Barry

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Viewing 15 posts - 16,471 through 16,485 (of 17,936 total)
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  • in reply to: Getting an error on Category List View #30635
    Barry
    Member

    Thanks everyone for checking in and reporting this issue. Development of 3.0 – the next major release – is reaching a watershed point and so we’re expecting to see that released sometime soon. The good news, in relation to this issue, is that the QA team don’t see this same problem with that version.

    In the meantime a course of action I would anyway recommend (whether you were experiencing this or not) is to turn the display of errors off, especially if it is a production or “live” website. There are lots of good resources out there to guide you through this but ultimately if you run into any difficulties I’d recommend contacting your web host, as they will be able to guide you around any restrictions in force within each hosting environment.

    With that said, please check out these resources, in many cases you will hopefully not need further assistance:

    in reply to: Can't import FB Events #30627
    Barry
    Member

    Hi Anne – sorry for the further delay. I know the devs were all tied up yesterday but I’ve left a further message and hopefully we can progress this a little more shortly.

    in reply to: List Custom field (php)? #30624
    Barry
    Member

    Hi Dusan, you mean the meta fields used by The Events Calendar? I don’t think we have a consolidated list, but it’s fairly easy to pin down if you take a look inside the database or at the source code.

    What are you trying to do?

    in reply to: Getting an error on Category List View #30623
    Barry
    Member

    Hi Max/Jason,

    We’ve had another person reporting what sounds like the same problem in a different thread and I’ve invited them to join this thread and leave their thoughts here.

    Since from what everyone is saying it sounds like numerous sites running The Events Calendar are affected I’ve logged this issue for further investigation and will report back.

    In the meantime, if anyone else experiences the same problem and ideally if they can run through the recommended troubleshooting steps that would be excellent.

    Last but not least, please remember that a best practice for production websites is to turn the display of errors off.

    in reply to: Venu view #30622
    Barry
    Member

    Hi Duncan, we’re definitely interested in that as there seems to be quite a few of these cases being reported. Because the original problem is now resolved however I’m going to close this thread, but if at all possible please do take the time to add your comments to this thread where what sounds like the same problem has also been described:

    Getting an error on Category List View

    And if you could also run through the same troubleshooting steps and see if that impacts on this particular problem that would be massively appreciated.

    Thanks!

    in reply to: Community Events defaulting #30588
    Barry
    Member

    Hi Alan, just checking in to see if you need further help/are all sorted here?

    in reply to: Is Facebook Https preventing FB Event Sync issue? #30585
    Barry
    Member

    Hi Chip, it’s been a while and I just wanted to check if you needed any further help here?

    in reply to: Import individual event into Outlook #30566
    Barry
    Member

    Hi Jason, I’m not sure in honesty. Have you posed this question to Microsoft’s support team? I’ll ask around the team but I’m not sure if many of us use Outlook.

    in reply to: Text on Calender #30565
    Barry
    Member

    Hi Pramod. In the first instance can you try running through our normal troubleshooting steps?

    • Ensure that your Modern Tribe plugins are up-to-date and in-synch – for instance if you are using The Events Calendar 2.0.10 you must also be using Events Calendar PRO 2.0.10
    • Deactivate all other plugins
    • Change your theme: select a default, unmodified theme such as Twenty Eleven or Twenty Twelve
    • Now test to see if the problem has been resolved
    • If it has, reactivate everything one-by-one until the problem returns (it may not) and take note of whichever component (your theme/a plugin) seems to cause the problem

    Thanks!

    in reply to: Random WP_Query Tip #30563
    Barry
    Member

    Thanks for the tip Trevor.

    Unfortunately this forum doesn’t handle code very well – there are no bbcode style codes for instance – so the best idea is to use a service like Pastebin or Gist and link back from here.

    in reply to: Customizing the Header #30562
    Barry
    Member

    Woops, missed a few words there. But basically you could replace this first line with the second, or some other adaptation.

    in reply to: Customizing the Header #30561
    Barry
    Member

    Hi Hank.

    If Events > Settings > Template > Default Template is set to Default Events Template then you would override ecp-page-template.php (see this tutorial on template overrides if you haven’t already done so!) and put your replacement text in there.

    For instance, you might find this line:

    <h2 class="tribe-events-cal-title"><?php tribe_events_title(); ?></h2>

    <h2 class="tribe-events-cal-title"> My Custom Title </h2>

    Does that help here?

    • This reply was modified 11 years, 2 months ago by Leah.
    in reply to: Can't import FB Events #30560
    Barry
    Member

    Cheers Sababa. I’ll leave your posts in the thread unless/until another team member can remove them – there’s a bug with the forum software that doesn’t always allow for easy removal of posts in a thread.

    in reply to: Eventbrite Events Error: Array #30559
    Barry
    Member

    I’m just chasing this up with the assigned developer – sorry for the delays all – it’s a busy time especially following the new year but we do strive to be a little faster than this when possible.

    It may be that this is a bug which will need to wait until the next maintenance release before it can be fixed, however I will confirm this and let you know.

    Thanks for your patience!

    in reply to: Event Importer #30558
    Barry
    Member

    Hi Brad – currently there are no official tools to help with this, I’m afraid. Possibly you could make use of third party migration plugins, though.

Viewing 15 posts - 16,471 through 16,485 (of 17,936 total)