Updated The events Calendar and Pro plugin uninstalled

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  • #991680
    corklikedotcom
    Participant

    I made the update to the Events Calendar and my Facebook add on and the Events calendar Pro plugin was uninstalled.
    I downloaded the plugin again and tried to upload it but it is telling me:

    Destination folder already exists. D:/CustomerData/webspaces/webspace_00113790/webapps/WordPress-68689/htdocs/wp-content/plugins/events-calendar-pro/

    plugin install failed

    I am really relying on this feature especially the recurring events for my blog and urgently need this fixed – Please help Folks!!

    #991872
    Nico
    Member

    Hi corklikedotcom,

    Thanks for reaching out to us, and sorry for the inconvenience this might cause!

    The process is described in this knowledge base article: Manual Updates.

    Please try this out and let me know if it fixs the issue,
    Best,
    Nico

    #993254
    corklikedotcom
    Participant

    Hi Nico,

    Thank you for that – unfortunately the issue arises at the downloading the plugin section – in that i cannot download them and get the error.

    I would really appreciate any help here – my events calendar pro has now been down over a week eek!!

    Aoife

    #993511
    Nico
    Member

    Hey Aoife,

    Thanks for the follow-up! Sorry to hear this is still unresolved 🙁

    unfortunately the issue arises at the downloading the plugin section – in that i cannot download them and get the error

    That sounds strange, Can you send me a screenshoot of what’s happening at the downloads page?

    Looking forward to solve this soon,
    Best,
    Nico

    #993609
    corklikedotcom
    Participant

    Hi Nico sure i am happy too, see below:

    [broken image removed]

    #993823
    Nico
    Member

    Aoife,

    I can’t see the screen you attached, Can you use an image hosting service -like cloudup.com, imgur.com, etc- to upload the image and paste the link here?

    Thanks,
    Nico

    #993824
    corklikedotcom
    Participant

    Hi Nico,

    Sorry about that, here you go: http://i.imgur.com/e08PKlW.png

    Aoife

    #994098
    Nico
    Member

    Thanks Aoife,

    I thought you were talking about the Download section at our site 🙁 I get you know.

    Please review this article explaining how to Manually Update the plugins. Note that deleting/replacing the plugin files won’t delete your events or settings. This process solves most of the updating issues.

    Please let me know if you can manage to update it manually,
    Best,
    Nico

    #995663
    corklikedotcom
    Participant

    Hi Nico

    I managed to get the Pro plugin updated – However the reoccurring events featured is totally messed up!

    When i try to add an event for start on the 4th of Aug end on the 5th of September

    When i click through the back end to see the event It goes to “this event has passed” and clicking on see all gives me a ” this content is missing message. I see now why: http://imgur.com/LDApr0m the date inverted itself to appear as the 9th of May rather than the 5th of September.

    I have checked my settings and timezone is set for Dublin, date format is set in European Format : Day/ Month/ Year.

    I am quite concerned here as my licence for pro is up on the 29th of October and I am not sure why i should be paying for this another year if the reoccurring events feature is not working!

    Please help 🙁

    Aoife

    #995924
    Nico
    Member

    This reply is private.

    #996861
    corklikedotcom
    Participant

    This reply is private.

    #996888
    Nico
    Member

    This reply is private.

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