After Upgrading to Plus, only free Ticket options are available

Home Forums Ticket Products Event Tickets Plus After Upgrading to Plus, only free Ticket options are available

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1170900
    Armin
    Participant

    HI all,
    after installing the Tickets Plus plugin, we are only able to add free rsvp tickets… no ticketprize can be entered.

    the licencekey has been entered and is valid.

    any suggestions?

    regards
    Malte

    #1170913
    Andras
    Keymaster

    Grüss dich Armin

    Thanks for going Pro and welcome to the forums! Let me help you with your question.

    Event Tickets Plus gives you the opportunity to sell tickets, however it cannot do it on its own. You will also need an ecommerce plugin to be able to use this feature. Event Tickets Plus currenctly supports WooCommerce, Easy Digital Downloads, Shopp and WP eCommerce.

    Once you have the ecommerce plugin also activated, then you should see a section like this when adding a ticket to an event:

    Cloudup j0v1vaq3yw0

    I hope this clarifies. Please do let me know if you need any further help.

    Cheers,
    Andras

     

     

    #1171413
    Armin
    Participant

    This reply is private.

    #1171727
    Andras
    Keymaster

    Guten Morgen Armin

    Yes, it is possible to hide it.

    Paste this little snippet to your theme’s style.css file to hide the event cost on the single event page.

    .single-tribe_events .tribe-events-schedule .tribe-events-divider, .single-tribe_events .tribe-events-schedule .tribe-events-cost {
    display: none;
    }

    Please note, that this will hide the cost even if it is not free.

    If you want to limit this to only the Events which are in the tribe_events_cat-auswaertsspiel category, then use this instead:

    .single-tribe_events .tribe_events_cat-auswaertsspiel .tribe-events-schedule .tribe-events-divider, .single-tribe_events .tribe_events_cat-auswaertsspiel .tribe-events-schedule .tribe-events-cost {
    display: none;
    }

    Let me know if this helps.

    Grüsse,

    Andras

     

     

    #1172572
    Armin
    Participant

    This reply is private.

    #1172736
    Andras
    Keymaster

    This reply is private.

    #1174032
    Armin
    Participant

    Hi Andras,

    unfortunately it did not work…
    any further idea?

    regards
    Malte

    #1174540
    Andras
    Keymaster

    Hey Armin,

    I’m sorry about this. I checked the code and it does work, it just got pasted with wrong (curly) apostrophes.

    Copy the code from here, that should solve it. I tested it on the theme twentysixteen and worked as expected.

    https://gist.github.com/anonymous/917a02c662b06da87f37f9c5154e9f98

    Let me know if this solves it.

    Cheers,
    Andras

    #1175788
    Armin
    Participant

    Hi Andras,

    THANK YOU VERY MUCH! THIS WORKED NOW!
    You are my hero for topday 🙂

    regards
    Malte

    #1175808
    Andras
    Keymaster

    Hi Malte,

    I’m suuuuuuuuuuuuper happy to hear that helped. 🙂

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

    Good luck with your project!

    Cheers,
    Andras

    PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

Viewing 10 posts - 1 through 10 (of 10 total)
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