Barry

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Viewing 15 posts - 5,851 through 5,865 (of 17,936 total)
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  • in reply to: Custom Event Tags (like the Event Categories) possible? #731742
    Barry
    Member

    Hi – great question!

    Definitely possible, yes. You are free to register additional taxonomies (and you might in this case create a new event-specific, non-hierarchical taxonomy and apply it to events).

    This is the sort of customization that really has to be driven forward by yourself but you might find the following useful:

    Out of interest, why not use the existing event categories (perhaps create a State category and add individual states as sub-categories) for this purpose?

    in reply to: Add View As option: Category #731733
    Barry
    Member

    Hi!

    Interesting idea.

    So you would basically want a regular list view (for example) but with events from “A” Category displayed first, followed by events from “B” Category, followed by events from “C” Category, etc?

    If so, we’re certainly open to the idea but it would be great to get a sense of how much demand there might be for this generally. Though popularity is far from being the only metric we use when prioritizing new features it’s certainly a useful one πŸ™‚

    With that in mind, could you post this on our UserVoice page – which is our preferred channel for feature requests – and if necessary amplify on how you envision this working?

    tribe.uservoice.com

    Thanks a ton πŸ™‚

    in reply to: Event Countdown not working on Events page #731722
    Barry
    Member

    Hi pagan11460,

    First thing to note is I’m going to move this out of pre-sales and across to the PRO forum – but the thread URL should remain the same and if you subscribed to email updates that should not change πŸ™‚

    So to the problem at hand: for some reason (and I’m not sure why at this point) the Javascript needed to bring the countdown widget to life is not being loaded on your homepage.

    Is there anything unusual about how you are adding the widget? For instance, in the context of the homepage, is it being pulled in through something other than a regular WordPressΒ  sidebar?

    Alternatively, can you try running through our standard troubleshooting steps and see if there is a conflict at work here?

    Thanks!

    in reply to: User Permissions Won’t Stick #731708
    Barry
    Member

    Hi Sean,

    Well, each time our custom post types are registered (which occurs on every single request, as is the norm) we also add various additional capabilities to a number of default roles.

    So, depending on how your capability editors are working it’s quite possible this is stopping you from removing capabilities even if it doesn’t prevent you from adding capabilities.

    I’ll certainly raise this as something for us to discuss and potentially reconsider and update you from there πŸ™‚

    in reply to: Featured Image Box in Backend has gone #731651
    Barry
    Member

    That is very strange, especially if the relevant option appears in the Screen Options pulldown.

    Is it possible the metabox has simply been minimized or moved to a different position?

    in reply to: Unresolved questions #731643
    Barry
    Member

    Hi!

    We’re happy to point you in the right direction wherever possible, but please bear in mind (as Josh highlighted in your previous thread) we can’t always write the customization code for you. Additionally we do try hard to stick to one issue per thread, so let’s deal with the first point in this thread and if you require further support on the other points please do break them out into new threads πŸ™‚

    1. I have the clandar set on weekly view and the titles in the box are NOT laid out properly. When the event lasts 30 min, the event title gets cut off. can you please send me a code to fix it?? it really looks bad and unprofessional.

    OK – so a simple solution would be reducing the font size, of course that may have drawbacks of its own and won’t work with very long event titles. I guess my question to you would be, what do you want to see here? In these circumstances would you prefer it display no title at all (users would still be able to see critical information by hovering over them)?

    Let me know, and I’ll happily see if I can get you started in the right direction πŸ™‚

    Thanks!

    in reply to: wp-admin login page gone #731544
    Barry
    Member

    Hi again kellymarie2001 – just checking in as I appreciate this thread has been ongoing since July and I didn’t want you to feel like you had been “left in the lurch”.

    Did everything work out here/were you able to uncover conflicts with any other plugins or with your theme – or was there anything about my last update that didn’t make sense from your perspective?

    If you do need further assistance please just let me know πŸ™‚

    Barry
    Member

    Yes, I’d definitely recommend looking at and settling for an e-commerce plugin that meets your needs first of all – so long of course as it’s one we have built a ticketing addon for πŸ™‚

    On the customization front, just for the avoidance of doubt, do bear in mind that we don’t typically offer customization services – though we’re always happy to try and point you in the right direction.

    Thanks again!

    in reply to: Different default template for month vs. other views #730960
    Barry
    Member

    OK – what if we reverse things and you use the Default Page Template as the default and add the following just above the get_header() call within there:

    if ( tribe_is_month() ) {
    	get_template_part( 'tribe-events/default-template' );
    	return;
    }

    You would also need to copy the default-template.php file and place it within a tribe-events directory inside your theme, ie:

    your-theme/tribe-events/default-template.php

    Certainly with a couple of default WordPress themes this approach seems to work nicely. Does that help?

    in reply to: new user email link #730944
    Barry
    Member

    Happy to help πŸ™‚

    I’ll go ahead and close out this thread but of course if we can assist with anything else please don’t hesitate to create new threads as needed and one of the team will be only too happy to help.

    Last but not least, we’d love to hear your thoughts on The Events Calendar in general over on our plugin review page if you have a moment to spare.

    Thanks again!

    in reply to: Issues placing widget PHP code on homepage #730939
    Barry
    Member

    Yes, you definitely can.

    One approach is to set up a new sidebar area and use it only within your homepage (please see codex.wordpress.org/Function_Reference/register_sidebar for details), another would be to make use of the_widget() function:

    the_widget( 'TribeEventsAdvancedListWidget' );

    Does that help?

    in reply to: new user email link #730922
    Barry
    Member

    OK – and what was the user role (of the user account you tested this with … and had you additionally checked that role in the list of user roles to block)?

    in reply to: Stock amount won't save in ticket edit #730871
    Barry
    Member

    Hi Jeremy,

    where does the stock amount save in the woocommerce product side? I am having trouble finding where the ticket stock would be implemented into the inventory or elsewhere.

    If you edit the tickets in WooCommerce’s product editor you should see an inventory tab.

    Screenshot of the inventory (stock) settings tab

    I am using chrome, and just tried with safari, both have the same issue

    OK, how odd. I’d love to get a better look at this.

    Would it be possible for you to provide an admin login either for your live site (but bear in mind I will need to run through the same troubleshooting steps as described above) or else to a duplicate test site where you can also replicate this problem?

    If you’re happy to do this, please do take the time to make a backup (and familiarize yourself with the process for restoring that backup) as, while we always take every care, we cannot accept responsibility for any problems that result from the troubleshooting process. Note also that you can share such details as a private reply.

    Thanks!

    in reply to: Recurring events #730833
    Barry
    Member

    …One other thing that is worth a try is adding this snippet to your theme’s functions.php file – I can’t offer any promises, but it might allow you to run WP Statistics and Events Calendar PRO together without hitting this problem.

    in reply to: Recurring events #730822
    Barry
    Member

    OK – so based on what you’re telling me I suspect this is indeed an issue with WP Statistics rather than Category Colors – and I can indeed see that WP Statistics modifies the default timezone setting, which is a known source of this problem.

    WordPress itself always sets the timezone to UTC, which is what Events Calendar PRO expects, so when other plugins/themes decide to modify this to something other than the WordPress default it can unfortunately cause an amount of confusion especially when date-based calculations are made (as happens when recurring events are generated).

    We are investigating making some changes to better tolerate this sort of situation but in the meantime I can really only recommend you use something other that WP Statistics (and perhaps ask the authors if this is truly necessary) or – though admittedly a bit of a pain – you deactivate it when creating recurring events and reactivate afterwards.

    Does that help at all?

Viewing 15 posts - 5,851 through 5,865 (of 17,936 total)