[Nico]

Hey Matt,

Thanks a lot for your kind words 🙂 Really glad to help you out!

I’ll be closing this thread but be sure to open a new one if anything comes up!

Best of luck with the project launch,
Nico

[Nico]

Hey Jason,

Thanks for the follow-up! I must say I don’t recognize the ‘evenspot’ shortcode -googled it briefly and it seems to be another calendar solution(?). Please check this article out: PRO Widget Shortcodes, there you’ll find a list of available shortcodes and usage samples.

Please let me know about this,
Best,
Nico

[Nico]

Hey Jim,

Thanks for the follow-up and for the trouble shooting on this.

I’ve been taking a look into how this works behind the scenes and it seems quite illogical that the venues is showing up correctly in the event and venue views but not in the main Map. Can you point me to the URL to see this happening? I want to share this tomorrow with the team and that will be very useful to have for sure.

Thanks for the patience on this,
Best,
Nico

[Nico]

Hey Matt,

Thanks for the follow-up! Sorry for the delay on this. I must say I did the same but didn’t test it locally – shame on me!

Can you try this updated snippet? I’ve tested it this time and it works form me. Remove the other one and add this one to functions.php and give it a try:


add_filter( 'edd_email_ticket_receipt', '__return_false' );


Please let me know about it,
Best,
Nico

[Nico]

Hey Charmaine,

Thanks for the follow-up! Sorry for my miss understanding 🙁

I paged through the widget till April 2016 and couldn’t find ‘greyed’ days with events, Can you point me to where this is happening?

Thanks, sorry again 🙂
Best,
Nico

[Nico]

Hi Joseph,

Thanks for reaching out to us! Sorry to hear that you are experiencing a similar issue.

Can you please open up a new thread for your issue? We always try to keep just one issue per thread, and although this might be related to what @Tracy reported we are not sure if that’s the case. To make the process move faster please test this with WordPress default theme and no other plugins active, and be sure to include your findings about the test in your post.

Best,
Nico

[Nico]

Hi Thomas,

Thanks for reaching out to us! Interesting question you ask!

First of all I must say there’s no built-in way of achieving something like this so this is a customization. Which I can help you getting started with, but you’ll surely need to code a bit too. I think the best way to achieve this is to add the attendees list to the event page, and only showed to the allowed users.

Below you’ll find a basic function to get attendees names by event ID, paste that into your functions.php file – located at wp-content/themes/your_theme/ – so you can use it inside your event template:


function get_event_attendees ( $event_id ) {

$attendees = array();

if ( class_exists( 'Tribe__Events__Tickets__Woo__Main' ) ) {

$woo_tickets = new Tribe__Events__Tickets__Woo__Main ();

$attendees_query = new WP_Query( array(
'posts_per_page' => - 1,
'post_type' => $woo_tickets->attendee_object,
'meta_key' => $woo_tickets->atendee_event_key,
'meta_value' => $event_id,
'orderby' => 'ID',
'order' => 'DESC',
) );

if ( $attendees_query->have_posts() ) {

foreach ( $attendees_query->posts as $attendee ) {
$order_id = get_post_meta( $attendee->ID, $woo_tickets->atendee_order_key, true );
$attendees[] = get_post_meta( $order_id, '_billing_first_name', true ) . ' ' . get_post_meta( $order_id, '_billing_last_name', true );
}
}

}

return $attendees;
}


This functions is based on the get_attendees method of the WooTickets Class -located at wp-content/plugins/WooTickets/src/Tribe/Main.php:807- you might want to check that code in depth if you want to customize the function above. Do you think you can handle to include this function and output the results in the template? If you think not, let me know and I’ll craft instructions for that also.

How do I therefore enable people with Sellers status in Donken to view the attendees list?

Not sure what you mean by ‘Sellers status in Donken’, Can you clarify that for me?

Please let me know abut this follow-up questions,
Best,
Nico

[Nico]

Hi ngaire,

Thanks for reaching out to us! Sorry to hear about the issue you are having, I’ll try to help you out getting this right 🙂

I see you marked that this has been tested with default WordPress theme and no other plugins active, Can you confirm this? The behavior was the same?

Also are you seeing as duplicates in the back-end -WP-Admin- as well or just in the front-end?

Please let me know about those so we can tackle this issue,
Best,
Nico

[Nico]

Hi Anton,

Thanks for reaching out to us! We have a new site for translations, where you can add or modify the translated strings easily and then download the .mo and .po files to your site.

Please be sure to check those links and let me know if you have any follow-up questions,
Best,
Nico

[Nico]

Hi Trey,

Thanks for reaching out to us. I’m sorry to hear about this, I’ll try to get this right as soon as possible!

First let me say we haven’t heard of any performance issues with the general plugin since our last update, so this seems rather strange to me. To have a clear description of your site setup, Can you share your system information with me?

Additionally I see there’s a file failing to load (https://www.tucsonmuseumofart.org/wp-content/plugins/events-calendar-pro/resources/events-mini-ajax.js?ver=1.0), Can you re-install the plugins to make sure this file is not missing -and maybe other too-? Another thing I noticed in your site is that views with ‘limited’ time (week, month, day, individual events) are loading at an ‘acceptable’ speed, while views that just get upcoming events like list view and photo view are the ones getting slower load times. I think that can be due to the long range of dates it’s fetching from August 3 to April 9, have you customized that range of dates or any other parameter from the calendar query? Can you try to limit the amount of events displayed per page from ‘ WP-Admin > Events > Settings’ to 5 and retest?

Sorry for the bunch of follow-up questions, just want to make sure we move fast on this,
Best,
Nico

[Nico]

Hi kstewart0976,

Thanks for reaching out to us! Sorry to say this feature is still not included in our products 🙁

I’ve checked our product backlog and also pinged my manager about it. The feature is already developed but is part of a bigger change to our code, so it will take a bit more than expected for this to see the light. Although we cannot give specific dates on releases -because they can change a lot and we don’t want to set expectations we can put up with- this major update should be out before the end of the year. In the last couple of months we have made a significant increase in staffing to get our roadmap moving faster 🙂

Please let me know if you have any follow-up questions about this,
Best,
Nico

[Nico]

Howdy flamencoagenda,

Welcome to our support forums and thanks for reaching out to us. I’ll help you out on this one!

From what I see in the source code of your site, the width of the image in list view is limited by the CSS of your theme. On line 493 of the theme stylesheet (wp-content/themes/sixteen/css/main.css) you have the following:


.search .wp-post-image, .archive .wp-post-image {
...
max-width: 50%; // this is the line affecting images width
...
}


You can edit that line directly in the CSS file or add the following code just to adjust this for events list view:

.tribe-events-list .tribe-events-event-image img {
max-width: 100%;
}


Please let me know if this gets it right and if you have any follow-up questions,
Best,
Nico

[Nico]

Hi Arsen,

Welcome to our support forums and thanks for reaching out to us. Sorry to hear about your issue, I’ll help you out on this!

First of all I would like to make sure you are using latest version of our plugins – Can you please share your system information with me? Be sure to mark the reply as private if you do so. Also, I see you marked that this has been tested with default WordPress theme and no other plugins active, Can you confirm this?

Finally, do you think there any specific steps that lead to this? For example: this was working until some plugin was installed, or an update to our products was made, etc.

With all this information I’ll try to reproduce this on my end and see why this is affecting your site.

Best,
Nico

[Nico]

Hey Dwayne,

Thanks for reaching out! Sorry to hear about your issue 🙁

Can you send me the link to see the issue? One usual cause for this not to work is the theme is also including the Google Maps API, Are you familiar with the browser console? If not please check out this link. If there’s a script conflict it should show up there. If you have no idea about all this console thing don’t worry, just send me the link and I’ll take a look at it myself.

If it’s not the default view is it showing up correctly?

it is just the map view I’m having issues with (but that is also the one I need)

Life it self 😉

Please let me know about those and have a great weekend,
Best,
Nico

[Nico]

Hi Jason,

Thanks for reaching out to us, and sorry to hear about you issue widgets and shortcodes. I’ll help you out on this!

Checked out your site and I can see the mini calendar widget working fine on the home page. Can you point me to an URL where the issue is happening? With widgets or shortcodes are not working?

I see you marked this was tested with default theme and no other plugins active, Was the issue still present with that configuration? If you haven’t tested though please do so and let me know about the results.

Please let me know about my follow-ups,
Best,
Nico

[Author]

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