Nico

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Viewing 15 posts - 4,861 through 4,875 (of 6,506 total)
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  • in reply to: Google Maps Snippet Not Showing #1063837
    Nico
    Member

    Hi there James,

    Thanks for reaching out and sorry to hear about this issue! I’ll help you getting this right…

    The map view from the filter bar is working fine

    Not sure what you are referring to here… Can you send a screenshot of this?

    Also can you send me the site’s URL so I can see this in your site? It’s probable this is due to a JavaScript conflict. To be sure can you please follow the steps described in our Testing for conflicts guide?

    Please let me know about it,
    Best,
    Nico

    in reply to: iPhone Calendar #1063825
    Nico
    Member

    Hey Matthew,

    Thanks for reaching out to us! Let’s see what’s going on here…

    The default behavior when a date is clicked in mobile month view is that the events for the clicked day load under the calendar… Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins, which I suspect might be the case…

    Please let me know about your findings,
    Best,
    Nico

    in reply to: Advice on Displaying Many Events at One Venue #1063816
    Nico
    Member

    Hi there @goodshepherd,

    Thanks for reaching out to us on this, I’ll try to help you decide what would be the best way to organize these events…

    One option I think would work (but not with the same layout) is to group all of this events in a special event category ‘Renaissance Fest 2016’ (for example), and then link to the week view of the calendar filtered by event category, just like: http://yousite.com/events/week/category/renaissance-fest-2016/

    Other option is to be creative with the event description and include Widget Shortcodes to show what’s up in each venue. When you use the Featured Venue shortcode you can specify the limit of events to show, regarding the date, it will always show upcoming events! You might need to remove the widgets from the description after the event has passed.

    Please let me know if any of these options help you out,
    Best,
    Nico

    in reply to: Showing more events on Mini Calendar view #1063810
    Nico
    Member

    Hey Claire,

    Thanks for pointing that out! I’ve updated the snippet in my reply…

    That line should be:

    if ( isset( $_POST['count'] ) ) $_POST['count'] = 10;

    Please let me know if that fixes the issue,
    Best,
    Nico

    in reply to: Showing more events on Mini Calendar view #1063798
    Nico
    Member

    Hi there Claire,

    Thanks for reaching out with this interesting inquire ๐Ÿ™‚

    If you are using the widget via shortcode you’ll need to add this code to your theme (or child theme) functions.php file in order to modify the events count, unfortunately there’s no count parameter for the shortcode:


    /*
    * The Events Calendar - Change event count to show in mini calendar when used via shortcode
    */
    add_action( 'wp_ajax_tribe-mini-cal-day', 'tribe_mini_cal_change_count' );
    add_action( 'wp_ajax_nopriv_tribe-mini-cal-day', 'tribe_mini_cal_change_count' );

    function tribe_mini_cal_change_count (){

    if ( isset( $_POST['count'] ) ) $_POST['count'] = 10;
    }

    If you are including it in the Widget section of the back end you can easily tweak the amount of events shown in the widget form: https://cloudup.com/cl_ndeT1BoD

    Please let me know if you are able to get this working as you need,
    Best,
    Nico

    in reply to: Community Events Login VS Theme Login #1063788
    Nico
    Member

    Hi Kevin,

    Thanks for getting in touch! Interesting question here…

    Brian explained how this works very well in this thread: Login Page Template for Community Events. Please check that out and let me know if it makes sense to you. He refers to customizing the community template he refers to doing a template override as shown in our Themer’s guide.

    Please let me know about it,
    Best,
    Nico

    in reply to: Reoccurring Event Rules showing in the footer #1063581
    Nico
    Member

    Hey Alex,

    Thanks for reaching out to us! Sorry to hear about this issue, I’ll help you figuring out what’s going on…

    First of all can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. I suspect we are facing a conflict here.

    Please let me know about your findings,
    Best,
    Nico

    in reply to: Bullets are not showing on Events front end #1063575
    Nico
    Member

    Hey Pat,

    Thanks for following up with this!

    I can actually see the bullets in the event description. The words you listed in your first reply are not marked up as an un-ordered list, Can you check that in the event description in the back end?

    The lines “Violence:…” and “Causes:…” are items in a list that’s why they do show the bullets.

    Please let me know about it,
    Best,
    Nico

    in reply to: Error on generate ticket (EDD) #1063573
    Nico
    Member

    Hi there Matteo,

    Glad you could sort this out ๐Ÿ™‚

    The strange thing is that the EDD option was present even if we donโ€™t have any EDD plugin installed. Unfortunately, I canโ€™t replicate the issue at the moment.

    Not sure at all what could cause that, if at any point you are able to reproduce this issue please let us know!

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Future events show "This Event has passed." #1063473
    Nico
    Member

    Hey @jaapstronks,

    Thanks for reaching out! Strange to hear about this issue, we will have to trouble shoot the site a bit because I’m not sure what might be affecting this.

    Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Please let me know about the test results,
    Best,
    Nico

    Nico
    Member

    Hey Matty,

    Thanks for reaching out and sorry to hear about this issue you are experiencing. I’ll help you getting this right!

    Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. It would be great if you could share your system information with me so I can check if everything looks right on that end (you cna mark your reply as private if don’t you want the sys info to be public).

    I’ve just tested this locally but wasn’t able to re-create the issue, I can submit events without being logged in. Any particular steps to generate the error?

    Please let me know about your findings so we can continue to work on this,
    Best,
    Nico

    in reply to: Front-end admin & import #1063470
    Nico
    Member

    Hey Thomas,

    Thanks for reaching out and for your interest in our products ๐Ÿ™‚ Glad to answer your questions…

    Is there a possibility to have a Front-end admin, who can edit and add events? (Can this person also see who registered?)

    We have a premium add-on for this: Community Events, basically it adds a front-end for for users to submit and edit events. Please check the product page for more details have how it works.

    can we import events? (Csv?)

    Yeah, The Events Calendar core version comes with a CSV importer. We also have an paid add-on to import ical feeds: iCal importer.

    is there a way to accept other payments? For example cash and bank transfer? Or is this only possible with an add-on?

    If you want to sell tickets you’ll need: Event Tickets (tickets with basic RSVP) + Event Tickets Plus add-on (sell tickets). The payment methods are defined in the e-commerce plugin you choos to use for the cart/checkout process (our plugin works with WooCommerce, Easy Digital Downloads, Shopp & WP-Ecommerce). I guess it’s possible to add ‘Cash’ as a payment method.

    Hope you find this information useful and please let me know if there’s anything else I can help you with,
    Best,
    Nico

    Nico
    Member

    Hi Danielle,

    Thanks for reaching out to us! I’ll help you here…

    Unfortunately there are no shortcodes to embed the community submit an event form or the list events the user has created ๐Ÿ™

    This feature was suggested a while ago in The Events Calendar user voice page, please do up vote it and you can also comment on thy you think this an important feature: Shortcode for Community Events.

    Maybe the membership plugin has a code to insert in a given template or a way to call the auth form via code?

    Sorry not to have a better answer for this,
    Best,
    Nico

    Nico
    Member

    Hi there @canalsideweb,

    Thanks for reaching out and for the report on how tribe_events_get_current_month_day is working. I could verify that’s not returning the values stated in the documentation (prev, next, etc). I’ll share this with the dev team to see if they have some more information on why this changed. I’ll keep you updated!

    What are you using the function for? Maybe we can find a work around to get your code working.

    Please let me know about it,
    Best,
    Nico

    in reply to: Error on generate ticket (EDD) #1063422
    Nico
    Member

    Hey Niklas,

    Thanks for reaching out to us and sorry to hear about this issue! I’ll help you getting this right…

    I’ve just tried creating new EDD tickets in my install and wasn’t able to reproduce this error. Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    To disable EDD tickets you’ll need to de-activate the EDD plugin, is that possible or are you using it in the site? And about removing the RSVP option, there’s not an easy way to do, maybe you can inject some JS to that admin page to select the appropriate checkbox and hide the other options. Does that make sense?

    Please let me know about it,

    Best,
    Nico

Viewing 15 posts - 4,861 through 4,875 (of 6,506 total)