Nico

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Viewing 15 posts - 961 through 975 (of 6,506 total)
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  • in reply to: Importing reoccuring events from csv #1254086
    Nico
    Member

    Hi there Damien,

    Thanks for getting in touch with us!

    Unfortunately it’s not possible to import recurrence patters at the time. We have an existing feature request for this functionality, but I don’t think it’s something that will be included in the near future.

    For now you can import the first event of the series and the create the pattern manually once it has been imported. Or you could import all events in the series as single events.

    You are welcome to upvote this feature request at The Events Calendar user voice page, where we gather feedback from our community → https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/8142342-add-a-recurring-event-option-to-csv-uploads

    Please let me know if there’s anything else I can do for you,
    Best,
    Nico

    Nico
    Member

    Hey Hans,

    We shipped maintenance release 4.4.4 last week, not sure if it addresses the other issues but you can check the specific in the release notes here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

    Best,
    Nico

    in reply to: License error after activating WPML #1253543
    Nico
    Member

    This reply is private.

    in reply to: Change text and Remove qty available #1253520
    Nico
    Member

    Hi there Dave,

    Thanks for getting in touch with us! I can help you on this…

    1.) I tried changing the word ‘Tickets’ on the Course page to ‘Course Registration’…

    Just give the code in this article a try and let me know if it works for you → Change the wording of any bit of text or string. The one you shared seems to be an adapted version of the same snippet, maybe it’s a bit outdated.

    2.,) Is there a way to CSS out the number of tickets available? I see the following css. I dont want to change the template if possible and the cssisnt working

    Sure, can you try the following CSS snippet:

    .tribe-tickets-remaining {
    display: none !important;
    }

    Please let me know about if the above helps,
    Best,
    Nico

    in reply to: Non Profit Program #1253495
    Nico
    Member

    This reply is private.

    Nico
    Member

    This reply is private.

    in reply to: License renewal not updated #1251237
    Nico
    Member

    Hey Ben,

    Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Postal Code in List Widget #1251225
    Nico
    Member

    Awesome Uwe! Thanks for confirming 🙂

    I’ve reached out to Theme Fusion (Avada) and to make sure they are aware of the issue. Hopefully they will update the template accordingly any time soon.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    Nico
    Member

    Thanks for the information Hans and sorry about the issues in 4.4.x affecting your site 🙁

    Do you see any value in keeping this thread open for now? Maybe we can keep it open until you can update to an upcoming version and check if this is still an issue in some way.

    Best,
    Nico

    in reply to: Postal Code in List Widget #1250205
    Nico
    Member

    Thanks for following up Uwe!

    I coul take a look at this and the problem is that the Avada template override for the single event in widgets is still outdated. As a quick fix you can add the lines below to the start of the template override located at …\wp-content\themes\Avada-Child-Theme\tribe-events\pro\widgets\modules\single-event.php:


    ...
    */

    $zip = tribe_get_zip();
    $region = tribe_get_region();

    $mini_cal_event_atts = tribe_events_get_widget_event_atts();

    $post_date = tribe_events_get_widget_event_post_date();
    $post_id = get_the_ID();
    ...

    Please amend the template override and let me know if it solves the issue,
    Best,
    Nico

    in reply to: Force always active filter bar #1250027
    Nico
    Member

    Thanks Adage! That’s probably because the FilterBar stores a cookie to remember the last state of the filters. Which is something the workaround above doesn’t take into account. If you clear cookies in your browser, Does this works?

    Also, is the site new to visitors or an existing site they have already used?

    Please let me know about it and I’ll continue to help,
    Best,
    Nico

    in reply to: Unable to update to 4.4.3 #1250006
    Nico
    Member

    Hey Meghan,

    Thanks for chiming in!

    As stated in my previous reply, non-multisite licenses within a network will need manual updated unfortunately. For more details on this, please check out this article → https://theeventscalendar.com/knowledgebase/multisite-license/

    Best,
    Nico

    in reply to: License problem #1249824
    Nico
    Member

    Hey!

    Sorry for the delay in our reply. I’ve just answered to your inquire in the original thread → https://theeventscalendar.com/support/forums/topic/license-error-after-activating-wpml/

    Let’s continue the conversation there 🙂

    Thanks,
    Nico

    in reply to: License error after activating WPML #1249823
    Nico
    Member

    Hi there Laith,

    Thanks for reaching out and sorry for the delay in our reply 🙁

    We generally get back to customer in 24-48 from the original post. Unfortunately your thread was out of our radar until today. We are still not sure why this happen (it was probably recovered from the spam filter) but we are actively looking into it.

    Regarding the issue you report, let me start by saying it’s not a known issue we are already aware of. I’ve searched our backlog and couldn’t find any related bug reports. So the next step is trying to reproduce the issue. For this I’ll need to know how your site is configured, and if there are any special steps to reproduce the error. It would be great if you could share your system information with me so I can check if everything looks right on that end.

    For now please note that this glitch shouldn’t stop the plugin from working as intended. It will just prevent automatic updates from happening.

    Please let me know about it and sorry once again for the delay on our reply,
    Best,
    Nico

    Nico
    Member

    Hey Cassy! Great catch!

    This seems to be the plugin you are talking about, right? → https://wordpress.org/plugins/forms-for-campaign-monitor/

    Devs of the plugin seem to be pretty active in their support forum (https://wordpress.org/support/plugin/forms-for-campaign-monitor/), so I recommend reaching out to report the issue. From what you describe they seem to be hijacking the next/prev posts query.

    If this was not happening before, maybe you can downgrade the Campaign Monitor plugin to a previous version were this work as expected → https://wordpress.org/plugins/forms-for-campaign-monitor/developers/

    Hope that helps,
    Best,
    Nico

Viewing 15 posts - 961 through 975 (of 6,506 total)