Nico

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Viewing 15 posts - 5,686 through 5,700 (of 6,506 total)
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  • in reply to: after update 3.12.2 #1009591
    Nico
    Member

    Hey Stephan,

    Glad to hear you could sort this out 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Functionality #1009590
    Nico
    Member

    Hey Russ,

    Glad to help you out choosing the right calendar solution, and hope to see you on board soon 😉

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best of luck with your project,
    Nico

    in reply to: Calendar NOT Loading Since Last Update? #1009463
    Nico
    Member

    Glad to hear @lakehillschurch!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Functionality #1009460
    Nico
    Member

    Hi there Russ,

    Thanks for your interest in our products, I’ll help you out to decide if our solution is the best for your site!

    #1 – Tags and categories: Yes, ‘Events Post Type’ support regular WordPress tags and also comes with a custom categories ‘Event Categories’. An event can have multiple categories and tags. SO I guess it’s possible to achieve what you are asking here.

    #2 – Per default that’s not possible. But you can define ‘Additional Fields’ in Events Calendar PRO to fill in the results. That ifnormation will show up in the ‘Single Event’ page, but you might want to adapt the event listing to show that info there as well.

    #3 – Yeap that is possible. You might want to check out our Themer’s guide, basically you can customize every view of the calendar, and the widgets as well.

    #4 – The Filter Bar add-on adds some deep filtering capabilities to the calendar. You might want to check out the video at the product page and also check our demo site to see it live: http://wpshindig.com/.

    As a final comment please bear in mind we have a 30 day refund policy, so you can go ahead and purchase the products to try them out. If after trying them on a test site you decide they don’t fully cover your needs you can ask for a full refund 🙂

    Please let me know if you have any other follow-up question and I’ll be glad to answer,
    Best,
    Nico

    in reply to: Cart buttons "update" and "Checkout" are overlapping #1009451
    Nico
    Member

    Howdy Caroline,

    Welcome to our support forums and thanks for reaching out to us. Hopefully I can help you out on this one!

    Can you point me to the URL of the site where I can see this? I’m not able to navigate the site: http://www.vanhornepac.com/

    Thanks,
    Nico

    in reply to: Calendar NOT Loading Since Last Update? #1009448
    Nico
    Member

    Howdy @lakehillschurch,

    Welcome to our support forums and thanks for reaching out to us. I’ll help you out getting this right!

    First of all, I can see the calendar is working in the URL you shared: http://newsite.lakehillschurch.org/newsite/events/ – Maybe you could fix the issue?

    In case this is still failing please try to flush all caches (I see you have Super Cache plugin) and regenerate permalinks in WP-Admin > Settings > Permalinks > Save Changes.

    Please let me know if this still an issue,
    Best,
    Nico

    in reply to: Event will not update in WordPress. Loads infinitely #1009444
    Nico
    Member

    Hi there Ian,

    Thanks for getting in touch and sorry to hear about this issue. I’ll try to help you out on this!

    First of all, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    It will also be great if you can access your server error log, as there might be some clue in there. If you are not sure about where to look for them, just drop a line to your hosting company asn I’m sure they will point you in the right direction.

    Please let me know about your findings,
    Best,
    Nico

    Nico
    Member

    Hi @integrity,

    Thanks for reaching out to us on this, I’ll try to help you out on this!

    Taking a look to the code, it seems to be fine! Also I don’t see how can it affect event start date on the front-end. Can you comment out the add_filter line and make sure this is the cause of the date change?

    Sorry if this is an obvious question but again, I don’t see how this snippet can affect the events display.

    Please let me know about it,
    Best,
    Nico

    in reply to: Tickets Won't Save #1009423
    Nico
    Member

    Howdy Jens,

    Welcome to our support forums and thanks for reaching out to us. I’ll try to help you out on this!

    Barry provided a workaround in the thread you mentioned: https://theeventscalendar.com/support/forums/topic/wpml-and-wootickets/#dl_post-217302 – Could you try it out?

    Please let me know if you can disable product translation and if that helps out solving this,
    Best,
    Nico

    in reply to: ICS import not recurring? #1009418
    Nico
    Member

    Hi there Antoine,

    Thanks for reaching out on this, I’ll try to clarify this for you.

    ‘Recurring imports’ import new events that are added to a calendar (ics feed). That’s not possible in the case of the ‘file import’ as once it’s uploaded to the site, it’s not modified.

    Can you elaborate a bit on why you are needing this? Maybe there’s another way of doing so.

    Please let me know if this makes sense to you,
    Best,
    Nico

    in reply to: Double scrollbar appearing in FireFox #1009407
    Nico
    Member

    Howdy Bob,

    Welcome to our support forums and thanks for reaching out to us. Unfortunately I cannot see what you are pointing out 🙁

    Can you share with me the direct URL to see this? If you switch the theme to the default WordPress theme you still see this double scroll bar?

    Best,
    Nico

    in reply to: Only part of my Google Calendar is importing #1009394
    Nico
    Member

    Hey Joan,

    Glad you could figure it out, thanks for sharing what was happening here as well. I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: after update 3.12.2 #1009391
    Nico
    Member

    Hi Stephan,

    Thanks for reaching out on this! You are seeing this notice because you have a page name ‘events’, the notice is letting you know that the calendar will show up instead of the page. So there’s nothing wrong with it.

    We noticed this is annoying for most of users that need to have the ‘events’ page in place, so this notice will be dismissable in the future. For now, if you want to hide the notice you can add this snippet to your functions.php file (located at wp-content/themes/your-theme/):


    // remove slug conflict admin notice
    if (class_exists('Tribe__Events__Admin__Notice__Archive_Slug_Conflict')) {
    remove_action( 'admin_init', array( Tribe__Events__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
    }

    Please let me know if you can manage to hide it,
    Best,
    Nico

    in reply to: Multiple Timed Events Per Day With Multiple Tickets #1009377
    Nico
    Member

    Hi Steve,

    Thanks for reaching out on this, and thanks for taking the time to expose your case in such a detailed way. I’ll try to help you out on this, but as you say our product supports ‘single events with single tickets’. Tickets for recurring events -what you need here-, it’s a feature that’s on our roadmap but unfortunately that won’t be out till next year.

    Event Rocket is third-party plugin that allows you to easily duplicate events. It won’t create new tickets, but you might find it useful for duplicating events at least. There are other ‘duplicator’ plugins you might want to try out for this.

    I guess the right solution for your case is to craft a custom script that creates the event + individual tickets automatically for each day – which I don’t think it’s something super complicated to achieve. And some variation of it for the Christmas season + a front-end selector you mention. While crafting this is out of the support scope, you can always reach out to a freelance developer on this.

    I’m sorry not to have a better answer for your case, but I won’t try to convince you to stick with our product if it’s not fitting your needs 🙁

    Please let me know if I can help you out with anything else,
    Best,
    Nico

    in reply to: Time of Day filter showing no events #1009369
    Nico
    Member

    Thanks for confirming Stephan,

    Can you send me a link to download the file? I’ll try to reproduce this locally. We might be facing a bug here and I would like to confirm that 🙁

    Thanks,
    Nico

Viewing 15 posts - 5,686 through 5,700 (of 6,506 total)