[Nico]

Hi Maria Alejandra,

Thanks for getting in touch! I’ll help you understand how to customize the views and CSS files of the plugin.

i am customizing the calendar view, for that i was trying to use the pattern /themes/MYTHEME/trive-events/

Hi guess this is a typo, but the path should be /themes/MYTHEME/tribe-events/ (not trive).

… i need to edit the file general.php from the-events-calendar\src\functions\template-tags because of updates i dont want to work direct on that file in Plugins Folder, where can i do that?

The template/file override just works for view files (files inside plugin_name/src/Tribe/views/) not for all file in the plugin. The file …/template-tags/general.php cannot be overwritten, it’s a core file of the plugin. Depending in what you need to tweak you might need to use hooks, template overrides or maybe create your own functions (stored in your child theme’s functions.php file) to interact with the calendar.

On Child theme can i edit only the files inside the-events-calendar\src\views? / On this case and in all other add/ons can i edit in child theme only the files in /ADDON/src/views ??

I think this has been answered above, but just to clarify: Yes only view files can be overwritten by your theme. And CSS files as explained in the guide (which I see you got right).

then SHOULD I MAKE A COPY of edited files FOR EACH plugin/addon update?

You’ll need to have a copy of the edeited files, yes. There’s not necessary that you update them with every plugin update. Just take a look into the release note of each plugin, if a template is changed it will be noted there.

<blockquote…to edit the css the file name should be “filter-view.css”, the location of this file is clear, should be in /tribe-events/filterbar/filter-view.css
Correct!

Please let me know if you still have any doubts / follow-up questions on this,
Have a great weekend,
Nico

[Nico]

Howdy Brad,

Welcome to our support forums and thanks for reaching out to us!

I’m sorry to say that Events Calendar PRO doesn’t come packed with an RSS importer. It’s possible to import CSV files, so maybe you can create a script to turn the feed into a CSV format file to import (there are a bunch of scripts to do this. Also iCal feeds can be imported using the iCal Importer add-on.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey David,

Thanks for getting in touch!

Hopefully there’s a knowledgebase article about Moving the Tickets Plus form.

Please let me know if you can get that working,
Best,
Nico

[Nico]

Howdy Lana,

Welcome to our support forums and thanks for reaching out to us. I’ll help you out here…

Let me stat by explaining WooTickets (WooCommerce Tickets) is now a legacy product, the functionality in our ticketing plugins were combined into two new plugins: Event Tickets (free) and Event Tickets Plus (paid). As a legacy plugin it won’t receive any updates other than security patches. WooTickets licenses holder are granted an free Event Tickets Plus license to move to the new plugins, for more details on it please read this knowledge base article: Moving to Event Tickets Plus. Do you think you are able to update to Event Tickets + Event Tickets Plus and check if this an issue after the update?

If this is still an issue after the update, I’ll try to reproduce this on my local setup. If I can confirm this s a legit bug I’ll log in our products backlog and see if there’s a possible short-term solution we can provide until this is fixed.

Please let me know what you feel about this,
Best,
Nico

[Nico]

Hey Paul,

Thanks for reaching out to us! I’ll help you here…

So I guess there’s no particular action to take when an event has passed. Our plugin add’s a notice in the single event page stating that the event has passed and if the events has tickets for sale, the ticket form is removed. Also it the events listings previous events are not visible upfront (or they appear with low opacity for example in month view).

Do you have any particular concerns on this?

Please let me know about it,
Best,
Nico

[Nico]

Howdy Tim,

Welcome to our support forums and thanks for reaching out to us! Interesting question here, I’ll help you out with it 🙂

I guess the simplest way to do it is via JavaScript. You can remove the check-boxes html (or drop-down or autocomplete field) and inject the slider code in it’s place. Please note that the input name should be the same (tribe_timeofday) and the values should be the same as well (allday, 06-12, etc). Does this makes sense to you?

Please let me know about it,
Best,
Nico

[Nico]

Hey Pat,

Stocked to hear, glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Melinda,

Thanks for following up on this! From what I see in our records, all your licenses are active (Event Tickets Plus and Filter Bar don’t show as connected to your domain but that’s probably because they are not active).

We’ve heard of issues with update notices in some hosting environments, generally going into WP-Admin > Dashboard > Updates and clicking the ‘Check Again’ button (https://cloudup.com/cCW29UyilXj) makes it right. If that doesn’t work then you should go with manual updates, the process is not complicated and the data shouldn’t be lost or corrupted (but it’s always recommended to backup everything before giving it a go).

Also, I’m not sure also why both Events Calendar and Event Calendar Plus are on there and active and how I fix that?

You need to have both plugins active, The Events Calendar core and Events Calendar PRO. You’ll also need to install Event Tickets core alongside Event Tickets Plus.Events Calendar PRO and Event Ticket Plus add extra functionality but they need to work with the core (free) versions.

Hope that forcing the updates work 🙂

Please let me know about it,
Best,
Nico

[Nico]

Hi Jared,

Thanks for following up! I’ve checked this with the dev team and it seems to be the documentation for that function is outdated and the output of it has changed a while ago.

I can help you adjusting the function if you want… Right now those ‘cells’ have some specific classes that might help you:

• Event from previous month have the following classes: tribe-events-othermonth and tribe-events-past.
• Event from next month: tribe-events-othermonth and tribe-events-future.

Do you think you can adjust your CSS to match these classes? I can create a new function that returns ‘prev’, ‘next’ or ‘current’ if you think that would be ideal.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi Andy,

Thanks for following up on this issue.

But I’m talking about situation when client want to create the translation NOT USING button ‘Overwrite with German content.’

As you state this is not possible right now, as when the content is overwritten the metadata of the event is copied over to the translation ensuring no data is missing. Sorry but for now there’s not another way of doing this we support.

I’m sorry to say the forum is the only channel we use to support our clients (more details on our support policy). If you feel this limitation is a showstopper for you and the license was purchased within the last 30 days you can always ask for a full refund. We certainly don’t want to tie you to our products if they do not work for your project.

Please let me know about it,
Best,
Nico

[Nico]

Hey Delbert,

Thanks for following up with this!

Basically what you describe about the back is the wy to go, just export the db in SQL format, take a look to this article. The db back up + the site files backup should be sufficient to create a local copy of the site. This other article describes a different way: How to Move a Live WordPress Site to Local Server.

If I go to the event and set it to not recur at all, should this crash anything given the sheer amount of events?

It should not crash, specially if before doing so you lower the settings ‘months to create events in advance’ and ‘months to clean up events in the past’. But +12.500 events is something to be cautious about, so if you can first test it locally it can be safer.

Please let me know how this goes,
Best,
Nico

[Nico]

Hey Hans,

Thanks for reporting this and for the inconvenience it might be causing to you. We are aware of this bug and the fix for it is stated to next maintenance release.

In the meantime I can provide you with a snippet to hide the recurrence tooltip. Just add this snicppet via Simple Custom CSS plugin or to your theme (or child theme) stylesheet:


.tribe-events-tooltip {
display: none!important;
}


I’ll set this thread to ‘Pending Fix’ so I can update you when this is fixed.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey @macdara,

Thanks for reaching out to us and sorry to hear about the struggle of setting the site up!

While we do not have a list of compatible themes, you can search theme forest for themes compatible with Events Calendar PRO. Avada is a popular theme which seems to be pretty compatible with our products, and comes packed with sliders and widget areas and so.

To change calendar colors, you can use the PRO color customizer, take a look!

Hope that helps, please let me know if there’s anything else I can help you with!
Best,
Nico

[Nico]

Hi Massimiliano,

Thanks for reaching out and for your interest in our products 🙂

I’ll answer your questions, but before starting let me say that our plugin doesn’t provide multiple calendars, that’s something you can achieve by creating different event categoriesand linking directly to them.

1) 3 user levels :super-admin(who can manage all the calendars), admin(who can manage the single calendar), registered users (customers).

As stated there’s is just one calendar which can have multiple event categories to ‘group together’ similar events. You can define different admin roles and permissions if you need to.

2) A user can search availability in a single calendar or in all the calendars.

Not sure what you mean by availability. Can you elaborate a bit on this? Users can search events by date, search term or location. The Filter Bar add-on allows the user to search based on price, category, tags, day of the week, etc.

3) Users can search availabilities on a map.

Events Calendar PRO comes packed with a map view that allows the user to view events (with address) on a map. Take a look to how it looks at our demo page: map view demo.

4) Data can be extracted and represented in an excel file

You can export the attendees data to an excel file, but not all events data. You can have that in iCal format, but not in excel. Of course you could custom code that functionality.

5) The system automatically sends notifications the day before the booking happens.

Not, but this is something you could custom code as well.

6) The fields behave like meeting rooms: every customer can book and is free to fix its own lenght in time (1 hour, 2 hours, 1 hour and 15 minutes, etc…)

Not sure about this one. Can you describe what you are looking for?

Maybe you can explain a bit the general functionality you are looking for the site. I’m still not sure about the features of the system you are trying to build.

We have a 30 day refund policy so you could buy the plugins you need to set up the demo, and if you feel our products aren’t the best for the project, then you’ll get your money back.

Best,
Nico

[Author]

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