Urgent – Production issue – Long running query

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Urgent – Production issue – Long running query

Viewing 9 posts - 46 through 54 (of 54 total)
1 2 3 4
  • Author
    Posts
  • August 3, 2017 at 11:50 am #1330304
    Uwe Matern
    Participant

    Good evening from Germany,

    I reported the last issue on July 26th – But unfortunately there was not feedback at all 🙁

    I would expect, even if Andras is not available a reply to my post – it’s still is a severe issue with is not resolved yet.

    Best Regards
    Uwe

    August 7, 2017 at 12:12 pm #1331757
    Andras
    Keymaster

    Hallo Uwe,

    Sorry for the long silence, I was out until today. Not sure why there was no response from the team, this is unusual. I will flag it so we pay more attention to this in the future.

    Checkboxes and the autocomplete field work very similarly from a technical point of view.

    I will check what you shared today and will get back to you. Thanks for your patience!

    Cheers,
    Andras

    August 7, 2017 at 2:05 pm #1331810
    Andras
    Keymaster

    I checked the pdfs that you shared. Yes, it looks like the same query all the time. Might be that a user visited the site, set up filters and after setting up the filters he refreshed the page several times because the filtering was running for a long time. But this is only a guess. Not quite sure what to make of it at the moment.

    Do you have any way to track visitors on the site? Possibly IP addresses of visitors, pages visited, etc.? Matching those to the time of the queries might reveal some further information.

    Andras

    August 8, 2017 at 12:45 am #1331970
    Uwe Matern
    Participant

    This reply is private.

    August 8, 2017 at 5:52 am #1332050
    Andras
    Keymaster

    This reply is private.

    August 8, 2017 at 6:09 am #1332064
    Uwe Matern
    Participant

    This reply is private.

    August 8, 2017 at 6:43 am #1332082
    Andras
    Keymaster

    This reply is private.

    October 4, 2017 at 7:38 pm #1359308
    Victor
    Member

    Hi Uwe!

    Just wanted to share with you that a new maintenance release (for the Week of 2 October 2017) is out, including a tweak in Filter Bar that improves performance by swapping out LEFT JOINs for INNER JOINs in SQL queries.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-2-october-2017/

    In addition to this improvement, we are also planning to support setting a limit on the number of filters that can be applied concurrently.

    For the moment, we’d appreciate if you could update the plugins and let us know how this tweak works for your site.

    Best,
    Victor

    October 26, 2017 at 9:35 am #1369376
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 9 posts - 46 through 54 (of 54 total)
1 2 3 4
  • The topic ‘Urgent – Production issue – Long running query’ is closed to new replies.