[Barry]

Thanks Thomas: we can carry on via email as you requested.

[Barry]

Strange: I’d recommend running through our standard troubleshooting steps then, deactivating all other plugins and reverting to a default, unmodified theme – then see if the problem persists.

Please also ensure that your Modern Tribe plugins are up-to-date and in synch – that is, if you are using The Events Calendar 2.0.10 then you must also use Events Calendar PRO 2.0.10.

Let me know if that yields any results!

[Barry]

So it looks like those meta boxes have collapsed (that’s a feature) – to expand them again click on the title bar or on the little arrow in the top right of each box (hover over it to see it).

[Barry]

Hi Doug: Google Maps need to be enabled in two places, within the settings page at Events > Settings > General and from the event editor (Show Google Map checkbox) – can you confirm it is enabled in both places?

[Barry]

Hi Scott,

Are any errors displaying within the admin environment that might be of use here (when you try to create an event and register it with Eventbrite, that is)?

[Barry]

Fluffed the link there – second try:

Template Overrides Tutorial

[Barry]

I’d try placing it in the copy of events.css in your theme’s events folder – if you don’t have this folder set up already, take a look at < a href="https://theeventscalendar.com/what-are-template-overrides-and-how-do-i-do-them/">this great tutorial on template overrides. The principals extend to the events.css stylesheet.

[Barry]

Sure, I’ll look forward to hearing from you 🙂

[Barry]

Great, thanks Sandro.

[Barry]

Hi Debi – thanks for sending that across.

So first things first, read up on template overrides and then use this code in your ecp-page-template.php template file:

http://pastebin.com/ZnteuM3S

That should solve the problem, but let me know if you have any further difficulties.

[Barry]

Can you share a link to one of the screenshots you have that demonstrate this problem?

[Barry]

Hi Emily: it looks like you have an existing page called Events which also uses the slug /events/, both of which are used by default by The Events Calendar.

Can you try either of these approaches:

• Delete that page, or edit the slug (the URL) via the editor if you know how
• Navigate to Events > Settings > General and change the Events URL Slug to something currently unused, such as calendar

Do either of those ideas help here?

[Barry]

Hi Sandro, unless you need further help here I’ll close this thread.

[Barry]

Hi Chris, unless you require further support here I’ll close this thread.

[Barry]

Are you all sorted here Gavin? If so I’ll close this thread – but let me know if you have further questions on this issue.

[Author]

Posts