[Nico]

Hi Brandon,

Thanks for reaching out to us and welcome to our support forums! I’m sorry to say that there is unfortunately no default or supported way to add an Events Slider.

The customization required for this is outside the scope of our support forums. We do have a Themer’s Guide that you will surely find useful if you decide to dig into this. You can use the tribe_get_events function to query events, loop through them and create the ‘custom slides’ of the slider.

Do you think you can manage to do so?

Sorry there’s no easy one for this question,
Best,
Nico

[Nico]

Hi Fionnbar,

Sorry this is taking so much back-n-forward between us!

I see you unpublished or deleted the page ‘Workshops’ now, Can you try and reset permalinks? Also go to WP-Admin > Events > Settings > General and Save Changes. After that please check if https://kennedyart.com/workshops/ is showing the events. I think this process will surely clean the slug conflict we might be facing here.

If the above doesn’t work please try the suggested solutions at this knowledge base article: Fixing 404 errors.

Thanks for your patience so far and please let me know how this goes,
Best,
Nico

[Nico]

Hi Charmaine,

Thanks for reaching out to us! Hopefully I can help you out on this one 🙂

Those events are greyed out because they are past events, that’s default behavior. If you want to customize how they look, please add this lines to your theme’s stylesheet -located at wp-content/themes/your_theme/styles.css:


// modify all past dates
#sidebar .tribe-mini-calendar .tribe-events-past {
background-color: #ccc; // change background color
opacity: 1; // make them "solid"
}
// modify past dates with events
#sidebar .tribe-mini-calendar .tribe-events-past.tribe-events-has-events {
background-color: #987fa7; // change background color
opacity: 1; // make them "solid"
}


Please let me know if you can implement that snippet,
Best,
Nico

[Nico]

Hi Matt,

Thanks for reaching out to us! Glad to help you out on this one also 🙂

Please try this updated version, the class name used there has changed:

remove_action( 'eddtickets-send-tickets-email', array( 'Tribe__Events__Tickets__EDD__Email', 'trigger' ) );


Please let me know if it works as expected,
Best,
Nico

[Nico]

Hi Rud,

Thanks for reaching out to us! Sorry to hear about your inconveniences with recurring events. Hopefully we can make that right soon 🙂

I’ve check your site, both single event (http://www.theaterreserveringen.com/event/billy-elliot-de-musical/2015-08-02/) and all event listing ((http://www.theaterreserveringen.com/event/billy-elliot-de-musical/all/) seem to be working fine -at least for the events I checked.

Can you point me to a broken event/ event listing please? Also did this behavior started after you updated the plugin or migrate the site or any other particular change you can recall?

every time I make a new event creation and choose recurrent then only the first date filled with the event.

Sorry to say I don’t clearly understand what you are describing here, Can you elaborate a bit?

Please let me know about those,
Best,
Nico

[Nico]

Hi Jim,

Thanks for reaching out to us! Glad to help you once again 😉

Let’s troubleshoot this a bit. Please go to WP-Admin > Events > Venues > edit a venue that’s not showing in the map. Make sure that Show Google Map is checked (if not do so and save) and click on ‘View Venue’ under the title, that will take you to the venue page which should show a map with a marker in the venue location.

If the venue is not showing correctly in the map, then the Google Maps API is not interpreting the address correctly and you might need to input extra info like Country, State, etc, for it to work. On the other hand if the venue is showing correctly on this map, but not showing in the map view, that’s another problem we can dig in.

Please let me know about this test,
Best,
Nico

[Nico]

Fionnbarr,

Thanks for following up once again, I’m mostly sure we are hitting a slugs issue!

So how are you setting the calendar to display in that page? Maybe that is cleared out with the update, or it just worked and you are not sure about it?

How is your menu built? Is it pulling a list of pages or is it a ‘Menu’ – definded in WP-Admin > Appearance > Menus?

Please let me know,
Best,
Nico

[Nico]

Hi Peter,

Thanks for following up!

I cleared out your credentials as we are not allowed to login into client sites. Sorry if my follow-up was a bit overwhelming, I’ll try to reformulate them in a less technical way.

– Can you try to re-install the previous version of the calendar that was working fine on your site?
Please checkout describing manual update process.

– Have you tried updating you site in a staging server?
A staging server is a ‘test server’, where you can make changes without affecting your live site. It’s always recommended to have a staging site to test updates first.

– Sharing your system information. This is super simple, check the process in this article: Sharing your system info.

– Please contact your server provider and ask for the php error log. Also ask about possible reasons your site is generating a net::ERR_INCOMPLETE_CHUNKED_ENCODING error.

Please let me know if you feel comfortable with the questions now,
Best,
Nico

[Nico]

Debora,

Really happy to hear so 🙂 It’s our pleasure!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one.

Have a great weekend,
Best,
Nico

[Nico]

Hey Fionnbarr,

Thanks for the follow-up buddy!

When I go back to ‘All Events’ or to ‘Workshops’ from the menu I see an ‘apologies’ page. I thought you set that up temporarily because the calendar wasn’t working as expected, am I wrong? If that’s not the case, just try to un-publish the page from ‘WP-Admin > Pages’. As they use the same slug, there might a problem with the permalinks.

Please let me know if I got this right,
Best,
Nico

[Nico]

Hi corklikedotcom,

Thanks for reaching out to us, and sorry for the inconvenience this might cause!

The process is described in this knowledge base article: Manual Updates.

Please try this out and let me know if it fixs the issue,
Best,
Nico

[Nico]

Hey Fionnbar,

Just noticed I can access your site events via ‘ugly URL’ https://kennedyart.com/?post_type=tribe_events. Have you tried resetting permalinks from WP-Admin > Settings > Permalinks > Save Changes?

Also individual events are showing fine https://kennedyart.com/workshop/saturday-15th-august-pj-lynch-portrait-from-life-in-oils/.

Nico

[Nico]

Hi Fionnbarr,

Thanks for reaching out to us, and really sorry to hear about the issue you are having! Also thanks for trouble shooting this with default theme and no other plugins active.

Do you have an URL I can check to see this? Do you still see the events in the back-end normally? By not displaying you mean you are getting a 404 error or an empty calendar or … ? Not sure what can be the cause of this!

Please let me know about those questions,
Best,
Nico

[Nico]

HI Catherine,

Thanks for reaching out to us, and sorry to hear about this issue you are experiencing!

I’m mostly sure this is related to a known bug some other users reported the past days. A fix for this is being developed and will be included in a upcoming maintenance release coming out soon.

Can you try to downgrade and see if this get’s fixed?

Sorry for the incovinience this might be causing to you,
Best,
Nico

[Nico]

Hi Peter,

Really sorry to hear about the issue you are having 🙁 I’ll help you out to make this right!

First of all, Does downgrading solves this? Have you tried updating you site in a staging server?

In the browser console I see the following error in the URL you shared: <b>net::ERR_INCOMPLETE_CHUNKED_ENCODING</b>, and the view is not loading at all. Please take a look at this. Do you have other views enabled for events? Do you have Month View Cache enabled – you can check on that at Events > Settings > Display? Does changing that setting affects this issue?

Another thing, Can you access your php error log files? I would also appreciate if you could share your system info with me (mark you reply as private if you do so).

Sorry for the amount of questions asked, but we haven’t heard of similar issues with 3.11.1 update so just trying to figure out where this is coming from,
Best,
Nico

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