[Barry]

Hi Cliff,

Would you be able to share the relevant code (via Pastebin/Gist/similar)? We can’t guarantee being able to help out with custom dev work like this but we’d be happy to take a peek and see if anything jumps out 🙂

Thanks!

[Barry]

Would this work?

#tribe-events { background: white }

Possibly this would accommodate all situations and would replace the earlier rule (but if not use both).

[Barry]

We’ll definitely consider it – especially given such strong support.

Thanks again (and I’ll go ahead and close the thread as I don’t think there’s too much more we can do here) 🙂

[Barry]

Hi!

Please avoid using private replies unless you need to share confidential information such as a login or a URL that you/your client doesn’t want to be exposed (it just makes it easier for other customers to make sense of the thread) 🙂

This part helps yes. Thank you.

Awesome – glad it worked for you!

I now have another issue where we need to collect information when they buy a ticket. Any link you can point me?

This is definitely a common feature request but it’s something where – at this time – you would basically need to roll your own solution. Definitely feel free to upvote this request on UserVoice though (which we do plan on implementing).

Second part is I can’t get the sold out to work using Woot Library.

I’m sorry to hear that but I’m afraid we can’t help further with that one – Woot Library isn’t officially supported and really exists as a set of template functions/helpers on which to build your own customization.

I’ll go ahead and close this thread as it sounds like the initial issue was solved (please also note that we try hard to stick to one issue per thread, so normally it’s best to post additional issues separately).

Thanks again!

[Barry]

Hi Tom!

Since we wont be using the dates at all, would there be any easy way to modify the code to make it invisible on the backend?

I suspect that is possible – but honestly it would be a more unusual/involved customization. There are many different ways to tackle situations like this and it’s starting to sound like – at least with regards to week view – you want to break away significantly from the normal behaviours, both front-end and in the admin environment.

There’s no reason you can’t change things to suit your needs but I have to be upfront here and say you would need strong coding skills (at least for this aspect).

[Barry]

Great – and good luck 🙂

I’ll go ahead and close this thread but if we can assist with anything else please don’t hesitate to create new threads as needed.

Thanks!

[Barry]

Hi Tom,

Sorry about the preview facilities!

It’s possible to do just about anything with the plugin and you can certainly either put some code in place to force week view to a specific week or else hide all elements that relate to the actual week being viewed (or you could do both those things).

There are a ton of actions and filters not to mention other means of customizing things such as overrideable templates – so really the only limit is your imagination 🙂

I hope that answers your question, but please don’t hesitate to let me know if I can provide more detail on anything else.

[Barry]

Hi – I’m sorry you’re facing difficulties here.

Though the amount of help we can offer with custom code is admittedly limited we might be able to offer a pointer in the right direction.

Can you provide a little more detail though? What is the actual code you have put in place (if you can share via a link to Pastebin/Gist/similar that would be great) and when and how is it called?

Thanks!

[Barry]

Hi Martin,

Please do note it may take 24hrs (sometimes 48hrs, at periods of peak activity) before we can respond: while we do try to answer threads in order unfortunately ‘bumping’ them can cause them to appear as if they are newer than they really are.

To the question at hand, though, would adding something like this to your theme’s functions.php file help?

add_action( 'tribe_pre_get_view', 'change_organizer_field_meta_label' );

function change_custom_field_meta_label() {
	tribe_set_meta_label( 'tribe_event_organizer', 'NEW LABEL!', 'meta_group' );
}

[Barry]

Hi David,

I don’t think there are any particularly straightforward avenues here that wouldn’t involve modifying core code which, as you can understand, is not something we would ordinarily recommend.

That said, the code in question is almost exclusively contained in the the-events-calendar/lib/io/csv directory if you want to ask your developer to review it in more depth.

Please also note we always welcome feature requests and I believe there may even be a suitable existing request you could add your support to 🙂

[Barry]

Hi – I’m sorry you’re facing difficulties.

I can definitely sympathize with not wanting to update mid-semester but the primary means we have of addressing bugs like this is by releasing updates and, to the best of my knowledge, it has indeed been resolved for a number of consecutive releases now.

One option here is to try and apply this fix – the other is to try and identify which plugin/theme (there may be more than one) is conflicting as when this did happen it was almost always the result of a conflict, either with another theme or a plugin. If you can identify any such conflict by temporarily deactivating other plugins (or your theme) and testing to see if the problem remains it may be you find the problem is with something you can easily swap out.

I realize that latter approach in particular isn’t ideal, but hopefully this gives you at least a couple of avenues to explore until you are able to update.

Does that help at all here?

[Barry]

That is odd. I do get your point about it not being theme related but the majority of sites we see don’t exhibit this behaviour (so perhaps it is a plugin conflict)?

I appreciate you also noted having taken the time to try deactivating all other plugins and reverting to a default unmodified theme – but  can you confirm what the outcome of that test was? Did you still see this behaviour under those conditions?

[Barry]

Hi!

Right now a live demo of the submission form is not available – but yes, it’s definitely possible to do this and there is indeed a setting to enable anonymous submissions.

Probably the best way to get a sense for how it all fits together is to read through our Community Events new user primer (the videos in particular will give you a great picture of how it looks and functions).

I hope that helps but please let me know if you have any further questions 🙂

[Barry]

Hi teckcg – I’m sorry you’re facing difficulties.

I accessed Event backend and unchecked Google Maps and now get the following error on my homepage

I’m surprised that triggered this – is it possible you made other changes at the same time and does unchecking that setting resolve the problem (even if it means Google Maps show)?

 

[Barry]

Hi John: to help us isolate and work on any potential problems that are arising in the WP Engine environment it would be massively helpful if you were able to share a dump of your database. If you’re happy to do so and could either upload it and share the link here as a private reply (or you could email the same to us – I think you have Rob’s email address) that would be fantastic.

[Author]

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