[Andras]

Grüss dich Philipp

Thanks for using our plugins and for getting in touch.

With The Events Calendar and Community Events you can only set up events that are occurring once, without any break. That can be a month-long event, or an event that lasts only half an hour.

If you would like to create recurring events, like in the above example, you will need our Events Calendar PRO plugin as well. With that  you will be able to create recurring events with different rules or rule sets, even exclusions.

For example you will be able to set up an event that is:

• open every day from 17:00 to 19:00
• but on Thursdays it is open from 16:00 to 20:00
• and on Sundays it is closed

I hope this helps. Let me know if you have any further questions regarding this topic, I’d be happy to answer them for you.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Steve,

Thanks for using our plugins and welcome to the forums!

Sorry about the issue you are experiencing! I’d be happy to help you out with this.

I ran a quick test on my local site. I set up an event with an RSVP and one with a Ticket. I could see the featured image for both on the list view.

Please check if you are still experiencing the same issue when you switch to a default theme like twentyseventeen. It could be that the theme you are using is influencing that.

If you are still having the issue with twentyseventeen then please go through our conflict testing guide and see if that brings up anything.

Looking forward to helping you solve this.

Cheers,
Andras

[Andras]

Hello Michelle,

Thanks for reaching out with your issue.

I’m sorry that the import is not working the way you would like. Let’s see what can be done.

What are your settings under Events > Settings > Imports? Can you send me a screenshot of that page?

The “Event Update Authority” and the “Facebook Import Settings” sections are the two which are interesting in this case.

Looking forward to helping you with this.

Cheers,
Andras

[Andras]

Hello William,

Thanks for getting in touch!

This is a glitch in out plugin which we are aware of. A developer is already assigned to the case and hopefully will be fixed soon. There is no delivery date set yet, so I cannot commit to a fixed date, the issue is on high priority though.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Hey Ben,

Thanks for reaching out! That looks like an awesome customization you are working on.

Though we are limited in supporting customization, I should be able to give you some tips on this one.

To the best of my knowledge there is no direct function to get the inbetween months. It should be possible with some workaround.

When you have the start and end date, then get the difference (number of days of months) and that should help you generate the new class.

If it’s a specific case (Nov – Jan), then you can do a comparison like if end month is smaller then start month and do proper adjustments like:

for ( increase month ):  if month is bigger than 12 then deduct 12

Hope this helps. Let me know.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

The fix will ship with the next maintenance release of Events Calendar Pro in 2-3 weeks.

A.

[Andras]

Hi Brandon,

When Event Aggregator does the import then we just call wp_insert_post() and pass a post status of ‘publish’ – if that’s what EA has been configured to do – so nothing unusual.

A possibility is that maybe SNAP doesn’t set up code that listens for post insertion or status changes early enough.

Andras

[Andras]

Hello Janne and Mister,

Thanks for getting back to us on that and I’m sorry to hear you are still experiencing the issue.

We have discovered that this bug (#82286), though very similar to another one (#41908 – Ajax calls reset language in calendar widget), it is slightly different from that. The fix released was specifically addressing bug #41908. That seems to be fixed now.

The fix for bug #82286 is being worked on. At the moment a release date has not been set so I cannot commit to anything just yet.

Thanks for your understanding and your patience!

Andras

[Andras]

I checked the pdfs that you shared. Yes, it looks like the same query all the time. Might be that a user visited the site, set up filters and after setting up the filters he refreshed the page several times because the filtering was running for a long time. But this is only a guess. Not quite sure what to make of it at the moment.

Do you have any way to track visitors on the site? Possibly IP addresses of visitors, pages visited, etc.? Matching those to the time of the queries might reveal some further information.

Andras

[Andras]

Hallo Uwe,

Sorry for the long silence, I was out until today. Not sure why there was no response from the team, this is unusual. I will flag it so we pay more attention to this in the future.

Checkboxes and the autocomplete field work very similarly from a technical point of view.

I will check what you shared today and will get back to you. Thanks for your patience!

Cheers,
Andras

[Andras]

Hello Brandon,

I’m sorry for the long break, I was out of office until today.

Thanks for getting back to me on that with the info from the developers.

I will need to pull someone in to check this, please hang in there. We’ll be in touch.

Thanks for your continued patience!

Cheers,
Andras

 

[Andras]

Hey Lauren,

Stoked to hear that solved it for you!

Since the issue is resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

 

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