Barry

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Viewing 15 posts - 7,741 through 7,755 (of 17,936 total)
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  • in reply to: No calendar appearing #199050
    Barry
    Member

    We’d be sorry to lose you, but you can request a refund by emailing pro @ tri . be – please include a link to this thread and also a copy of your purchase receipt if you do so.

    I think it is the extension not working with the template and not the other way around so I will need technical support from this plugin.

    Well, we’d love to help further – but unfortunately issues with Headway are not currently something we can assist with. With regards to the above point, though, I would highlight that this issue does not crop up with the vast majority of themes – so though I’d agree there are compatibility issues with Headway I’m not sure it is fair to suggest they all stem from issues with the plugin.

    Once again do feel free to email us and we’ll do our best to help you. My understanding is the team behind Headway are looking at changes in their next major release that will better accommodate this sort of issue – but of course I appreciate that isn’t of immediate help, here.

    Thanks for giving it a try and if you do decide to stick with us we’ll be happy to help as best we can with any non-Headway related issues that might crop up.

    Barry
    Member

    Hmm not working at all…

    OK, that’s a shame – do you mean you are completely unable to import events from Facebook, or that you’re continuing to hit this problem with the venue data (have you been able to test with other Facebook events and are you hitting the same problem with those)?

    also why are my calendar titles so large?

    Looks like a CSS issueΒ  – but we do try to stick to one issue per thread. Can you post a new thread for this issue? One of the team will then be only too happy to help.

    Thanks!

    in reply to: EDD Tickets 3.6 #199034
    Barry
    Member

    No problem – I’ve linked this thread to the relevant issue on our internal issue tracker, so as soon as it’s done we’ll do our best to pop back in here with an update πŸ™‚

    Barry
    Member

    OK, cool – I’ll go ahead and close this thread and one of the team will be happy to help you in the other thread (if they haven’t already done so) πŸ™‚

    Thanks!

    in reply to: Improve customizability of Filter Bar #199025
    Barry
    Member

    So right now Filter Bar does not ship with a filter that targets additional fields – but you can certainly build your own by extending the TribeEventsFilter class. It’s definitely something where some PHP and WordPress development know-how would be needed – but is absolutely achievable.

    I hope that clarifies things πŸ™‚

    in reply to: Woocommerce Tickets + Product Vendors plugin #199016
    Barry
    Member

    Hi! Sorry for the late response!

    It’s often best to create a fresh thread of your own – our systems don’t always alert us if someone other than the original poster updates a thread.

    For example if a visiting customer of my site purchases a ticket which was created by a member, how does the member receive a cut from the payment?

    So you’re interesting in building something our plugins don’t quite facilitate “out of the box”. What you’re describing is definitely achievable – but you’d realistically have to be prepared to implement some amount of customization work to get there, particularly for elements like giving members a cut of profits.

    Thanks again!

    in reply to: Recurring event dates not saving correctly in database #191377
    Barry
    Member

    Hi – sorry you’re experiencing difficulties.

    With regards to the offset first of all, is it possible your end of day cutoff is 4am (or might it have been 4am when the original event was created)? What basically happens at present is an all day event is taken to be a 24hr period and it “rotates” to accommodate the end of day cutoff setting.

    Does that explain/clarify that particular issue?

    in reply to: Tooltip cut off and hidden in 3.6 #191355
    Barry
    Member

    I’m sorry you’re facing difficulties here.

    Ordinarily all events in right hand columns have tooltips that display to the left, and the reverse is true for left hand columns (and the centre column), which is what I experience locally.

    I know you’ve recently been able to test these things out at another URL with a default theme – are you seeing the same thing there?

    in reply to: Improve customizability of Filter Bar #191340
    Barry
    Member

    Hi Lars – great question.

    We’ve added a new filter (in the sense of a WordPress hook) to the TribeEventsFilter base class called tribe_events_filter_values … the essence of this is that, for all of the filters that ship with Filter Bar, you can modify the options that each presents.

    A good example is categories. You may have a “convenience category” that you do not wish to be exposed to visitors via the Category Filter – with this new hook you can easily achieve that by setting up a function which removes the unwanted option.

     

    in reply to: ECP not displaying correct Facebook Events time #191314
    Barry
    Member

    Hi PP,

    Glad you’re enjoying the plugins (though I’m sorry you’re hitting difficulties with the imported event times).

    So that looks like a 7hr difference – is that consistent across all the imported events? Is it possible your WordPress timezone setting is UTC-0 (essentially, London time)?

    in reply to: EDD Tickets 3.6 #191295
    Barry
    Member

    Hi Andy, I’m afraid not – it didn’t quite make the cut for this release but it’s on the radar and if at all possible we’ll hit it this time round.

    in reply to: List Widget layout #191277
    Barry
    Member

    OK – let’s deal with this first:

    1. The event title and the date and time are all on the same line. There should be line break after the event title to a new line for the date and time.

    This seems to me to be the result of your customization work. Ordinarily the entry title is an <h4> element whereas it appears to have been customized and is a <paragraph> element in your customized version. That’s fine, but if you’re going to make those sorts of changes you really need to be responsible for applying the necessary CSS to format them as you would like.

    In this case though you might try adding a new CSS rule like this one:

    section.tribe-events-adv-list-widget paragraph.entry-title { display: block }

    Does that help/clarify that point?

    in reply to: Tickets not visible anymore #191227
    Barry
    Member

    I’ve done the same thing a number of times – glad you’re all sorted though πŸ™‚

    I’ll go ahead and close this thread.

    in reply to: Venue Links on Map #191223
    Barry
    Member

    Glad you figured something out here πŸ™‚

    Mostly for the benefit of others I’d definitely emphasize that modifying core code in this way should be generally avoided if there’s a suitable alternative but if this works for you and you’re happy to reapply the patch that’s great (please do post a feature request if you want us to consider it in future releases!).

    Cheers!

    in reply to: Venue Page: Stray Comma Preceding the venue City #191198
    Barry
    Member

    Our pleasure – glad it’s on track πŸ™‚

Viewing 15 posts - 7,741 through 7,755 (of 17,936 total)