[Sky]

Hi Cameron,

As far as your first question regarding the map view: There is some CSS hiding that for some reason. I’m not sure if this is related to a setting or what. For a temporary fix, you can add the following CSS.


#tribe-events #tribe-events-header .tribe-events-sub-nav .tribe-events-nav-next a {
display: inline-block;
}


I will look into why this is happening and get back to you.

As to your second question about the calendar selector. Yes, that is the default behavior for those views. The month view behaves as you describe. If you’d like, you can suggest ideas at https://tribe.uservoice.com/forums/195723-feature-ideas and if enough people vote for it, it may wind up being added to the plugin.

I will take a look into the hidden navigation issue and let you know what I find out.

Thanks,
Sky

[Sky]

Hi Jacob!

The Events Calendar Pro plugin works in conjunction with the Events Calendar, so you will need to have them both activated to use the Pro features.

Thanks, and let us know if you have any other questions.
Sky

[Sky]

Hi Ginette!

You shouldn’t have to delete the transients very often if at all. Certainly not every time you edit your events. Looking at your past post on this, I’m not sure what led to that being the first answer.

I see that you are using a caching plugin. This is the first thing I would look into. Are you clearing your cache via the plugin settings after making your edits? Or maybe the way your caching plugin is configured is causing the issue?

The second thing I would try is to clear your browser cache before viewing the page. You can try first a “force refresh”

Windows: ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5

If that doesn’t work, try clearing your browser cache from the browser settings. See http://www.refreshyourcache.com/ for instructions for your OS and browser.

One way to check if it’s a browser caching issue is to open the site in an incognito window.

Please let me know if any of this helps.

Thanks,
Sky

[Sky]

Hi Mark,

Can you provide a screenshot of what you’re describing? I’m not exactly sure where these “Active Columns” or “Entries Table” are.

Thanks,
Sky

[Sky]

Hi Christian!

When upgrading a license, you’re essentially trading in your old license and starting a new year of your subscription on the business tier. You can read more about the upgrade process here: https://theeventscalendar.com/knowledgebase/upgrading-a-license/.

Let me know if that helps, or if you have any other questions.

Thanks,
Sky

[Sky]

Lubo,

Thanks for your patience on this. I was able to reproduce this on my own install, and believe this may be a bug in the plugin. I will file a bug ticket reporting the issue. When they have tracked down and fixed the issue, someone will report back in this thread. Unfortunately, I cannot say exactly when this will fixed and released.

I appreciate all the information that you were able to provide. Let us know if you have any other issues or questions in the meantime.

Thanks,
Sky

[Sky]

Marsha,

I was able to find the correct conditional function thanks to one of my awesome coworkers.

To check if a certain category is selected before outputting markup into the template, you can use the following function:

has_term( 'your-category-slug', 'tribe_events_cat')


As an example if you wanted to output a message only when viewing events with the category “my-event-category”, you could do something like this:


This is the best category in the world!

";
} else {
echo "

This category is ok I guess.

";
}
?>


Let me know if this helps!

Thanks,
Sky

[Sky]

Sherry,

What settings are you using to get what is shown in that view? I would not recommend going to such extremes to get the calendar to look right. Unfortunately, not all theme developers keep extendability and plugins in mind. The Events Calendar styles usually work quite well with default theme styles. If there is indeed that many issues, it would be easier to find another theme that is not so heavy handed in it’s styling. FWIW, the only issue I saw was with the table styles, and overriding those shouldn’t be that big of a deal.

Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi Marsha!

I would be happy to help you figure this out.

To add content such as a button to a particular view, you need to copy the original template from the plugin into your theme or child theme where you can modify it. See our Themer’s Guide for more information.

As far as targeting specific categories: There are not separate templates for categories, so you would need to add some conditional statements around your custom content within the template view you want to edit. For example, to add the button within the list view, you would copy and modify /list/content.php. However, I am unsure which conditionals will allow you to target a specific category. I have asked some of the more knowledgeable members of our support team about this, and I will follow up tomorrow after I’ve heard back.

Thank you for your patience.
Sky

[Sky]

Hi Joe!

I’m not sure I understand your issue. I see the events in the first image are showing up on the monthly view of the calendar in the second image. Can you explain in more detail what you mean by “Newly added events above didn’t show up in Events Calendar?”

Thanks,
Sky

[Sky]

Hi Stefan,

Unfortunately, there is no option to show this information on the front end. Logged in users can access the list of RSVPs/tickets from the admin area as is described in this article: https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/. It may be possible to provide such a view on the frontend with custom development, but this is beyond the scope of support I can provide here. You can check out our Themer’s Guide for more information on customizing Events Calendar views. The only thing I could think to suggest is maybe adding a link within the list of events at events/community/list to the RSVP list on the backend?

Please let me know if this helps or if you have any other questions.

Thanks,
Sky

[Sky]

Curtis,

Since I am unable to reproduce the issue using the same CSV file and import settings, it is likely that there is a theme or plugin conflict somewhere. Can you please switch to the Twenty Seventeen theme and disable all non Events Calendar plugins and see if you are able to get a different result? See our testing for conflicts guide for detailed instructions.

If that does not make a difference, could you then generate an error log while still in this configuration? To do this, you will need to enable wp_debug and wp_debug_log as is described here: https://codex.wordpress.org/Debugging_in_WordPress Once enabled, go through the import process again. Once complete, there should be a file named “debug.log” in your wp-content folder. Please share the contents of that file here.

Thanks,
Sky

[Sky]

Hi Brad,

The way the photo view works is a little strange. Each row of events is sorted by date by which event is highest in the row, instead of left to right. This has created confusion with users in the past.

If you’d like to arrange in an equal height grid, check out this resource here: https://theeventscalendar.com/knowledgebase/change-photo-view-to-equal-height-grid/

Let me know if that helps, or if you have any other questions.

Thanks,
Sky

[Sky]

Michal,

Unfortunately, the word “for” is hard coded in there. However, we can customize the output using a PHP snippet.

Here is the snippet I created for you: https://gist.github.com/skyshab/52bfd22ef4bdb20bf08e2a658bc953b9. This will allow you to edit the title on the Month view. You can replace “for” with whatever you’d like on line 11.

This could be added either to a custom plugin or else to your theme’s functions.php file.

Let me know if this helps.

Thanks,
Sky

[Sky]

Sherry,

Unfortunately, the order the stylesheets are loaded is not likely to make much difference in this case. In the CSS I provided above, I had to use IDs to override the specificity.

You may need to track down all of the CSS issues with your theme and add a higher specificity selector or selectors in front of the Event styles.

Out of curiosity, you did try using the “Tribe Events Styles” setting for the Events styles? Did that not help at all?

Thanks,
Sky

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