[Sky]

Hi again,

The image is loading a smaller image, but the CSS is stretching it to fill the space. You would need to also create some CSS to set the max-width of the image. I played around with this a bit to see if there was an easy solution, but the featured template is really designed around a different content order, etc.

You will have better luck replacing the featured template with the regular list template. I tried this, but there is still some CSS customization that would need to happen.

Unfortunately, this level of customization is beyond the scope of what I can help with here in the support forums.

But I would suggest starting with copying single-event.php and saving it as [your-theme]/tribe-events/list/single-featured.php. Then float the image left with a right and bottom margin, and set a width on it.


.tribe-event-featured .tribe-events-event-image {
float: left;
margin: 0 3% 0 0;
width: 30%;
}


Hope that helps!

Thanks,
Sky

[Sky]

Mark,

Yes, you are correct, this setting only applies to maps on the single events. There are no settings for the Events Map zoom level.

In order to modify the default behavior, you would need to add some additional javascript to the page. Unfortunately, this type of customization is beyond the scope of the support that I can provide here.

You can read more about interacting with the zoom level in Google’s maps api here.

I’m sorry I can’t provide any more information than this. Please let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi there,

Check out the photo view example: https://wpshindig.com/events/photo/ This is very close to your screenshot.

You can start with the photo view template, and make any modifications you’d like, such as adding the button, etc.

Could you explain what you mean by “did not work?” What steps did you take? What result were you expecting? What result did you get? Please provide a screenshot.

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear you’re having issues with the Events widget. I will try to help you get this sorted.

I think I see where the confusion is coming in. The screenshots you’ve provided show the “this week events” widget, and not the “list” widget. This date display is not affected by the date format settings.

The date format in this case is hard-coded into the widget template. You will need to create a custom template in order to change this.

Copy the file from events-calendar-pro/src/views/pro/widgets/this-week/loop-grid-day.php to [your-theme]/tribe-events/pro/widgets/this-week/loop-grid-day.php. Then you can modify the output at lines 19 and 20.

Here is an example on how to grab and format the date in the template:

<span>
<?php echo date( 'D jS', strtotime( $day['date'] ) ); ?>
</span>


So, you could just replace ‘D jS’ with whatever format you want in that example.

For more information on customizing the events templates, please see our Themer’s Guide.

Hope this helps! Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the CSV imports. I will try to help figure out the problem.

Could you share the CSV with me that you are importing? You can post it here in a private reply. This may provide some information that helps me understand why this would occur.

Thanks,
Sky

[Sky]

Hello there,

I’m sorry to hear that you’re having issues the next month links. I will try to help you figure out the problem.

Looking in the console, I see that there is an “ajax” error when trying to navigate to the next month, or next page of results in any view. Ajax errors are usually caused by a conflict with another javascript file. This error does not occur for me when using the default theme.

Is it possible that I could verify this behavior with the Twenty Seventeen theme enabled and only the Events Calendar plugin activated?

If this is a live site and you don’t have a staging site, you can install the WP Staging plugin and create a quick clone to test with. If you could also create a user account for me in this test install and share the credentials here in a private reply, I can take a look at your settings.

Thanks,
Sky

[Sky]

Hi Felix,

If you are an admin, you should not need the custom datepicker start date extension.

Just a tip: when selecting the year from the dropdown, it will show 10 years ahead and 10 years behind. You can select the oldest date from the dropdown, and clicking it again will show an additional 10 years behind. If you’re going more than 20 or so years in the past, it might be easier to just type the year into the date field manually.

Let me know if this helps!

Thanks,
Sky

[Sky]

Mark,

I’m doing my best to help you here. But you need to work with me on this. If you provide me with a screenshot of the settings I requested, I will be able to tell if the problem is with the settings or if we need to look somewhere else for the problem.

If you’d like more assistance with this, please provide me with a screenshot of your settings for Events > Settings > General > Map Settings for “Google Maps default zoom level”

Also, can you tell me if you altered the source code of the plugin? If so, I would recommend re-downloading a fresh copy to make sure you are working with the original code.

Thanks,
Sky

[Sky]

Hello again,

If you have a current license for one of our premium plugins, can you please log in to the support forum with the account that is associated with that license?

Thanks for understanding,

Sky

[Sky]

Hello again,

If you have a current license for one of our premium plugins, can you please log in to the support forum with the account that is associated with that license?

Thanks for understanding,

Sky

[Sky]

Hello again,

If you have a current license for one of our premium plugins, can you please log in to the support forum with the account that is associated with that license?

Thanks for understanding,

Sky

[Sky]

Hi there!

For premium support, can you log in with the account that is connected to your license? I’m not seeing any active licenses connected to this account.

Thanks for understanding.

Sky

[Sky]

Hi there!

One of the “features” of “featured” events is that it shows the image full size. If you’d like to change this behavior, you can create a custom template for the featured events in list view.

To do that, you would copy the file from the-events-calendar/src/views/list/single-featured.php into [your-theme]/tribe-events/list/single-featured.php.

You can read more about customizing events templates in our Themer’s Guide.

To get you pointed in the right direction, you can change the image size by editing line 25 to


echo tribe_event_featured_image( null, 'medium' );


You still may need to add some CSS or change the order of the markup to get exactly what you want. You can look at the file for the default view to see how that is done there, at the-events-calendar/src/views/list/single-event.php.

Hope that helps! Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Mark,

Ah, now I understand what you are describing. Thanks for the additional information.

Can you please provide me with a screenshot of your settings for Events > Settings > General > Map Settings for “Google Maps default zoom level”?

Thanks,
Sky

[Sky]

Len,

I’m sorry to hear that. I understand this must be frustrating for you.

If you are interested in a refund, you can fill out the refund form https://theeventscalendar.com/knowledgebase/refund-policy/.

We really would like to work with you on this, if possible. Would you be interested in a license for the remaining time for one of our other plugins instead of a refund?

Let us know!

Thanks,
Sky

[Author]

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