Rob

Forum Replies Created

Viewing 15 posts - 2,641 through 2,655 (of 4,107 total)
  • Author
    Posts
  • in reply to: Updating Button keeps spinning… not new publishing either #14909
    Rob
    Member

    Hi all. Since this thread is getting pretty massive, and since it seems the solution Joey reiterated above is almost certainly the fix, I’m going to close it out. If you have other issues related to this after attempting the suggestions here (and above all making sure you’re on 2.0.3 for both plugins) please create a new thread and share a link to this one as a frame of reference.

    Most appreciated!

    in reply to: 'Filters & Columns' messed up #14903
    Rob
    Member

    Hey David. You’re going to want to get the updated APM code (as per this comment: https://theeventscalendar.com/support/forums/topic/filters-columns-messed-up/#post-13356) for this to be fixed.

    in reply to: Events Calendar Pro > Display Time Zone #14901
    Rob
    Member

    Hi Reggie. Have you played around with the time zone settings for your site, using WordPress’ reference (http://codex.wordpress.org/Formatting_Date_and_Time) as a guide? If I understand the issue correctly, changing the settings for your overall site by adding the “T” for the timezone should change this as you want it to. Let me know if not.

    in reply to: Where are the Directions? #14899
    Rob
    Member

    Hi Christina. The base documentation related to both plugins is contained in The Events Calendar (free)’s readme.txt file. If you were looking for more in depth template tag information, etc, you may want to check out https://theeventscalendar.com/support/documentation.

    That help? Let me know if not or if I’ve misinterpreted the request.

    Rob
    Member

    Thank YOU. If you need anything else or have other suggestions down the road, just holler.

    in reply to: Events Calendar PRO – WP Running Slow Since Installation #14897
    Rob
    Member

    Hi Andrea. Sorry to hear you’re having issues; this is the first I’ve heard of this but we’ll do what we can to assist. First, the obvious question: have you checked whether the deactivation of another plugin (or your theme if needed) helps with this? It could be that Events PRO in conjunction with something else causes the site to move slow and it’d be good to know what that conflict is caused by if so. Would be good to know. Also: you’re on the latest version of WP, right?

    We’ve also had issues specifically with the AJAX navigation between months in grid view taking a long time when there are many events per page, and are fixing that for 2.1, but this sounds like a much deeper issue. Correct me if I’m wrong there. Let me know; since the Events Calendar contains the bulk of the code here and PRO just adds a few extra features, I’d think if one was to have a speed impact it’d be free rather than PRO. But we can keep looking into this for you, and my apologies for the inconvenience in the interim.

    Rob
    Member

    Hey Tracy. Interesting; glad to hear you found a workaround, but that certainly is a bizarre behavior. Being on a multi-site install shouldn’t have any impact. You’re running 2.0.3 for both releases, right?

    Could it be that some of the custom code is causing this? I do have some newer code (a “beta” somewhere between 2.0.3 and 2.1) that I’ve been giving to some users, as it’s fixed a few bugs that were in 2.0.3. My best suggestion beyond what I’ve noted above would be to give that a shot. Interested? Shoot me a note (rob at tri.be) with a link to this thread as a frame of reference, and I’ll send it your way.

    in reply to: List view does not work when calendar widget is used. #14894
    Rob
    Member

    Hi Kris. I’m also unable to replicate this issue, but I’m going to have another member of the dev team take a look tomorrow to see if a fresh set of eyes may turn something up. We’ll request credentials as you referenced should we need them but it’s not necessary yet. My continued apologies for the inconvenience.

    in reply to: Cannot Update Event #14893
    Rob
    Member

    Hey David. Thanks for the heads up. For the first issue: if I’m understanding correctly, it sounds like the same problems happening over here (https://theeventscalendar.com/support/forums/topic/updating-button-keeps-spinning-not-new-publishing-either). Do those symptoms sound similar? Let me know if not and I’ll take a look. Otherwise let’s keep the discussion of this going at that other thread so everything is in one place.

    The issue with the advanced post manager that you’ve shared in your screenshot…that also sounds like an issue we had once previously, which was resolved as referenced here: https://theeventscalendar.com/support/forums/topic/filters-columns-messed-up/. Let me know the outcomes after giving that a go and we can keep looking into it as needed.

    in reply to: Links messed up with italian language #14892
    Rob
    Member

    Sounds good, Marco. After giving the new code a go please respond here in the thread (rather than via email) so other users who have similar problems can benefit from our exchange. Thanks!

    in reply to: Blank Admin Dashboard after activation #14891
    Rob
    Member

    Hi Quentin. Sorry to hear that you’re having issues; sounds like something is definitely amiss. As this is obviously not the default behavior of the plugin my guess there is either a conflict with another plugin or your theme at play. Are you in a position where you can test deactivation of other plugins (and your theme, if necessary) to see if one of them is causing the issue?

    Also, can you confirm that you’re running The Events Calendar 2.0.3 and The Events Calendar PRO 2.0.3, and not a version other than those? Please also let us know what version of WP you’re on. We’ll do what we can to assist from there.

    in reply to: Limit Categories pulled in Events Query #14852
    Rob
    Member

    Thanks for confirming, John. What you’ve offered up here as to the second point also makes sense. I’ll have Jonah take a look at both when he hits the forums this morning.

    in reply to: "Calendar Of Events" title change #14851
    Rob
    Member

    Hi Peter. I emailed you back as well, with the code. Let’s see where that takes us.

    in reply to: Won't display single event posts #14850
    Rob
    Member

    Alright, thanks for confirming Herman. Let me see if our dev Jonah has any suggestions here when he takes a pass at the forums today. While I can’t guarantee we’ll be able to get it fully functional (since we can’t ensure 100% integration with every theme), but we’ll do what we can.

    in reply to: Date selector on grid calendar view is off by a month #14840
    Rob
    Member

    Great to hear that did it, David – if for some reason the problem arises again let me know and we’ll try and assist as best we can.

Viewing 15 posts - 2,641 through 2,655 (of 4,107 total)