Event will not update in WordPress. Loads infinitely

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  • Author
    Posts
  • #1009371
    Ian Garlic
    Participant

    Hello!

    I am having an issue where any attempt to update an existing event or upload a new one through wordpress is failing and just loads infinitely. My events plugin is running on v3.12.2 and wordpress is on 4.3.1. Please advise as this functionality is very important to our client.

    Thanks.

    #1009444
    Nico
    Member

    Hi there Ian,

    Thanks for getting in touch and sorry to hear about this issue. I’ll try to help you out on this!

    First of all, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    It will also be great if you can access your server error log, as there might be some clue in there. If you are not sure about where to look for them, just drop a line to your hosting company asn I’m sure they will point you in the right direction.

    Please let me know about your findings,
    Best,
    Nico

    #1014089
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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