[Nico]

Thanks for the patience while I tested this Adam!

I did some tests imports but wasn’t able to reproduce the behaviour you reported. I’m curious if it has to do with the EventBrite event you are using specifically. Can you send the URL/ID in a private reply so I can re run the test with your event?

Please let me know about it,
Best,
Nico

[Nico]

No hay problema Nico! La próxima podes directamente postear en Español 🙂

Buenisimo que haya quedado resuelto el problema! Me alegro.

Saludos,
Nico

[Nico]

Thanks for the feedback Waldo!

As you can see there is not 1093 existing events. Those events were deleted by me manually via the Events/Bulk Action/Move to Bin dropdown earlier in the week, yet it seems the plugin is still seeing those as existing events.

Did you completely delete the events or were they in the bin? Also, apart from the note are those 1093 events re-imported or something?

Please let me know about this,
Best,
Nico

[Nico]

No problem Mister (sorry I called you Martin before, my bad)!

I would use Tribe__Date_Utils::get_localized_weekdays_short(); in your custom code. Although it’s deprecated we are still using it internally. Some more changes will be done after the propriety is removed to account for this.

I’ve set the thread status to Pending Fix so it doesn’t get autoclosed + you’ll get a heads up when the fix is released 🙂

Best,
Nico

[Nico]

Hola Nico, como estas?

Me tome la libertad de responderte en Español ya que todo indica que es tu idioma nativo 🙂

Con respecto al problema puntual por el que te contactas, al parecer ese link es generado por el theme o por un plugin que estas usando. La solucion mas sencilla seria esconder la miga de pan (breadcrum) para la pagina individual de eventos. Para eso podes usar el siguiente codigo CSS (agregandolo a la hoja de estilos del theme o child theme o bien via Simple Custom CSS plugin):

.single-tribe_events .breadcrumbs {
display:none;
}


Espero haber sido de ayuda,
Saludos,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Adam,

Thanks for getting in touch with us on this!

Your report seems legit and I’m mostly sure it’s a bug on our side and not something specific to your site. This said, I couldn’t find any previous reports in our backlog so I’ll need to perform a couple of tests to gather some additional information about it.

Please give me a bit of time, I’ll get back to you tomorrow,
Best,
Nico

[Nico]

Hi there Waldo.

Thanks for reaching out to us and sorry to hear about the inconveniences using our plugins. I’ll help you out here …

For this kind of task I always recommend the Bulk Delete plugin. It let’s you delete all posts from a given Post Type. Just in case ‘Event’ post type name is tribe_events.

Please give this tool a try and let me know if it works for you,
Best,
Nico

[Nico]

Hi Vera,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forums for The Events Calendar and Event Tickets. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

For the next time please note that our replies can take up to 24/48 hrs during weekdays (we are generally able to reply faster), and that we don’t monitor the forums on weekends. You can find more information about this here → What support is provided for license holders?

Best,
Nico

[Nico]

Hi there Menno,

Thanks for getting in touch with us! I can help you here…

As far as I could test, importing events from the page (it’s not a group) in the screenshot (https://www.facebook.com/ConcertoRecordstore) works as expected with Events Aggregator.

To troubleshoot this, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

… that you guys can update my license from Aggregator to Facebook Import? If that does work, that would be solving a lot of problems and questions…

Facebook Importer has been retired some time ago and we are not supporting the plugin anymore. You can read more about this here → Moving to Event Aggregator

Please let me know about the test results,
Best,
Nico

[Nico]

Hey Martin,

Thanks for reaching out once again on this! Although the properties are deprecated (and will be removed in the future), you are right about the confusion in the code.

I couldn’t find this logged, but will do now and include the fix in the next maintenance release, coming out shortly.

Thanks once again for insisting on this, and sorry we lost track of your report,
Best,
Nico

[Nico]

Hi there David,

Thanks for reaching out to us on this! Indeed Event Aggregator has replaced iCal importer, you are correct. You can read more about this change here → Moving to Event Aggregator.

I’m noticing that several events I deleted in my Google calendar are still showing on my website. Aren’t they supposed to sync these?

Unfortunately this isn’t a feature of the Event Aggregator (it wasn’t a feature of iCal importer as well). While new events will be added (if you are using scheduled imports) to the site and changes will be ported as well, deleted events in the feed won’t be deleted in the site. Those will need to be deleted manually.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hi there Anna,

Thanks for reaching out to us and for you interest in our products 🙂

Events Calendar PRO can be used for multilingual sites powered by WPML plugin. Unfortunately The Events Calendar (or premium add ons like Events Calendar PRO) is still not 100% compatible with Polylang. This doesn’t mean it won’t work at all, but that we cannot support officially.

While we don’t have a trial period, you can go ahead and purchase the products to test them alongside Polylang. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there Christopher,

Thanks for getting in touch with us! I can help you here 🙂

As it has to be written in page.php I don’t think I can use echo tribe_get_event_categories();, or am I wrong?

Well it depends on which ‘global post’ is set in the place where you use this. You can certainly use tribe_get_event_categories and pass the event ID as the first parameter of the function:

// $event_id must contain the actual event ID value
tribe_get_event_categories ( $event_id );


Please let me know if this works for you,
Best,
Nico

[Author]

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