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Hi chalknboard2,
Thanks for using our plugins and welcome to the forums!
I’m sorry you are having issues with the order status. We have had similar reports with WooCommerce and the PayPal gateway. This is very likely an issue with one of those plugins and not ours.
To determine this please go through the testing in this article:
https://theeventscalendar.com/knowledgebase/ticket-stock-doesnt-decrease/
Although the article is about the stock not decreasing the exact same test can be used to check for order completion.
Please go through it and let me know what you find. I’ll be waiting.
Cheers,
AndrasHi dubaicentral,
Thanks for using our plugins and welcome to the forums!
I’m sorry to hear that you are experiencing issues with importing.
Does the import run and import some events while it leaves out some? Or it runs but gives an error without importing anything? Or doesn’t even run at all?
As a first step, please make sure to update The Events Calendar plugin to the latest version and then check if you are still experiencing the issue.
Also check the following settings:
- Event Aggregator System Status under Events > Help page. All indicators should be green.
- The setting under Events > Settings > Imports tab > Global Import Settings section > Import limit type and make sure that the events that are not being imported do fall within the limits set there.
If the issue is still there, then please share with me:
- the url to the feed that you are trying to import
- one or two sample events that are not being imported with that url
Thanks and cheers,
AndrasHello David,
Thanks for getting in touch and I’m sorry about this issue.
Also thanks for checking the “share information” box. Somehow the full system information didn’t come through. Could you please copy the full system information on the Events > Help page (screenshot) and paste it in a private reply here? That would be much appreciated.
If I understand correctly, then you have
- The Events Calendar
- Event Tickets
- Event Tickets Plus
- WooCommerce
installed and activated, and when you create an event you can add an RSVP but you cannot add a ticket / the “+ new ticket” button is missing. (screenshot) Is that about right?
To get started, please make sure that you have all the latest versions of the above plugins.
It would be also great if you could go through our conflict testing guide and see if that uncovers anything.
Looking forward to helping you with this.
Cheers,
AndrasThe solution to the problem can be found in this thread:
Calendar grid view alignment one pixel off: Part 2 the answer
A.
Hi Sally,
Thanks for reaching out!
Good job on the customization!
To get the categories in a clickable way you only need to insert the following line into the single-event.php file:
<?php echo tribe_get_event_categories() ?>This will give you a bullet point list of all the categories.
If you would like to change that, then you will need to format the string that is returned.
This is approx what is being returned:
<div class="tribe-events-list-photo-description tribe-events-content">
<div>Event Category:</div>
<ul class="tribe-event-categories">
<li><a href="http://domain.com/events/category/import/" rel="tag">category name</a></li>
</ul>
</div>To only return the primary category is a bit tricky, because it’s difficult to define what the primary category is.
Hope this helps you get started. Let me know if I can guide you further.
Cheers,
AndrasHello Amanda,
Thanks for reaching out to us! Sorry about this import issue you are having. Let’s try to get to the bottom of it.
On some occasions it takes a bit of time for the importer to realize that there is a new event. If you are running an import every 15 minutes, then a new event might not make it into the next 1-2 imports.
Do you know how long you waited while the new event still wasn’t imported?
Cheers,
AndrasHi Jerry,
Thanks for posting in our forums.
Here are 2 articles that might help you get started:
- https://theeventscalendar.com/knowledgebase/using-tribe_get_events/
- https://theeventscalendar.com/knowledgebase/custom-event-queries/
Hope this helps. Let me know if you have any further questions.
Cheers,
AndrasHello sfbirthcenter,
Thanks for reaching out to us!
I’m happy to hear it seems to be working now.
Let me know if you need any further assistance with this.
Cheers,
AndrasHi Matthew,
Thanks for the extra info.
So far I have discovered a glitch that the wrong timezone is shown if you create a summer event in the winter. That also affects recurring events. This happens when you have the TEC timezone setting as “sitewide”.
Also what I found out is that if you use “local” timezone setting, then the proper timezone will be shown.
This could be a cause of the bug. I have created a ticket and we will take a look at it. I’m pushing this as much as I can so we can eliminate this issue before the DST change in March.
Cheers,
AndrasHi Cos,
Happy to hear that helped.
It shouldn’t break other layouts, as the “.single-tribe_events” class reference refers to the single events page, so should influence only that.
Will post a message here for you when this will be fixed.
Cheers,
AndrasLooks awesome Daniel! Thanks for sharing!
Happy I could help you to make this work.
Is there anything else I can help you with or can we close this as resolved?
Andras
Hey Marco,
I’m sorry about your troubles with this import.
I ran some quick tests but will need more time to nail down if there is an issue or not.
For sure if the timezone was defined for all events, then they would be imported properly.
You would either need to define the timezone at the beginning of the file like this:
X-WR-TIMEZONE:America/New_Yorkor define the dates / times of the events like this:
DTSTART;TZID=America/New_York:20170905T190000Meanwhile though I can share with you the below snippet, which could help your problem. I haven’t tested it with your source URL but had a user who used this successfully.
https://gist.github.com/andrasguseo/c895e4a7755055c18148b5bbd482c1dd
Please check and let me know if it helps.
Cheers,
Andras
