties here.

    Can you provide a specific URL to help us see the problem? Feel free to post it as a private reply if you prefer.

    Thanks!

    in reply to: Upgrade Issue #151848
    Barry
    Member

    Hi – sorry for any confusion, here.

    The latest version of The Events Calendar itself is 3.5.1, so if it is already at that version you need take no further action there. The latest version of Events Calendar PRO however is 3.5.2 (which includes a number of fixes) and so it may be that you only need to update this one.

    Does that clarify things?

    in reply to: Are these things possible? #151844
    Barry
    Member

    Hi – thanks for considering Events Calendar PRO πŸ™‚

    1) Would it be possible to create sub-sections for Morning, Mid-day, and Evening?

    In month view? Yes. That’s not something that happens by default, though, so you’d need to make some customizations (and we have a Themer’s Guide that covers the basics).

    2) Would it be possible to make it a date-less weekly view since the events are the same every week?

    You could certainly remove any reference to the dates and indeed hide the pagination links that let people navigate from week to week, yes.

    3) Would it be possible to filter by instructor, category, class, or time of day?

    Potentially – check out our Filter Bar plugin which would allow you to do much if not all of this – particularly if you define instructors and classes using categories or tags.

    I hope that answers your questions, but please don’t hesitate to let me know if we can help you with anything else πŸ™‚

    in reply to: Tool tips on month view not displaying #151838
    Barry
    Member

    Hi – sorry you’re hitting difficulties here.

    It looks like you have numerous custom templates in place in relation to The Events Calendar (in wp-content/themes/gameplan/tribe-events/…) and these might be the source of this problem.

    Can you try renaming that directory to x-events – just temporarily – in order to restore the default templates that ship with the plugin and see if that resolves the problem?

    Let me know how you get on πŸ™‚

    in reply to: Eventbrite import event #151835
    Barry
    Member

    Strange, especially if it was working previously.

    Do you also manage that Eventbrite page and can you confirm if the event listing privacy has changed (from public to private, for instance)?

    in reply to: Custom field filter not searching #151817
    Barry
    Member

    Hi – great question!

    It’s awesome to see people building neat stuff like this but I have to be upfront and say that there is a limit to just how much help we can provide with customizations at this comparatively advanced sort of level.

    if (!empty($_REQUEST['tribe-bar-sport'])) {
        $query->query_vars['tribe-bar-sport'] = $_REQUEST['tribe-bar-sport'];
        //print_r($query->query_vars);
    }

    I can see you’re thinking here, but the problem is that a query variable of tribe-bar-sport is not something WordPress/The Events Calendar can understand. It’s definitely worth reading up on the WP Query docs in the first instance here to get some insight into how WordPress itself handles queries.

    You’re probably going to be particularly interested in the custom field/meta query portion of those docs and a lot can be learned by looking at how we store the additional fields … it’s not quite as it is with regular WordPress custom fields for posts (the meta key naming convention results in key names like _ecp_custom_n for instance, in the case of our own additional fields).

    I hope that helps – and good luck πŸ™‚

    in reply to: Slow speed on wp-admin #151797
    Barry
    Member

    Possibly, I’m not sure why it would impact only on the organizer/venue pages though :-/

    To clarify, if WPML is deactivated to things improve in this regard? I wasn’t entirely clear as you seem to think WPML is part of the problem but also said it is still slow after deactivating all other plugins.

    in reply to: All events on maps #151791
    Barry
    Member

    Our pleasure πŸ™‚

    I’ll go ahead and close the thread, but if we can help with anything else please don’t hesitate to create new threads as needed.

    Thanks again!

    in reply to: Membership Platform #151786
    Barry
    Member

    No problem at all πŸ™‚

    I’ll go right ahead and close this thread, but I wish you luck and of course please don’t hesitate to open a new thread or threads if we can help with anything else.

    Barry
    Member

    Definitely.

    I’ll close this thread for the time being – but we’ll do our best to circle back round and post an update once we’ve got something substantive to report re the countdown widget.

    Thanks for your patience and support πŸ™‚

Viewing 15 posts - 8,206 through 8,220 (of 17,936 total)