[Andras]

Hey Nick,

Thanks for all the questions!

Sorry for all of the posts, but i am just trying to make this work.

No worries about the number of questions. If you have more, let them come.

Is it safe to share that on here private?

Yes. Private replies are only visible to the topic owner (you) and our support staff.

I lose all my RSVP and buy now and seats remaining info  […] on mobile.

Those fields are hidden on small screens. If you would like to make them visible, then add the below css to your theme’s (child theme’s) style.css file:

.tribe-events-list .tribe-events-event-cost {
display: inline-block;
}

it just does not look nice on mobile

Not sure how much this has to do with the theme you are using. Anyway, our templating system is flexible enough that you can create template overrides (see our Themer’s Guide for that) or you can adjust the looks by screen size using css media queries.,

How do did they make theirs so nice and mobile friendly?

It’s either their theme or a customization / template override.

And I found this that seems to make the template mobile friendly and look nice but not sure it works with the Filter Bar: https://wordpress.org/plugins/template-events-calendar/

That Template Events Calendar plugin looks like a great find! Thanks for sharing it, I did not know about it before. It’s not our plugins, I will need to test that.

That being said, I don’t know if it works with Filter Bar but if it uses our templating system to create the new templates, then Filter Bar should work just fine.

You will need to give it a ride and if it doesn’t work out then you can always get a full refund on Filter Bar within 30 days of purchase. (Oh, I see you already purchased. Hope it works out. Let me know.)

I just need this thing to look nice and have a search and filter. For how expensive this calendar is it shouldn’t be this difficult.

I understand your concern about this. We do invest a lot of time trying to make our plugins as flexible as possible when it comes to looks. There are tons of themes out there though with different level and quality of coding and it’s difficult to make everything look perfectly out of the box. Sometimes it’s on us, and if that’s reported we try to push a fix, and sometimes it’s on the theme developer, which is out of our reach.

Does that work with the Filter Bar?

Out of the box the Filter Bar doesn’t work on other than calendar pages. So if you are creating pages with a Page Builder, then it will be difficult to get it to work.

If I remember correctly there is a hacky way of making it work but that’s not really supported. I can try to look that up if you need it.

You can find Filter Bar documentation here. And if you need further help, let me know.

Andras

[Andras]

Hello again wineschool,

I’m really sorry to hear there are still issues.

Please note, that updating the plugins does not automatically adjust settings and stock / capacity settings to fix them. These need to be done manually.

Please make sure that the following settings are aligned:

• Shared capacity for the event (Edit event > tickets section > settings)
• Individual capacities for the tickets, if applicable (Edit event > tickets section > edit ticket > capacity settings)
• WooCommerce stock status of the tickets (Edit event > tickets section > edit ticket > open the ‘Advanced’ section > Edit ticket in WooCommerce > Product data section > Inventory tab > Enable stock management at product level > stock quantity and stock status)

Please check and let me know if these settings are all aligned and as a result the cart shouldn’t say it’s out of stock. (My hunch is the total capacity is used up.)

Let me know what you find.

Cheers,
Andras

[Andras]

a) so i understood you correctly EVENT aggregator don’t import past evens by id ?

You can import past Facebook events one-by-one based on their ID.

It is not possible at the moment to bulk import events by their ID.

b) with WP aggregator “personal” to how many pages i can subscribe to receive new events ? 100 ?

WP aggregator is not our product so I’m not sure what the limits are there. You would need to turn to the plugin developer for that.

With our Event Aggregator you can import from as many pages / urls as you want. With a personal license you can run 100 imports per day. That is if you are importing from a Facebook page / url that has 50 events, since it is one source, it counts as one import. You can find more details on this here.

c) i know that WP aggregator will not import all future events, how long time in advance it search for evens from pages ? 3 month ? 6 month ?

Not sure about WP aggregator.

Event Aggregator limits can be set up in the following manner:

• time limit: from 24 hours to 3 months in advance
• number limit: from 50 to 4000 events
• no limit (which is not recommended to avoid timeouts of large feeds)

d) can you test if you can import events from this page

I tested it and I can confirm that I could import that event in July 2018. (screenshot)

Cheers,
Andras

 

[Andras]

Hi,

Happy to hear that re-creating the import seems to have solved it.

the only missing events are the ones that are future iterations of recurring events. For example, [Spend a Day at State] has an event on Jan 19, but does not have events for Jan. 22, 26, 29, and some dates in Feb.

If this is your source https://cals.ncsu.edu/intranet/events/2018-01/, there aren’t any other events for “Spend a Day at the State”. I only see one event there for Jan 19.

Is this right?

Andras

[Andras]

Thanks for the URL! I checked it and it’s actually not a border, but a box shadow. Sneaky little thing. 🙂

You should be able to get rid of it like this:

.single-tribe_events .add-to-cart .tribe-button {
box-shadow: none;
}

Hope this will fix it for good. Let me know.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Nick,

I checked again and both Say What and the template overrides work.

Note, that in Say What the original string, text domain and text context need to exactly match whatever is in the code. It is case sensitive so “rsvp” is different vs “RSVP”. Also there cannot be any more or less characters.

As for the template overrides, please make sure that the override files are in the right folder. I did a screenshot here to help guide you. This is the starting location of the overrides for The Events Calendar.

Usually at the top of each file for which you can create an override you will find instructions how you can do that, like this:

* Override this template in your own theme by creating a file at [your-theme]/tribe-events/single-event.php

If it needs to go in a sub-folder, it will say so.

that would be a huge disappointment if the search bar features do not work. I would be asking for a refund

I can understand your disappointment. It does work, though the google api is rather picky when it comes to addresses. It is on our roadmap to look into this part of the search, though at the moment I cannot say when we’ll get there.

This article might give you a bit of guidance on the search.

Using Location Search

We’d really hate to see you leave, however if you decide to choose that path you can ask for a refund on this page within 30 days of your purchase.

Cheers,
Andras

[Andras]

You can try this:

.single-tribe_events .add-to-cart .tribe-button {
border: unset;
}

or like this:

.single-tribe_events .add-to-cart .tribe-button {
border: none;
}

If they wouldn’t do anything then an ‘!important’ might be necessary, like this:

.single-tribe_events .add-to-cart .tribe-button {
border: unset !important;
}

Let me know if that does the trick.

A.

[Andras]

Not quite sure what that is happening. If you can leave it on the live site a bit I can take a look at it tomorrow (or later today) and let you know how to fix that with css.

Or if you have a staging / test site that’s even better.

A.

[Andras]

Hi,

Maybe a generic solution like this (untested) might do the trick.

Or some custom code like in this article, might also help you get started.

Search is run by this function:

public static function pre_get_posts( $query )

in this file:

wp-content\plugins\the-events-calendar\src\Tribe\Query.php

The keyword search is specifically handled in lines 217-220:

 // if a user provides a search term we want to use that in the search params
if ( ! empty( $_REQUEST['tribe-bar-search'] ) ) {
$query->query_vars['s'] = $_REQUEST['tribe-bar-search'];
}

Then you will need to tap into ‘pre_get_posts’ so the search is done in custom fields as well.

Also this article on Customizing the Events Bar might be a good resource. Contains an example on how you can tap into ‘pre_get_posts’.

Let me know if this helps and if you have any further questions.

Cheers,
Andras

[Andras]

Hi and welcome back,

Not sure I fully understand now what you are trying to achieve, sorry. 🙂 Can you give me the full picture from zero?

Here are the answers to the best of my knowledge:

If you go to photo view, then it will show you the upcoming events. The number of events is determined by your setting under Events > Settings > General tab > Number of events to show per page.

You can determine the starting date with a URL like this: http://domain.com/events/photo/?tribe-bar-date=2017-12-04

If you want to create a custom query for the photo view, then this article will be a good starting point:

https://theeventscalendar.com/knowledgebase/custom-event-queries/

For the search bar is it possible to search by categories/venues/organisers instead of keywords?

That is not possible, at least not without major customization work.

Our Filter Bar add-on can do that however. Check it out.

Cheers,
Andras

[Andras]

Hi Carol,

Happy to hear that solved it for now.

I checked the status of the bugticket related to this issue. The fix will not be released with the coming maintenance release (this week). Since it’s on high priority it has a high chance to make it into the next one. If all goes according to plan that will be still before Christmas.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have email notifications checked, then you will receive a notification.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello,

Happy to hear that worked.

I checked this page of yours, but didn’t see any red outline. Can you share a URL where the issue is visible?

Thanks!
Andras

[Andras]

Hi Nick,

I checked your child theme and changing RSVP with Say What still works as expected. Please deactivate all non-calendar plugins and switch to a default theme like twentyseventeen and check whether it works then. (Make sure that you have the ‘context’ field filled out for RSVP, like I shared in the screenshot.)

The location search is driven by the google maps api and unfortunately it has its limitations and glitches. If you leave the keyword empty and you put “Minnesota” in the near field you will still get no results. 🙁 I’ll check if there is anything on our end that we can do.

The snippet for removing the category is an old one for an earlier version. My hunch is that’s why it does not work. I will check this as well if someone has a solution. Also you might want to try this plugin if it helps.

Cheers,
Andras

[Author]

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