Only 1 of 4 ticket type displaying as available for purchase

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Home › Forums › Ticket Products › Event Tickets Plus › Only 1 of 4 ticket type displaying as available for purchase

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  • March 13, 2017 at 9:50 am #1253371
    Michelle Nordwald
    Participant

    We have 4 ticket types for our event. However, only 1 ticket type is displaying on our site as available for purchase. We’ve checked the date range – that is not the problem. All of the ticket types are set as Public visibility. Catalog visibility for all is set as: Catalog/Search and Featured.

    March 13, 2017 at 9:52 am #1253374
    Michelle Nordwald
    Participant

    This reply is private.

    March 14, 2017 at 10:03 am #1253965
    Michelle Nordwald
    Participant

    We have still not been able to resolve this issue. Is someone available to assist?

    March 14, 2017 at 1:18 pm #1254056
    Michelle Nordwald
    Participant

    We figured it out.

    March 14, 2017 at 8:42 pm #1254220
    Nico
    Member

    Hi there,

    Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    For the next time please note that our replies can take up to 24/48 hrs during weekdays (we are generally able to reply faster), and that we don’t monitor the forums on weekends. You can find more information about this here → What support is provided for license holders?

    Best,
    Nico

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