Forum Replies Created
-
Posts
-
Hi again, Site. Following up on this: it appears the issue has been resolved on your site, no? When I click from the home page into the Events calendar, the white background remains in place. Clicking around the various pages of the calendar maintain this background. And clicking away to a separate, non-events related page…the background remains. I wasn’t able to get it to change at all in viewing your site.
Is there a step we’re missing, or have you resolved this?
Hey again Tony. Just wanted to follow-up here to see if Paul’s answer made sense, or if you need anything else from us? Please let me know if so or if we’re in a position where we can now close this thread out. Cheers.
Hey Frank. Just wanted to follow-up on this; any thoughts per Daniel’s note, above? What else can we do to help you out here?
Hey Site. No problem; thanks for the follow-up. I’ve got the dev taking a look here – if you could confirm the theme being used as well (and ideally send a copy of that over to pro /a/ tri.be for testing purposes) it’d help us reach a resolution on this issue in as timely a fashion as possible.
In our local testing, the plugin is working fine with a custom background, so it sounds like something else is at play here.
Hey Richard. Just wanted to follow-up on Daniel’s last post, to see if it made sense or if you had any other questions here? Please let me know if you need anything, or if we can close out the thread. Cheers!
Thanks for confirming as much, Torstein. Glad to hear you found a workaround on this – for our part we’re going to keep looking into it to see what we can figure out on the conflict side, and hopefully resolve that in one of our next releases so other folks’ don’t share the inconvenience you faced.
As always, please let us know if you need anything else in the future. Cheers!
Andy’s suggestion is the best route at this time, Bob. Though thanks for your feedback on this…it’s definitely worth discussing internally on our end if there’s an easier built in approach. Glad to hear you got it sorted in a capacity that works for you in the interim.
Awesome to hear that did it! Thanks for confirming, Shaun. Sounds like you’re all set here but please do reach out if we can assist in the future. Cheers.
Fantastic to hear it, Jeremiah. Glad to hear this got you sorted. Please do reach out if we can do anything else down the road.
Hey Matt: this is another one I’m not sure (as I’m not a dev myself), but can get someone more tech-savvy than I to take a look at. Stay tuned and thanks for your patience so far.
Alright, Matt. No problem – let me get Casey from our dev team to try and point you in the right direction on this.
No problem for the delay, Sandro. I can understand the concern there and why the outlined approach wouldn’t work. We should be able to have this fixed in the 2.0.9 build that is out sometime in early September…so know that relief isn’t too far out.
Sorry I couldn’t offer up more in the short-term. Let me know if you have any other questions down the road and thanks again for your support.
Glad to be of service, Rick – thanks for the words, too. If you want to check in as to the status of this feature anytime between now and the new release please do let me know, either here or via email (pro a/ tri.be). Cheers!
