[Nico]

Hi Tylor,

Thanks for reaching out and sorry to hear about this issue 🙁

You can downloads previous version of the plugin here → https://wordpress.org/plugins/event-tickets/developers/

Have you tried re-installing the plugin manually? Maybe just try to re-install ET 4.2.1.1 before downgrading!

Also, if the problem persists after re-installing ET 4.2.1.1 please check the site error logs so we can have a clue of what’s failing!

Thanks,
Nico

[Nico]

Thanks for following up Manuela!

To get that custom field we need to know the key assigned to the field. To reveal that key please temporarily add the following code to your theme (or child theme) functions.php file:


/* Show additional fields meta key */
function tribe_show_key_fields ( ) {
$fields = tribe_get_custom_fields();

$fields = get_post_meta( get_the_ID() );

foreach ( $fields as $name => $value ) {

if ( strrpos ( $name ,'_ecp_custom_' ) !== false ) {
echo 'Field: ' . $name . ' = ' . $value[0] . ' <br/>';
}
}
}

add_action ( 'tribe_events_single_event_before_the_meta', 'tribe_show_key_fields' );


Once the code is in place, visit the single event page that actually has a value for the custom field “Teilnehmer”. You’ll see the meta keys before the actual meta section of the single event (https://cloudup.com/c6q5dlkaPB0). Once you know the meta key remove the code you added to functions and use the following code to get the value of the field in the template:


$value = get_post_meta ( $event_id, THE_META_KEY, true );


Please give that a try and let me know if it works for you,
Best,
Nico

[Nico]

Hi there Tone,

Thanks for reaching out to us and for your interest in our plugins 🙂

1) On an event page like http://www.sdcomicfest.org/event/this-is-an-event/ I expected the Organizers’ names to be links. Is that the “Venue & Organizer View” feature listed with the Pro version?

Indeed, if you activate Events Calendar PRO venues and organizers will be linked to a pag of their own showing details about them.

2) What I really need is something to flag schedule conflicts. If your plugin could warn me when I double booked an organizer, or booked an organizer for an event outside their window of availability then you’d save me hours of work. I didn’t see anything about that in the documentation under “conflict”

I don’t think we have any tools for this 🙁 Maybe using PRO week view you can see this easily? Maybe exporting the site events to Google Calendar and checking it there is better (if you have the organizers schedules configured in your Google Calendar or similar soft)?

3) Would I be able to rename Organizer, to Panelist?

Sure it’s possible → Change the wording of any bit of text or string. You’ll need some extra lines of code to change the permalink.

Also I noticed in your site that the conf is organized by a non-profit corporation and 501(c)(3) organization. Hopefully we have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Ronald,

Thanks for reaching out to us 🙂

Can you please log in into your account in the site when posting to the forums? This way we can make sure you are a registered user and that you hold valid licenses for our plugins. I just checked on that manually so no worries for now, just remember to do next time!

1. Is there a way to have the ticket widget in different sections of my website with events already filtered for that city? For example, if they land on our Miami section, can the calender display events by Miami events as default. The filter bar widget only allows you to set default list by categories, but not by cities.

Since version 4.2 of our plugins, FilterBar allows users to filter using venue geolocation information: City, State and Country. Have you tried activating this filter?

2. When selecting venues from a list, there is no way to differentiate duplicate club names that maybe in different cities. Currently is shows the name, but it will be helpful if i can show the name with a preview of the address.

Maybe the answer above helps! If it doesn’t I guess the possible solutions are: manually add the city name to the duplicated venues with the same name or modify the filter values via snippet to include the city name (“Venue name” – “City name”) for all venues.

Please let me know about it,
Best,
Nico

[Nico]

Hi Antoine,

Thanks for reaching out and for your interest in our plugins 🙂

So is there a way to use Event Ticket Plus that way, when selling directly in Gravity Forms? We would prefer that to setting up a separate shopping cart for those tickets.

I don’t think there’s an easy way of doing this, because Event Tickets Plus tickets are tied to e-commerce orders (from WooCommerce, Easy Digital Downloads, WP-Ecommerce or Shopp). I guess it’s possible but might be complicated.

Maybe using Event Tickets to generate RSVP tickets via code when the form is submitted sounds like a simpler idea. RSVP tickets are emailed and have a QR code too, but the plugin doesn’t interact with any e-commerce platform which can be best for your case.

Please let me know if my answers helps to clarify,
Best,
Nico

[Nico]

Hi Lindsay,

Thanks for reachign out and for your interest in our products! I’ll help you decide if they are the right choice for your project 😉

1. I saw that there is map views, calendar, grid views etc. Is it possible to show more than one of these at a time. For example, can I show the map as well as a list view of events coming up? I want to be able to provide options of both a map and listing or a calendar and listing.

You can only show one view at the time, but for example Map View comes with a listing below the Google Map embed (http://wpshindig.com/events/map/). It’s also possible to insert calendar widgets before/after the view or in the sidebar. You can also insert them via shortcode in a page or post.

2. Google Maps integration is great! Does it allow for further customization – for example, if I want to have google places so that if a user searches for an event, it can also show nearby restaurants or hotels (the site will be geared mostly for travelers visiting the city the site is for).

I guess you can custom code this feature but this is not a part of the plugin out of the box. Regarding customizations like this one, our support team will be able to give you a hand to get you started or point you in the right direction, but won’t be able to code this for you.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

This reply is private.

[Nico]

mmmm I’m still puzzled by the issue! What process are you doing when it works? Any difference?

Question when I delete all events, organizer, venue, site cache etc. My database is then clean right?

If you are deleting them from the trash it should be clean. Maybe some metadata might persist in the tables. There are a lot of good plugins to clean up the database after bulk deleting posts (or events in this case). But I guess the issue doesn’t related to the database because you can make it work from your home Mac and not from your office computer, which points to a file or browser issue. Am I following correctly?

Please let me know about it,
Best,
Nico

[Nico]

Hernan,

Gracias por responder! Te recomiendo antes que nada que mires el vídeo en la pagina de producto → https://theeventscalendar.com/product/facebook-events/

Básicamente vos configuras de que paginas queres importar eventos y el plugin te va a mostrar/sugerir los eventos de dichas paginas. Si queres importar un evento que no pertenece a las paginas configuradas podes simplemente importarlo usando el ID de evento.

Lo que quisiera entender es que tan grande será la lista que sugerirá Facebook Events.

Eso va a depender de cuantas paginas configures en el plugin.

Queda claro o sigue siendo un poco confuso? Aun después de ver el vídeo?

Saludos,
Nico

[Nico]

Wooot! Great work Nadim and thanks for sharing! I’m sure other users will benefit from this solution in the future 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for the heads up Gene!

Might be related to that, not sure about it though. Anyway glad to hear this is finally solved 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hola Alba,

Te cuento que ayer lanzamos un hotfix para el problema con las traducciones: actualizar The Events Calendar 4.2.1.1 y/o Event Tickets 4.2.1.1 debería solucionar el problema original 🙂

Mas notas sobre la release → Release: The Events Calendar and Event Tickets 4.2.1.1

Con respecto a las traducciones que estas intentando sobre-escribir, estas siguiendo el método descripto en How to Override plugin language files? En caso de que si, por favor checkea que las rutas sean las correctas y al hacer la prueba en el sitio hacelo con un theme default de WordPress (TwentySixteen por ejemplo) para star seguros de que el theme no este afectando la traducción!

Avisame si el update resuelve el problema y si finalmente podes pisar los archivos de traducción,
Saludos,
Nico

[Nico]

Hi there,

Just wanted to inform you that yesterday we released a hot fix for the translation issues introduced in version 4.2. Please go ahead and update to The Events Calendar 4.2.1.1 and/or Event Tickets 4.2.1.1. After doing so the translation issues should be gone!

Read more about this release here → Release: The Events Calendar and Event Tickets 4.2.1.1

Thanks for the patience while we worked on this issue,
Nico

[Nico]

Hi there,

Just wanted to inform you that yesterday we released a hot fix for the translation issues introduced in version 4.2. Please go ahead and update to The Events Calendar 4.2.1.1 and/or Event Tickets 4.2.1.1. After doing so the translation issues should be gone!

Read more about this release here → Release: The Events Calendar and Event Tickets 4.2.1.1

Thanks for the patience while we worked on this issue,
Nico

[Nico]

Hi there,

Just wanted to inform you that yesterday we released a hot fix for the translation issues introduced in version 4.2. Please go ahead and update to The Events Calendar 4.2.1.1 and/or Event Tickets 4.2.1.1. After doing so the translation issues should be gone!

Read more about this release here → Release: The Events Calendar and Event Tickets 4.2.1.1

Thanks for the patience while we worked on this issue,
Nico

[Author]

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