License renewal not updated

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  • March 8, 2017 at 8:55 am #1251174
    Lady Berry
    Participant

    Hi, I have just renewed my 2 products (events & tickets) and my licenses don’t seem to have updated and it says “refunded”

    Could you let me know if everything is ok and why the licenses aren’t updating

    thanks

    March 8, 2017 at 9:00 am #1251180
    Lady Berry
    Participant

    This reply is private.

    March 8, 2017 at 10:38 am #1251237
    Nico
    Member

    Hey Ben,

    Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

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