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- This topic has 5 replies, 2 voices, and was last updated 11 years, 9 months ago by
Barry.
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AuthorPosts
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May 22, 2014 at 9:08 pm #171251
cpetitclerc73
ParticipantI installed Events Calendar and Pro and also eventbright. We have many events created. However no calendar is appearing when I click the url
http://www.funnyfest.com/events/
What do I need to do? We are using the Headway Theme which is a little more advanced and YES it seems like a conflict. The calendar does appear on other themes.May 23, 2014 at 10:38 am #172142cpetitclerc73
Participantbump
May 26, 2014 at 8:25 am #177680Barry
MemberHi!
Sorry for the delayed response – just as a tip for the future though it is best not to bump threads. It’s admittedly a limitation of our support system but doing so makes the thread appear fresher than it really is (and, unfortunately, that may have meant other threads were addressed before this one as they seemed older).
To the problem at hand, have you tried changing the Default Template setting via the Events > Settings > Display admin screen? That may help. However, historically there have been a number of problems in terms of integrating with Headway and – though its completely possible as we’ve seen examples in the “wild” where both are used together – it’s not a theme we can offer support for simply because it has a fairly unique structure by comparison with other themes that makes it a little harder for us to dive into its inner workings.
May 31, 2014 at 10:16 am #194558cpetitclerc73
ParticipantI tried you suggestion but unfortunately did not work. I will need to request a refund or technical support to get this working for my client. I contacted Headway as well. I think it is the extension not working with the template and not the other way around so I will need technical support from this plugin. Please let me know about the refund process or in technical support is offered I cam provide the login details in a PM. Thanks
June 2, 2014 at 11:54 am #199050Barry
MemberWe’d be sorry to lose you, but you can request a refund by emailing pro @ tri . be – please include a link to this thread and also a copy of your purchase receipt if you do so.
I think it is the extension not working with the template and not the other way around so I will need technical support from this plugin.
Well, we’d love to help further – but unfortunately issues with Headway are not currently something we can assist with. With regards to the above point, though, I would highlight that this issue does not crop up with the vast majority of themes – so though I’d agree there are compatibility issues with Headway I’m not sure it is fair to suggest they all stem from issues with the plugin.
Once again do feel free to email us and we’ll do our best to help you. My understanding is the team behind Headway are looking at changes in their next major release that will better accommodate this sort of issue – but of course I appreciate that isn’t of immediate help, here.
Thanks for giving it a try and if you do decide to stick with us we’ll be happy to help as best we can with any non-Headway related issues that might crop up.
July 25, 2014 at 7:11 am #506039Barry
MemberHi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!
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