[Sky]

Cyril,

Sorry for the long delay in responding.

If you go to Events > Settings > General > Map Settings, there may be a setting called “Fix geolocation data.” Try clicking the “Fix Venues Data” button and see if that helps.

Thanks,
Sky

[Sky]

Kat,

Glad you got it sorted!

Take care,
Sky

[Sky]

Michal,

Awesome! Glad I could help.

Sky

[Sky]

Stefan,

Thanks for sharing your solution! Unfortunately, there is not a single resource for shortcodes for all of our plugins. This is a great suggestion though, and I will make a note of it and see if we can get something like that together.

You can see all the Events Calendar Pro shortcodes here.

Take care,
Sky

[Sky]

Hi Peter!

We are limited in the amount of support we can provide for customizations, but I will try to get you pointed in the right direction.

Instead of using javascript to go “back” you could add a button just on events of the “masterclass” category pointed at that URL. You would need to change the element from a button to an anchor with class of “button”, and point the link at https://www.theoldrectorygardens.co.uk/masterclasses/

How are you adding the current button to the template?

You could create a custom single-event template, and use a conditional to check if the current category is “masterclass” and if so, output the button. Or you could insert the markup in each post to get a better placement within the content. You can read more about creating custom templates in our Themer’s Guide.

Please let me know if this helped or if you have any other questions.

Thanks,
Sky

[Sky]

Hi Dan,

Thanks for reaching out to us. I will try to help you figure out the problem.

I am unable to reproduce this in my local environment, but downloading your site’s export file, I do see that it is missing the events on the last day of march. I am however able to download the individual ics files for those events and import them into my calendar.

Could you first try checking for theme or plugin conflicts as is described here? After switching to the Twenty Seventeen theme and disabling all non Events Calendar plugins, try exporting the events again and see if the events from march 31st export.

If that doesn’t help, can you enable wp_debug and wp_debug_log as per these instructions and try to generate an error log? It should create a file named “debug.log” in your wp-content directory. Once enabled, navigate to March on the monthly calendar view and export the calendar. Then copy or upload the contents of the debug.log file here.

Thanks,
Sky

[Sky]

Hi Franco,

The dev team has been focusing on accessibility with all new code and features, but things are not 100% compliant as is. This is more of a long term goal than something we could provide a timeframe for.

Thanks for checking back with us. Please let us know if you have any other questions.

Sky

[Sky]

Hi Chris!

We are limited in the amount of support we can provide for issues caused by third party plugins, but I will try to help.

What is the name of the plugin you are using to edit the field? Which field are you editing? If you manually make the edit without the plugin, does the filterbar behave as expected?

Thanks,
Sky

[Sky]

Hi Shari,

I have tried it out on your site, and I am seeing a difference between what shows using the “near” field in the search bar and the “City” filter in the filter bar, as you described. The “Tags” filter will depend on if the specific tag is checked on each event.

Can you check a few things for me?

• Do you have a valid Google Maps API key installed?
• On one or more of the events that are not showing up using “Near,” navigate to the event’s venue settings and try checking “use latitude and longitude” and saving. Does this change whether the event shows up?

Let me know about these two things.

Thanks,
Sky

[Sky]

Sherry,

I’m glad to hear you were able to find a solution to your styling issues!

Could you please create a new post for the importing issue? It helps us track the amount of time spent on different problems. Thank you so much!

Sky

[Sky]

Cameron,

Great! Thanks for the additional information.

Let us know if you have any other questions or issues.

Sky

[Sky]

Justine,

In that case, you can use the same conditionals I posted above to determine which classes to add to the markup.

...

Thanks,
Sky

[Sky]

Cameron,

Yes, I noticed that last night after replying to you. I looked more in depth into how all that behaves, and those top prev/next links are actually hidden by default. You usually have to add custom CSS to get them to show at all, as there is no setting to show them.

Did you do something custom to enable to “previous” link, or did it just show up there after an update?

In any case, here is a CSS snippet that will show the top navigation links in all the views:


.tribe-events-map #tribe-events-header li a,
#tribe-events-header .tribe-events-sub-nav li,
#tribe-events-header .tribe-events-sub-nav .tribe-events-nav-next a {
display: block !important;
}


A bug report has been created to figure out why this is happening. You should be notified here when a fix is pushed out in an upcoming release.

Thanks,
Sky

[Sky]

Justine,

You can copy page.php into your child theme folder, rename from page.php to your-template-name.php, and add the following at the top of the file, replacing the template name with your custom template name:





Make your edits to this file.

Then, navigate to the Events > Display > “Events template setting” and choose this custom template from the dropdown.

Let me know if that helps.

Thanks,
Sky

[Sky]

Mark,

Thanks for that additional information. I am unable to reproduce this in my local development environment. Can you please run through our testing for conflicts guide to see if there is an issue with your theme or one of your other plugins.

Thanks,
Sky

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