[Andras]

🙂 You’re welcome, happy to hear it did!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hi Frederick,

Thanks for reaching out to us and considering our plugins!

Out of the box it is not possible, but we do have a snippet (maybe even a free extension plugin) that can help you achieve that.

Let me know if you have any further questions.

Cheers,
Andras

[Andras]

Hi pcurik,

Thanks for reaching out!

Sorry to be the bearer of bad news: Event Tickets and Event Tickets Plus do not have official WPML support yet and at the moment we don’t know of any way / solution to share tickets between languages.

Making ET / ET+ compatible with WPML is on our long term roadmap, however there is only a low chance for it to happen in 2018.

Cheers,
Andras

[Andras]

Hi Emma,

Thanks for reaching out!

If I see correctly you are using the Divi theme. We have a free extension that fixes a glitch when TEC is used with Divi plus addresses some formatting options as well. I recommend you do get that extension, install and activate it, and let me know if that fixes the formatting issue.

If it doesn’t fix the formatting issue, then let me know and send me a direct url to the page where it is visible. I might be able to provide you with a snippet and later on improve on the extension as well.

On your one the side bar is going underneath my header

Not sure why this is happening… Curious. I haven’t seen this before.

Anyhow, you should be able to tap into this filter:

apply_filters( 'tribe_get_events_link', $plugin->getLink( 'home' ), $context );

You will need something like this in your child theme’s functions.php file:

[code language=”php”]
add_filter( ‘tribe_get_events_link’, ‘my_custom_all_events_link’ );
function my_custom_all_events_link( $url ) {
return ‘http://domain.com/my-events-url/’;
}
[/code]

Note, I haven’t tested this, but should get you started.

Let me know if you need further assistance with this.

Cheers,
Andras

[Andras]

Hi jhonrath,

Thanks for reaching out!

At the moment the functionality you are looking for – each organizer entering their PayPal account – is not available. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

perhaps the Multi-Site license of Events Tickets Plus might be better suited for my Use Case

I’m not sure I have enough information to be able to tell you with 100% sureness it is.

You can certainly set up a multisite with the calendar and Event Tickets Plus, and set up every site with a different PayPal address.

That also means you will have a separate calendar per organizer.

I hope this helps. Let me know if you have further questions.

Cheers,
Andras

[Andras]

Hey merkmonsters,

Thanks for reaching out!

Sorry to hear about your issue with the add to cart button. I’d be happy to help you!

Could you please share your system information with me in a private reply?

Also can you share me some urls to the event where this problem can be seen?

It also might be worth checking how those events, the tickets and the ticket sale dates are set up. The ticket sale dates you can find if you open the event for editing, then the ticket, and there you should see an ‘Advanced’ tab. Once you open that section you should see start and end sale date fields. Check how those are set.

Cheers,
Andras

[Andras]

Hi ncbaroqueorchestra,

Thanks for reaching out!

I’m happy to hear there was an easy solution to your issue.

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

[Andras]

Hi Grace,

Thanks for getting in touch with us!

Yes, Events Calendar PRO support that shortcode and it will show the type of calendar that you define in the shortcode.

Please note that only one shortcode can be used on one page. At the moment the use of multiple shortcodes on the same page is not supported.

if we buy a single user license, can we use it on a test/development site first before it goes to the live site

Yes, you absolutely can. These two articles will give you more details on this:

• https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
• https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know if you have further questions.

Cheers,
Andras

[Andras]

Hi Carly,

Thanks for reaching out!

I checked your licenses. Your old one has expired in April already. Also there is no difference between renewing a license or buying a new one.

You will enjoy the same benefits with the new license for the same cost. You only need to change the license key on your website to receive automatic updates for the plugin.

You can find your new license key in your account under License Keys.

You will need to enter it in your WordPress dashboard under Events > Settings > Licenses tab

Let me know if you have any further questions.

Cheers,
Andras

[Andras]

Hi zwalker,

Thanks for reaching out!

Sorry to hear about you having issues with our plugin. I’d be happy to help you out!

Can you point me to a URL where this is visible on your site?

Also, please share your system information with me in a private reply.

Thanks and cheers,
Andras

[Andras]

Hi Ian,

If you want to hid that link from all single event pages, even the future ones (you are on a page for Oct. 12, and you want to hide the link to Oct. 11), you can do that via CSS.

Otherwise it should possible with a customization through a template override, just like you mentioned.

The best is to have that file in the child theme’s folder, like you have it:

/wp-content/themes/themify-ultra-child/tribe-events/list/single-event.php

If you put it in the main / parent theme folder, then it will likely get lost with a theme update.

For the customization, you actually might be able to tap into this filter:

apply_filters( 'tribe_get_prev_event_link', tribe( 'tec.adjacent-events' )->get_prev_event_link( $anchor ), $event_id );

and check if it’s a past event. If it is, then return an empty string.

Does this help?

A.

[Andras]

I just did a quick check.

Bulk Delete and WP Bulk Delete seem to be pretty good. I think those can help you with this.

Mass delete is restricted to posts and pages, so don’t bother with that.

A.

[Andras]

Hey Rob,

When uninstalling, data will be left in the database.

it’s a shame that it will take a developer to remove them rather it being an admin job

I understand your disappointment.

While our plugin does not do that yet, you could give a try to Bulk Delete or other similar plugins that will let you delete content based on different criteria.

• https://wordpress.org/plugins/bulk-delete/
• https://wordpress.org/plugins/wp-bulk-delete/
• https://wordpress.org/plugins/wp-mass-delete/

Hope this helps.

Cheers,
Andras

[Andras]

Claudio, thanks for chiming in. Are you having the same issue?

Ágota, are you getting similar error messages? I registered on your website, but it still doesn’t allow me to add a community event. I wanted to test it.
Is there anything else needed?

Thanks!
A.

[Andras]

This reply is private.

[Author]

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