Is Facebook Https preventing FB Event Sync issue?

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #28651
    kryptobar
    Participant

    Having issues with importing and keep getting this error:

    Either the event with ID 1xxxxxxxxxxxx does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API

    Could the recent change to https by Facebook be preventing the plugin from doing what it’s supposed to? I’ve tried to troubleshoot this for 2 days on my own and coming up empty.

    Thanks,
    Chip (web guy)

    #28703
    Jonah
    Participant

    Hi Chip,

    Where are you trying to import from a Facebook Page or Organization or a Group or personal profile? Can you paste the actual ID here so I can try it out on my end?

    Thanks,
    Jonah

    #28704
    kryptobar
    Participant

    Jonah,
    Here’s the Page https://www.facebook.com/kryptobar
    and here’s the event I’ve been trying to import https://www.facebook.com/events/111331192361981/

    #28718
    Jonah
    Participant

    Hi Chip,

    There can be issues importing events that have any restrictions for viewing such as age limits like a 21+ show. Have you tried taking this off the event to see if that makes any difference?

    – Jonah

    #28848
    kryptobar
    Participant

    I’ll check that out. Thanks.

    #28849
    Jonah
    Participant

    Sounds good Chip, let us know what you find.

    Thanks,
    Jonah

    #28850
    kryptobar
    Participant

    Jonah,
    Ok, I tried creating an all ages event without any luck. It’s still trowing the same error up. We never had any issues importing 21+ events before.

    #28873
    Jonah
    Participant

    Hi Chip,

    Can you provide the ID of the other event you tried importing?

    I’m also going to have a developer take a look at this as I’m not sure what else to do.

    Thanks and stay tuned.

    – Jonah

    #29387
    kryptobar
    Participant

    Do I need to create a separate Facebook App for Simple Facebook Connect and Event Calendar/Import FB Events ?

    #29395
    Jonah
    Participant

    Hi Chip,

    I’m not sure about Simple Facebook Connect but you may need to create a Facebook App ID to get things working with our plugin. We have a tutorial for that here: https://theeventscalendar.com/how-to-create-a-facebook-app-id/

    Let me know how it goes!

    Thanks,
    – Jonah

    #30585
    Barry
    Member

    Hi Chip, it’s been a while and I just wanted to check if you needed any further help here?

    #30727
    Barry
    Member

    Hi Chip! Just checking in one more time – if you need further support please shout back, otherwise I’ll close this in a day or two (you can of course still open a new thread if you’re unable to reply before then).

    #31454
    Barry
    Member

    CLosing 🙂

    Just open a new thread if you still need help here.

Viewing 13 posts - 1 through 13 (of 13 total)
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