[Barry]

All of the events with events on http://musiclives.ca/event-listing/ with duplicate names have been pulled in more than once.

OK – but some of these seem to me to actually be distinct events. Example from Saturday, 2nd May:

• “FORNIGHT MUSIC: THE WOODEN SKY // SKYE WALLACE” runs from May 1 at 10pm to May 2 at 2.17am
• “FORNIGHT MUSIC: THE WOODEN SKY // SKYE WALLACE” runs from May 1 at 10pm to May 2 at 3.17am

So they share the same title (and the same description, etc, in this case) – but they were probably distinct events when they were created on Facebook.

Could it be because the Facebook creator is updating the description? I know that happens a lot as the event gets closer.

That shouldn’t happen – but if instead they are copying and pasting the old details into a new event in order to modify the time – and then delete the original – that might explain this.

I’m guessing you are not the actual Facebook admin/that isn’t someone within your own organization in this case?

[Barry]

Hi there 🙂

I was able to add the cost using the tribe_get_cost() tag, so that’s a little progress. Is there a way to add text so that it doesn’t simply show “7:00pm 10eventname”, but instead show something like “7:00pm $10 – eventname”?

Just about anything is possible – what if you simply inject the dollar symbol before the cost and add a hyphen between that and the event name placeholder in your template override?

And again, is there a way to make sure the event name is listed under the time in the month view? (Couldn’t find that in the Theme Guide.

Could you share (via Pastebin or Gist, rather than posting directly in the forum) your current template override code for month/tooltip.php? Since you’ve already made some customizations, by the sounds of things, I don’t want to give you misleading advice.

Basically though – taking the default tooltip.php template as an example – you would move:

<h4 class="entry-title summary">[[=title]]</h4>

So that it is underneath the date info generated by this block:

<div class="duration">
	<abbr class="tribe-events-abbr updated published dtstart">[[=startTime]] </abbr>
	[[ if(endTime.length) { ]]
	-<abbr class="tribe-events-abbr dtend"> [[=endTime]]</abbr>
	[[ } ]]
</div>

You might also need to re order what does and doesn’t lie within the tribe-events-event-body div, but that should give you the general idea 🙂

[Barry]

Awesome – and thank you for sharing the fix – which I guess relates to the Velocity – Responsive Business WordPress Theme in this case (just dropping that in for the benefit of others who might come across this).

[Barry]

No – I’m afraid that isn’t a baked in capability.

I’m not sure if there are official extensions for WooCommerce that allow this – though it could be worth checking – but simply because merchants have typically sought to exercise some amount of control over the order flow that isn’t something that would happen without a little more work.

[Barry]

Hi Adam,

Thanks for your interest!

Facebook Events is a straightforward, robust and reliable solution – however by default it does not render the number of “I’m going” or “maybe” responses.

That said, this could certainly be accomplished as a further customization 🙂

Also, to clarify, Events Calendar PRO is a separate plugin with different capabilities – it does not encompass Facebook Events.

can we publish some but not all of our website events to Facebook?

First and foremost our plugin acts as an importer – it will not let you push or publish event information from your WordPress site back to Facebook itself.

can we pull in some but not all of the events from Facebook to our website?

You certainly can – you can choose specific events to import from a specific Facebook page or indeed enter Facebook event IDs on an ad hoc basis.

Does that answer your questions? Remember also to check out our New User Primer, which gives a great sense of how it all clicks together.

[Barry]

Hi Shah,

If I make main search page as home page, I will not be able to add the messages etc.

You can, you’d just need to do it as a customization – and add your messages/a custom blog loop or whatever else you need to the main events page.

I just wanted Search to be oN home PAGE LIKE EVENTBRITE.COM

For sure – however, this isn’t an “out-of-the-box” feature and so you’d need to implement it as a customization. It is, I’m afraid, a sufficiently advanced customization that we cannot go into too much detail here in the forums.

Definitely do check out our Themer’s Guide and our other learning resources – there’s a ton of information out there to help you 🙂

[Barry]

I’m a little puzzled here, Neil.

It does seem particular to the event you noted and I can replicate the same problem locally (with that event only). Of interest, if you try to load the same URL provided in the debug data you will see it returns a 500 internal server error, rather than a timeout.

Swap out the event ID within that URL with a different, valid event and it works as expected (the response is a 200 OK status, complete with event details).

I can only think this is a problem on eventbrite.com’s side – can you reach out to them and highlight the problem with this event specifically?

[Barry]

Hi there!

If the main search bar also needs to be on the home page your best bet at this time is going to either be a customization or using a third party plugin like Event Rocket (which allows you to set the main events page as the front page of your blog).

Please note, though, that we cannot offer any support for third party plugins here on the official forums.

[Barry]

Hi Craig,

Thanks for getting in touch!

It is quite possible it will meet your needs.

WooCommerce itself supports a number of payment models (including manual options, where payment isn’t actually taken at point of ordering) and of course you can use WooCommerce Tickets to release free tickets – even if you actually accept registration payments by some other avenue.

Why not take a look at our New User Primer – that may give you a more complete taste of just what you can do and how flexible a solution WooCommerce Tickets is 🙂

[Barry]

Hi eve lurie,

On woo ticketing add-on, after ticket is purchased, is there a place to customize the ticket confirmation email?

You can certainly customize the ticket email generated by our own WooCommerce Tickets plugin and, I believe, you can do the same with the order/receipt emails generated by WooCommerce itself 🙂

Can attendees cancel after getting a ticket for an event?
if so, does the ticketing add-on send a email when a ticket is cancelled

You can cancel orders through WooCommerce and the stored attendee information is updated accordingly – additionally, you can send order notes/updates through WooCommerce to the customer at the same time.

Does that answer your questions?

[Barry]

Hi Neil,

Sorry to hear you are hitting up against difficulties.

Do you know if the problem is restricted to this one event or is it more general than that? Has it failed multiple times like this in succession (perhaps there were temporary service outages on eventbrite.com or something of that order getting in the way) – how long have you been hitting up against this issue?

[Barry]

Hi Stacey,

Great question!

You can certainly create multiple tickets per event (and for instance you might create a batch of adult tickets and a matching batch of child tickets).

However, at least for the time being, it isn’t possible to pool inventory across different tickets for the same event.

Does that answer your question?

[Barry]

Hi Seth,

We’re definitely open to feedback and ideas for improvement/new functionality – and the best place to share these sorts of things is on our UserVoice page, where other users can upvote and comment on suggestions:

tribe.uservoice.com

Hey all! I recently imported my first event, and it took the Organizers Facebook page as the event url.

I’m curious about this, as I didn’t think our Facebook Importer set the event URL at all (though I could certainly be missing something) – can you point me to an example of one such imported event and the corresponding Facebook event?

[Barry]

Hi @cesua,

Please do check out our Themer’s Guide in the first instance: this has lots of good info on safe ways to customize our views and is a great starting point.

Is there a way to move the Event name below the time of the event in Month view?

Comprehensive instructions on customizing the month view tooltips can actually be found within the views/month/single-event.php template itself – please read that initially and from there you will be interested in altering the views/month/tooltip.php template.

Better yet, is there a way to add the price of the event next to the time of the event in month view?

So the same basic steps would apply here – you might also make use of our tribe_get_cost() template tag 🙂

[Barry]

Hi Sarah,

We’ve got an example of registering and building a new view on GitHub and if you follow that sort of approach I think this would just happen “automagically”.

Beyond that, if you take a peak at TribeEventsFilterView::enqueueStylesAndScripts() (found in the-events-calendar-filterbar/lib/tribe-filter-view.class.php) you can see our own code used for this and perhaps call it directly or repurpose those parts you need?

[Author]

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