Tickets not visible anymore

[hsale]

Hello! Tickets use to work before and now all of the sudden they have disappeared from my page, although I can still see them on my events when I edit them from my dashboard, I tried deactivating all the plugins except the events calendar pro, the events calendar, the events calendar: woocommerce tickets and woocommerce, but no luck, any advise?? Thanks

[Barry]

How strange.

Did anything change such as a theme or plugin update prior to this happening?

Can you provide a URL for a single event that should have tickets and can you link to a screenshot showing the ticket settings for the same event?

Last but not least, thanks for trying out those steps where you disabled all other plugins. Can you repeat that and additionally flip to a default, unmodified theme and see if this still crops up?

Thanks!

[hsale]

This reply is private.

[Barry]

Sure – well for that other issue please check out this thread/fix – we’re aware of it and will get a fix out as quickly as we can 🙂

With regards to the ticket form, given your start/end sale dates you shouldn’t expect it to be visible until 8am on June 1st as that’s what you’ve specified there – does that clarify things?

[hsale]

True! Thank you very much for pointing that out I was going insane XD

[Barry]

I’ve done the same thing a number of times – glad you’re all sorted though 🙂

I’ll go ahead and close this thread.

[Author]

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