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October 4, 2016 at 12:37 pm in reply to: phone number in the same column than email adress in the export csv file #1172441
Andras
KeymasterThis reply is private.
Andras
KeymasterGrüetzi Stefan
Thanks for going Pro and welcome to our support forums! Let me help you out with this.
Indeed it looks a bit mixed up. It would help me to know how the separate events are set up and how the page that is showing them are set up.
Based on the code it looks like that the first 2 events are part of the map view loop. And the rest is … well … somehow thrown there.
I see that you only use one plugin apart from the Modern Tribe ones. Please run a test and deactivate that one (basically all non-Tribe plugins), switch to a default theme like twentysixteen and check if you still have the issue.
It could also be that there is some unfinished html code in one of the events description or title or extract? Please check that.
Could you also make a month view and a list view available? That might shed some light on things.
Looking forward to hearing the result and to help you solve this!
Schönen Abig
Andras
Andras
KeymasterHallo Grischa,
I apologize, the iCal importer thing was my mistake. :blush: Sometimes in the heat of support things get a bit mixed up.
I talked with our developers and it looks like this is a glitch on our part. I have already created an internal bug ticket for this, so it should be fixed pretty soon, however I cannot commit any fixed dates. I ask for a bit of patience from you.
Since there is nothing more at the moment we can do about this, I am going to close this ticket to new replies as a ‘pending fix’, but the issue is still open and we will update this ticket once the fix arrives.
If you have any new questions or issues please create a new ticket and reference this one. We’ll be here to help.
Thanks and have a wonderful day,
Andras
October 4, 2016 at 12:57 am in reply to: iCal Importer imports ical recurring all on the same date #1172126Andras
KeymasterHey Carla,
You can check that setting when you are setting up your recurring import. It is at the bottom, just above the ‘Save Recurring Import’ button. See screenshot attached.
You should also be able to see that setting when you edit an already created recurring event. That checkbox should be between Keywords and Import Status, like here:
Cheers,
AndrasOctober 3, 2016 at 2:46 am in reply to: Calendar header / name of month doesn't appear on page #1171729Andras
KeymasterHi Najeema and Hunter,
Let me chime in here as I might have a quick fix.
It looks like that the title at the top is hidden by the theme.
Firstly, it is recommended to use a child theme, so when your parent theme gets an update, your customizations don’t get lost. You can find more info on child themes here: https://codex.wordpress.org/Child_Themes
And to make the calendar titles appear, then add the following snippet to your child theme’s style.css file:
#tribe-events-header, .tribe-events-page-title, .tribe-events-list-separator-month, .tribe-events-single-event-title, .tribe-events-divider {
display: block !important;
}This should bring it back.
In case you don’t have / don’t want to use a child theme, then look for the below lines in your current theme’s style.css file, and simply remove them. You can do this under Appearance > Editor > choose Stylesheet (style.css) on the left. These lines should be close to the end.
#tribe-events-header, .tribe-events-page-title, .tribe-events-list-separator-month, .tribe-events-single-event-title, .tribe-events-divider {
display: none !important;
}Please note again, if you do this change in your theme’s style.css then the customizations might get lost with a theme update.
Let us know if this helps.
Cheers,
AndrasOctober 3, 2016 at 2:33 am in reply to: After Upgrading to Plus, only free Ticket options are available #1171727Andras
KeymasterGuten Morgen Armin
Yes, it is possible to hide it.
Paste this little snippet to your theme’s style.css file to hide the event cost on the single event page.
.single-tribe_events .tribe-events-schedule .tribe-events-divider, .single-tribe_events .tribe-events-schedule .tribe-events-cost {
display: none;
}Please note, that this will hide the cost even if it is not free.
If you want to limit this to only the Events which are in the tribe_events_cat-auswaertsspiel category, then use this instead:
.single-tribe_events .tribe_events_cat-auswaertsspiel .tribe-events-schedule .tribe-events-divider, .single-tribe_events .tribe_events_cat-auswaertsspiel .tribe-events-schedule .tribe-events-cost {
display: none;
}Let me know if this helps.
Grüsse,
Andras
October 3, 2016 at 2:21 am in reply to: phone number in the same column than email adress in the export csv file #1171724Andras
KeymasterThis reply is private.
Andras
KeymasterHi Grischa,
Last week we released a hotfix for the iCal importer. Please update your plugin and check if that solves your issue.
Let me know and if it’s still there we dig further. We will get this resolved. 🙂
Cheers,
AndrasAndras
KeymasterHey Anton,
Last week we have released a hotfix for the iCal importer (v. 4.2.5.1) that should address this issue.
Please update your plugin(s) and re-check if the import works and let me know if the issue is fixed.
Thanks,
Andras
October 3, 2016 at 1:56 am in reply to: Events not shown in Frontend / in Backend shown 5 times per Event #1171720Andras
KeymasterThis reply is private.
Andras
KeymasterSince this the thread received a ‘correct answer’ marking I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks,
Andras
October 3, 2016 at 1:40 am in reply to: iCal importer not working: Your search returned no results. #1171715Andras
KeymasterHi Dahls,
Great, I1m glad it helped! I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic. We’ll be here to help.
Cheers,
AndrasPS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendarPS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!
October 3, 2016 at 1:38 am in reply to: Removing category from List Views BUT NOT from users My Events view #1171714Andras
KeymasterHey Justine,
I’m super happy it helped! 🙂
I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic. We’ll be here to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
September 30, 2016 at 2:40 am in reply to: After Upgrading to Plus, only free Ticket options are available #1170913Andras
KeymasterGrüss dich Armin
Thanks for going Pro and welcome to the forums! Let me help you with your question.
Event Tickets Plus gives you the opportunity to sell tickets, however it cannot do it on its own. You will also need an ecommerce plugin to be able to use this feature. Event Tickets Plus currenctly supports WooCommerce, Easy Digital Downloads, Shopp and WP eCommerce.
Once you have the ecommerce plugin also activated, then you should see a section like this when adding a ticket to an event:
I hope this clarifies. Please do let me know if you need any further help.
Cheers,
AndrasSeptember 30, 2016 at 2:28 am in reply to: Hide timezone in Events Community Submission form #1170910Andras
KeymasterHey Oliver,
Glad this got sorted!
If you need help on this or something else, you know, just open a new topic. ?
Have a great weekend!
Cheers,
Andras -
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