[Nico]

Hi Quentin,

Thanks for reaching out and sorry again for the inconvenience this is causing to all folks here.

I see in our product backlog that the fix for this is already developed and will be added to the upcoming maintenance release – which should be out really soon.

Please hold on just a bit more and this will be out,
Cheers,
Nico

[Nico]

Hi Nadia,

Sorry to hear you are between a rock and a hard place, but hopefully this will be out really soon in a maintenance release 🙂

Please let me know if you would like to keep this thread open until you can confirm this is working, or I can close it out -in which case you are always welcome to open up a new one if it doesn’t.

Thanks again for reporting this,
Best,
Nico

[Nico]

Good catch @integrity!

Probably it was some buggy behavior that got fixed in the latest release! Anyway glad to hear this is solved 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best of luck with your project,
Nico

[Nico]

Hey Kyler,

Stocked to hear you could get to the bottom of this tricky issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Caroline,

You are welcome, glad I could help you out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Anthony,

Thanks for following-up on this, and also for correcting the calendar file. I could test this locally and confirm that the import is failing 🙁

I can understand your frustration, and I’ll try to do my best to find out what’s wrong here as soon as possible. I’ll ping the dev team to test this, and make some additional tests myself tomorrow to confirm if this is a bug or to see if there’s anything wrong with the feed formatting (which apparently is fine now).

Thanks for your patience while we work on this and also for your willingness to collaborate with us,
Best,
Nico

[Nico]

Hi Jens,

Thanks for following up on this! I’m not sure about it, but I think the best option is to give the WPML advice a try.

Just go ahead and deactivate the ‘WooCommerce Multilingual’ plugin and then try to de-active translation on the ‘products post type’ as Barry mentions on his post. It would be great if you could do this in a test site, that way you can ‘play’ a bit with the settings without affecting the live site.

Bear in mind we only officially support the integration between WPML and The Events Calendar + Core, that why I can’t give a definitive solution to make Tickets translatable. Also be sure to check our knowdledgebase article: Setting up The Events Calendar with WPML.

Please let me know if what WPML support suggested works for you,
Best,
Nico

[Nico]

Hi Stephan,

Thanks for sending the file over! I was able to reproduce the issue you describe locally, so most probably we are facing a bug here 🙁

Before I log this in our product backlog I would like to make some additional tests to narrow this down and see if why this is happening.

Please hold on a bit, I’ll get back to you with further details tomorrow,
Thanks,
Nico

[Nico]

Hi @integrity,

Bizarre indeed! I’ve tried the code in my local install and it seems to work as expected, no changes in the dates. I’m seeing everything fine in the listings and in the single event view. So not sure what might be happening in your case. Are you checking this on list view? Widgets?

Can you try to use this snippet with default TweentyFifteen theme and no other plugins but ours active? Also any special timezone settings or such?

Sorry for the many follow-up questions but I’m a bit confused about what might be happening here!

Please let me know if this tests shed some light over this,
Best,
Nico

[Nico]

Hey Rob,

No problem at all buddy, thanks for your support 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best of luck with your project,
Nico

[Nico]

Hi Antoine,

Thanks for following up on this! While I’m not familiar with how Outlook Exchange works, but if there’s a URL for that file then you could import that URL as feed not as a file (the feed is really an ics file generated on the fly). Have you tried doing so? In that case you will be allowed to generate the recurring import.

Please let me know if you can manage to do so,
Best,
Nico

[Nico]

Hi there Rob,

Thanks for following up on this!

I’m not seeing it on my end, but anyway this issue seems to be a related with the theme and not directly with our plugin. Have you tried contacting the theme author on this?

Just to make things clear we are the authors of The Events Calendar plugin and add-ons, but we are not related to the ‘Eventica’ theme developers. To contact them directly use the form in their site: http://toko.press/

Please let me know if I’m not miss understanding your issue here,
Best,
Nico

[Nico]

Hi there Kyler,

Thanks for confirming it’s a theme conflict. Not quite sure what might be happening

One thing I noticed is that you are using a cache plugin, sometimes script ‘minification’ result in unexpected issues, Have you tried to disable it? I also see that ‘Zoho’ plugin that is including an additional version of jQuery, that can be another thing to double-check on.

I guess the process to debug this would be to have just The Events Calendar and the theme activated, without any other plugins and see what JS scripts are being included. You can also set up a local site, install a fresh copy of WordPress, our plugins and the theme again.

Please let me know if any of this tips help you out,
Best,
Nico

[Nico]

Hi Caroline,

Thanks for following-up! Taking a look at your site the issue is not calendar related at all, but I’ll help out anyway this time.

Just add this lines to your theme stylesheet (located at wp-content/themes/your_theme/style.css) or use Simple Custom CSS to add it via the site backend. Here’s the code:


.cart_totals input[type=submit] {
padding: 9px 10px 9px 19px !important;
width: 90px !important;
}
.cart_totals .continue-shop {
display: none;
}


Please note that we do not support styling/theme issues, but hopefully this snippet should get things right.
Best,
Nico

[Nico]

Hi Ginette,

Thanks for following-up with your system information! Replicating the site conditions I was able to reproduce this issue locally.

I’ve just logged this bug in our product backlog. Apparently it relates to sites with non English language (that’s why I wasn’t able to reproduce this) as they change the ‘Event Category’ slug. In your case the slug is changing from ‘category’ to ‘categorie’ and that is breaking the filters 🙁

A temporary workaround would be to change the links to ‘http://www.flamencoagenda.nl/events/category/live-flamenco/’ and ‘http://www.flamencoagenda.nl/events/category/workshop/’. That should get the filters back. Another option is to downgrade the plugins to a past version where this was working as expected.

Sorry for the inconvenience this might cause until fixed. While I don’t have a specific date for this I’m mostly sure it will be included in the upcoming release that will be out in November.

Please let me know if you think any of the provided workaround might help you out for now,
Best,
Nico

[Author]

Posts