[Barry]

Thanks Carl — and I’m sorry we couldn’t offer more ourselves on this occasion.

If we can assist with anything else, though, please just create a new topic and one of the team will be only too happy to help.

[Barry]

Hi Tony,

I’m not aware of any tools that currently exist for this purpose – though there is at least one which can non-selectively clean out all event data (see here – do note it isn’t an official Modern Tribe plugin however and we do not support it here).

If you’ve got further questions on this – though there may not be too much we can offer up for this one – please do go ahead and create a new topic of your own, as we try hard to stick to one problem/issue and one user per topic 🙂

Thanks!

[Barry]

Great, I’m glad that worked as a temporary solution.

I’ve linked this topic to the corresponding report on our internal bug tracker and we’ll do our best to keep you posted on the fix.

[Barry]

That’s great – I see no problem with that (I actually thought you were trying to achieve something else – but if this works for you that’s fantastic) 🙂

[Barry]

Again, I’d check in with Avada here: I suspect they may have a specific hook you can use which would be the safest and cleanest way to change this.

If they do not, modifying the template responsible for generating that text (essentially, a template override performed in a child theme) may be the way to go.

Not being familiar with Avada or its structure, I don’t want to offer up wild guesses here – talking to their team/reading their customization docs is the way to go for this one 🙂

[Barry]

Hi @comhlamh,

I’m assuming this relates to Community Events and will move the topic to that forum – but the topic URL should remain the same 🙂

Firstly, though I appreciate this won’t help with the clean up process, I just wanted to mention (partly for the benefit of others coming across this topic) that there are options to help avoid this sort of scenario, including setting a requirement for users to login before submitting events or requiring them to complete a CAPTCHA challenge when that isn’t possible.

To the problem at hand, if all these posts have something in common – like the keyword viagra – and you know with certainty that no legitimate posts on your site contain that same keyword – you could potentially wrap this up quite quickly by running a custom crafted piece of SQL along these lines:

DELETE FROM wp_posts WHERE post_content LIKE "%viagra%";

However, I’d recommend this only if you are familiar with and comfortable interfacing directly with your database (remember to take all the usual precautions, such as making a backup and familiarizing yourself with the process for restoring that backup!).

Doing this would also result in “orphaned” post meta data and again that can be removed with a further query or two (an example of doing so can be found here).

Other than that, perhaps there are some third party plugins which cater to this kind of scenario – however based on a quick search I wasn’t able to identify any and have no recommendations to make on that count.

Sorry for the inconvenience and I hope the above at least gives you a few ideas you can explore.

[Barry]

Hi Stacey,

It’s certainly one way, but not the only way 🙂

While we don’t currently have any widgets/shortcodes for generating lists of event categories, it’s a comparatively simple piece of customization work to do this (or indeed you could make use of a custom menu and simply populate it with event category URLs).

That said, an advantage of Filter Bar in this respect, even if you only use it for categories, is that it allows things like filtering against multiple categories simultaneously — so it does bring with it some power and flexibility that other solutions might not have.

I hope that helps!

[Barry]

Hi Carl,

Though generally we’re always happy to offer up suggestions and point you in the right direction if we can, unfortunately it isn’t always possible to help out with integration issues between our own plugins and some third party plugins.

Sadly, this is one of those cases – there are a number of challenges in successfully integrating with WPML and at this time we just can’t offer support for it.

It may be worth checking in with WPML team in case they have further suggestions, but on our end there’s probably not going to be too much we can do right at this time.

[Barry]

Hi Jon,

I think the problem here is that the title you have hidden by targeting h2.tribe-events-page-title is the one which will be updated by The Events Calendar when you page forwards/backwards.

The other title – the one that is currently visible and does not update – is not generated by our plugin and we have no control over it.

How about swapping things around by hiding the currently exposed title and showing the currently hidden one?

Though right now the displayed title doesn’t update when you navigate via our pagination links, it does seem to do so if you reload the page (ie, page to August and refresh: it updates to the expected date). Is this a customization that you have built, or does it just work this way with Avada “out of the box”?

If the latter is true, and it is Avada code, perhaps it would be worth running this scenario by them?

[Barry]

Hi Andy,

The block of code you referenced would certainly form the path with the double /pro/ segment – however that block only executes if the template wasn’t located earlier on in the process.

In an up-to-date and otherwise unmodified installation of our plugins, I’m not sure why that would happen – I cannot replicate it and we aren’t seeing reports of other users hitting up against the same problem – so it does seem the situation is peculiar to your site.

Can you confirm if you were able to complete our standard troubleshooting steps in full and did that make any difference here/allow you to uncover any conflicts?

[Barry]

Hi Anthony,

If you need to you can roll back to 3.9.3 (for Events Calendar PRO and The Events Calendar – in Filter Bar’s case you would need to roll back to 3.9).

• Events Calendar PRO and other premium versions can be downloaded here (you should be able to select any older versions your license(s) entitled you to)
• Older versions of The Events Calendar can be obtained here

It is important that you keep all your plugins in sync so far as is possible so, in your case, if you decide to downgrade, please ensure that they are all 3.9.x version numbers.

Please do take the precaution of making a backup before completing this step (and of course make yourself aware of how to restore that backup).

I hope that helps and our apologies for the continued disruption.

[Barry]

Thanks for updating!

It’s strange that the filter won’t clear. To confirm:

• After clicking on the remove link, does it appear as if each filter is removed at that time?
• Are you definitely clicking on Save after doing this?
• What if you “destroy” the widget by dragging it out of the sidebar, then recreate it – does that solve this?

Unfortunately the issue with the widget filters persisting is not something I can replicate locally (nor have I heard other reports of this). If we can’t solve it by any other means, can we try testing for conflicts as per our standard troubleshooting steps?

Thanks and let me know how you get on 🙂

[Barry]

Thank you — one of the team will be happy to help in your new topic 🙂

[Barry]

No problem – we look forward to helping you in the new topic you create 🙂

[Barry]

Paul … you’ve copied and pasted exactly the same thing into three different topics, all created by other users – again, the best way to seek help here on the support forums and to avoid derailing topics created by other users is simply to create a fresh topic of your own 🙂

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