[Barry]

I can’t think of any examples off hand but I see no reason why this couldn’t be implemented as a customization – potentially you could even save yourself a lot of work by leveraging a suitable existing plugin – aspects like limiting the folks who can leave reviews would be a tad trickier, and really a lot would come down to how rigidly you want to enforce that.

We can definitely leave this open and see if other members of the community are able to chime in.

[Barry]

Hi – in our current release you can do this by means of a template override. Please see our Themer’s Guide for an overview of the basic process, but basically you would be interested in customizing the community/modules/taxonomy.php template. Within the heart of that file you can see this line of code:

<?php TribeCommunityEvents::instance()->formCategoryDropdown( null, $currently_selected_category_ids ); ?>

Despite the name it actually produces checkboxes rather than a dropdown – but in any case you could replace this with your own custom code to generate a list of categories within a select element (a dropdown).

Does that help here?

[Barry]

Hi – I’m sorry you’re facing difficulties.

I can also see you were a bit frustrated by how long it took for us to reply – but please do note that we strive to answer within a timeframe of 24hrs of a thread being created (though this can slip at times of peek activity). I should be clear though that this applies to ordinary working days as we do not typically provide support over weekends/public holidays: with that in mind if you open a post sometime Friday you will often need to wait until Monday for a reply.

To the issue at hand:

I tried your merge plugin but it stops after 10-15 minutes . What should I do now??

In this situation you will need to restart it and run it again – realistically you may need to run it a number of times (if it reloads the page near instantly, though, that suggests it could not find any further duplicates to merge).

Does that clarify things? Sorry for all the inconvenience.

[Barry]

Hi – anything is possible and this should be fairly straightforward 🙂

Please note though that the we do not deliver technical support here in the pre-sales forum and if you are using only our free, core plugin you should seek help over on our wordpress.org support pages. If you do have a license please sign in and post here instead.

Thanks!

[Barry]

Hi!

The first thing is to visit the Events → Settings → Display admin screen – what template are you using? I’m going to assume the Default Events Template, but it might in fact be your theme’s Page Template or indeed something else. You’d want to modify these instructions to suit.

In the case of the Default Events Template you can override this and set up your own copy within your theme (see our Themer’s Guide for details) so it would basically live at:

{your_theme}/tribe-events/default-template.php

You would then customize this to add a sidebar in a suitable place. What works well for you/your theme is something you’ll probably need to discover through trial and error. At code-level adding the sidebar could be as simple as this, though:

get_sidebar();

Once you’re happy with this you will want to control when it is pulled in (since you only wish to see it on single event pages). To do so, you just need an extra statement preceding your code to load the sidebar. Here’s an example:

if ( tribe_is_event_query() && is_singular() ) get_sidebar();

Does that help?

[Barry]

Hi!

Yes that should be possible. It is indeed set to do this when an order completes by leveraging WooCommerce’s woocommerce_order_status_completed action – but you can change this and use any other action you feel is suitable – so in outline something like:

add_action( 'init', 'change_wootickets_ticket_gen_action' );

function change_wootickets_ticket_gen_action() {
    $instance = TribeWooTickets::get_instance();
    $callback = array( $instance, 'generate_tickets';

    remove_action( 'woocommerce_order_status_completed', $callback, 12 );
    add_action( 'target_action', $callback );
}

You’d need to replace target_action with whatever works in your case – possibly woocommerce_order_status_pending_to_processing – but we’d need to leave you to experiment and research that angle.

Good luck 🙂

[Barry]

Can you share a link to the Facebook page in question in case anything jumps out as problematic?

[Barry]

Hi – great question!

We haven’t made a conscious decision not to support it, it’s simply that it has not yet been implemented (and currently I don’t believe we have any concrete plans to do so). You can of course use the WordPress exporter (XML format) and could potentially transform this to another format like CSV by running it through a suitable application or script.

We’re always open to new feature requests, though, so do feel free to post a new one or add your support/comments to a suitable existing request (such as this one – though it’s not specific in terms of the output format).

Thanks!

[Barry]

Hi Grégoire,

Would the technique described here work for you/get you closer?

Thanks!

[Barry]

Hi Larry –

Just about anything is possible so if you have an alternative model in your head for laying them out then there’s a good chance you can customize The Events Calendar/Events Calendar PRO accordingly 🙂

To get a better sense  of what’s involved in that sort of modification, definitely do check out our Themer’s Guide and even peruse our list of tutorials – I think you’ll see it’s pretty flexible (it’s certainly pretty easy to add custom CSS).

In terms of more flexible existing views that can better handle concurrent events, I guess that really depends on how you feel this should be visualized – as ever we’re open to your feedback and ideas.

Thanks again – and please let me know if we can help with anything else 🙂

[Barry]

Hi – I’m sorry you’re hitting difficulties here.

Especially given it’s a custom template that you are switching to it is hard for us to guess what the root problem might be, though I am surprised it would lock you out of the entire site this way. Do you have access to the error logs and are you seeing anything pertinent there?

Would switching to the Default Events Template and customizing that as necessary (using template overrides – please see our Themer’s Guide for details) be a viable alternative?

When I re-activate the base plugin and the pro plugin it mostly works again, but my single event pages return a 404.

So the first thing to try there is simply flushing permalinks: please visit the Permalink Settings screen – you need not change anything, just visiting this can cause WordPress to regenerate its list of rewrite rules which might clean this problem up.

Does that help here?

[Barry]

Hi – great question!

It’s certainly possible to set the plugin to only display the first upcoming instance of a set of recurring events – and this should be respected where a search takes place in the main list view of events. By design, this is not necessarily the case in month view where that wouldn’t make as much sense.

The only real caveat then is that if a basic WordPress search is conducted you may see multiple instances of the same event in the search results – however, our plugins and of course WordPress itself are customizable that you could certainly workaround this.

I hope that answers your questions, but please just let me know if we can assist with anything else 🙂

[Barry]

Hi!

To stop those ticket emails from being generated and sent out could you try adding this snippet to your theme’s functions.php file?

add_action( 'init', 'stop_wootickets_ticket_email' );

function stop_wootickets_ticket_email() {
    $callback = array( TribeWooTickets::get_instance(), 'add_email_class_to_woocommerce' );
    remove_filter( 'woocommerce_email_classes', $callback );
}

Alternatively, though, you might override the wootickets/tickets.php template (please see our Themer’s Guide of an overview of this process) and use that to supply them with info about where and when they can retrieve their ticket.

Would either of those approaches help?

[Barry]

Hi – great question!

I think the ultimate problem here is that you are trying to integrate ticketing with recurring events. That’s probably possible – as a customization – but out of the box I’m afraid WooCommerce Tickets does not support recurring events.

Is there no way I can have the customer select additional events with a click of a checkbox or something equally as simple?

In broad outline, you might query for future instances of the same event and create a checkbox-based form to add tickets for those additional events to the cart. I’m afraid we can’t assist much more than that with such a specific request, but it’s definitely a possibility.

As you can see here recurring event support for our ticketing plugins is a popular request and we’ve placed it on the roadmap. Definitely feel free to upvote it even so, though, as the number of customers in support of a given feature is an excellent metric.

Thanks!

[Barry]

Hi – I’m sorry you’re hitting difficulties here.

1. i’m getting an error when updting an event.
“An error occurred while contacting Eventbrite. Please review your information and try again.
Status: 400″

Unfortunately if this is a network connectivity issue there may be little we (or Eventbrite) can do. Can you confirm though if this happens consistently for all events that are linked to/imported from Eventbrite – or does it happen on a random or sporadic basis?

2. On my eventbrite page, the event is recurrence for each month on different date. how do i add this on wordpress? i tried out custom date but i’m lost.

I’m afraid the recurrence is not supported by Eventbrite Tickets (due to limitations with the current Eventbrite API).

 

[Author]

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