[Barry]

Hi Antonio,

Thanks for contacting us.

I do need to stress first of all that our policy is to stick to one issue per forum topic – so let’s focus on the first issue here and if you need assistance with anything else, please simply create new topics and one of the team will be only too happy to help 🙂

Since I have updated to the new version 3.10, does not the Anti-Spam Check. Invalid value for the Anti-Spam Check: As much as we change, the error always appears. So we are tentatively planning to turn it off.

This is not a problem I can replicate (locally) with our latest releases, though I certainly see it on your site.

You noted when you opened this topic that you had run through our standard troubleshooting steps (ie, deactivating all plugins but those made by Modern Tribe and switching to a default, unmodified theme such as Twenty Fifteen): can you confirm if things worked as expected under those conditions, and if you were able to determine whether there were any conflicts?

Thanks!

[Barry]

Hi Farhad,

Those are some great questions!

Right now I am afraid we don’t have any specific recommendations for multilingual plugins — so the best approach is simply to try out different existing translation/multilingual plugins and see which of those works best for your project.

We’re aware that there is a considerable amount of demand for WPML integration (for example) – and it’s certainly a priority for us to investigate this – but I would not like to set your expectations incorrectly by suggesting a timeline for this work (for one thing, we generally don’t publicly announce specific dates from our schedule, for another it may be that we decide we cannot support one multilingual plugin and need to concentrate our efforts on a different one).

At this time there isn’t really too much more we can say on the subject, except to emphasize we do realize there is a lot of desire for multilingual support and if we can reasonably make that happen then we’ll endeavour to do so.

Thanks again for contacting us 🙂

[Barry]

Hi Sean,

That’s a great question.

The shortcode simply wraps up the output of the advanced list widget and lets you embed it easily inside posts and pages – so the steps for customizing this are identical to customizing the list widget itself.

Our Themer’s Guide goes into more detail about the process and the following is the path to the source template you’ll most likely base your custom template on:

src/views/pro/widgets/modules/single-event.php

Does that help here?

[Barry]

OK – can you provide me (by private reply if you prefer) with a URL for one of the events you are importing from eventbrite.com so I can test it out for myself?

Can you also confirm that you ran through our standard troubleshooting steps in case a conflict is at work here?

Thanks!

[Barry]

Christina – can you also try applying the following temporary fix?

https://gist.github.com/barryhughes/fcf8231ce9bd8d07ca38

This can be added to your theme’s functions.php file or any other suitable location you might prefer. It should ensure that all recurring instances are shown in week view regardless of how the Recurring Event Instances option is set, providing consistency across ajax and direct loads.

I hope that helps 🙂

[Barry]

Thanks for bearing with me, Christina.

I do believe I can replicate and it seems like a problem with the Recurring Event Instances setting found in Events → Settings → General — this should not impact week view, but it does look as if it is respected when navigating by ajax yet not when a page is loaded directly.

I’ve logged a bug report for this and have linked it to this forum topic – we’ll certainly do our best to keep you posted as we work on this.

[Barry]

My pleasure, glad it worked 🙂

[Barry]

Hi @soapboxstudio,

Thanks for reaching out to us.

With regards to the missing settings, I seem to recall that Enfold includes code designed to stop you from being able to modify various settings and I strongly suspect that’s what you are running up against here – to remove those restrictions I can only suggest working with the Enfold support team.

We are ultimately looking to adjust the formatting on this page so that the Event Details are under the event description and the register form is in the first column.

Ordinarily, the event details (ie, what you currently see within the grey box) do display under the description – so I imagine your existing layout is the result of custom Enfold event templates/stylesheets.

Exactly how much of this is the result of custom template overrides and how much is due to custom styles I’m not completely sure – so, again, I’d check in with the Enfold team here and ask how to undo some of what they’ve set up: they will be in the best position to advise you how to do this safely with respect to future updates of that theme.

Regarding the registration form, this looks like something that was set up with Gravity Forms. Perhaps you could remove it from the event description and inject it into the event meta area using code like this (which could be added to your theme’s functions.php file or some other suitable place):

add_action( 'tribe_events_single_meta_details_section_end', 'do_gf_registration_form' );

function do_gf_registration_form() {
    // Obviously, you'd need to specify the correct shortcode and
    // correct set of parameters here
    do_shortcode( '[gravity_forms ...]' );
}

I hope that gives you a steer in the right direction – do also check out our Themer’s Guide which might give some insights into how Enfold’s own customizations are set up, to help you strip some out/make further changes there.

Good luck!

[Barry]

Hi Toru,

For template overrides so long as you create them in the right place they should “just work” without you having to select them via the settings screen.

Looking at the filepath you provided, though, I think there was a slight mistake:

your-theme/tribe-events/views/single-event.php

There is no need for the /views/ segment here. Try:

your-theme/tribe-events/single-event.php

Does that help?

[Barry]

Hi Christina,

To share images please upload them to your own WordPress site, a service like Dropbox or any other suitable place and provide the URLs – I’m afraid there is currently no other way to do it on this forum 🙂

Could you also provide (by private reply) a URL where I can see the problem first hand?

Thanks!

[Barry]

Alright, we’ll need to leave you to it then – sorry it didn’t work for you. As ever, if anything else crops up, please just create a new support topic and one of the team will be only too happy to help 🙂

[Barry]

Hi Justine,

I’m sorry you have experienced difficulties.

Just to confirm (you didn’t post your system information when you created this topic so I can’t review that), are you using the very latest release (3.10.1) and does the problem still happen with that in place?

Thanks for confirming!

[Barry]

Hi there Gabriel,

Looks correct to me – and if I add it on a test site, within a child theme’s functions.php file, it works as expected.

However, a WordPress site can be a complicated system – especially when lots of other plugins and non-default themes are running, all of which can also influence the end result.

Do you have a clean test site where you can try it out (ie, nothing but the latest versions of our plugins and a default theme like Twenty Fifteen)? If it doesn’t work even there we can probably take another look at this 🙂

[Barry]

Hi @darrienw93,

Looks like a great start 🙂

Is the only problem with your solution the leading wp/ segment in the URL – and have you installed WordPress in such a way that it resides in a wp/ directory?

What if, when forming your custom script URL, you provide an absolute URL – including the domain – based on the site URL, instead of your current approach?

[Barry]

Hi Neal,

Great questions!

Can Gravity Forms be used for Community Events as the default event registration form?

It probably can – however you would need to take care of integrating the two plugins, that kind of custom integration with a third party plugin is not something we would be able to provide a lot of in-depth support for.

And if so can the event creator have access to export only their event attendees.

Just right now if you were to activate one of our ticketing plugins alongside Community Events, there would be no default means of letting event authors retrieve that information.

It’s certainly possible as a further customization, though – all of our plugins have been built with extensibility in mind 🙂

I hope that answers your questions and let me know if we can help with anything else.

[Author]

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