Modify which fields are displayed in the email ticket

[Manuela Hernandez Perez]

Hi,
I need to remove the ticket name from the email ticket. Instead of it a specific custom field should be displayed. How can i do this?
Thank you in advance!

[Nico]

Hi Manuela,

Thanks for reaching out to us! I’ll help you here…

To modify the tickets email you’ll need to create a template override of the file /wp-content/plugins/event-tickets/views/tickets/email.php. Be sure to check the details on how to do so in themer’s guide!

Please let me know if you can make it work,
Best,
Nico

[Manuela Hernandez Perez]

This reply is private.

[Manuela Hernandez Perez]

I sent you a private message with the password. I need to know the strings for the label and the text field content of the custom field “Teilnehmer”. Can you please help me?

[Nico]

Thanks for following up Manuela!

To get that custom field we need to know the key assigned to the field. To reveal that key please temporarily add the following code to your theme (or child theme) functions.php file:


/* Show additional fields meta key */
function tribe_show_key_fields ( ) {
$fields = tribe_get_custom_fields();

$fields = get_post_meta( get_the_ID() );

foreach ( $fields as $name => $value ) {

if ( strrpos ( $name ,'_ecp_custom_' ) !== false ) {
echo 'Field: ' . $name . ' = ' . $value[0] . ' <br/>';
}
}
}

add_action ( 'tribe_events_single_event_before_the_meta', 'tribe_show_key_fields' );


Once the code is in place, visit the single event page that actually has a value for the custom field “Teilnehmer”. You’ll see the meta keys before the actual meta section of the single event (https://cloudup.com/c6q5dlkaPB0). Once you know the meta key remove the code you added to functions and use the following code to get the value of the field in the template:


$value = get_post_meta ( $event_id, THE_META_KEY, true );


Please give that a try and let me know if it works for you,
Best,
Nico

[Manuela Hernandez Perez]

Thank you, but after copying this code to functions.php I got the http error 500. Luckily I could replace the file by a backed up version via FTP. Was sth wrong with it?

[Nico]

Sorry to hear Manuela…

Just be sure to paste it at then end of the file and check that php tag is open (basically that there’s no ?> before you paste the code in). I re-tried the code in my local install and it’s working as expected. Can you try to re-paste the code from this Gist instead? Maybe there was an enconding issue?

https://gist.github.com/niconerd/35c2f1cf72acee927cabf7d647150ea2

If the problem persists can you please the log for any errors?

Have a great weekend,
Nico

[Manuela Hernandez Perez]

Thank you, Nico! I got the key now: _ecp_custom_15
Still I don’t know how to get the meta field content into the email.php file.
I need that the ticket name information is completely removed, and in the next row between the venue and the organizer names should be the meta field “Treffpunkt” information, like shown here:
http://prntscr.com/bnusum
Thanks a lot again!!

[Nico]

Thanks for the key Manuela!

Below you’ll find a sample email template override file that addresses your requirements (please note that table styles might need an adjustment):

https://gist.github.com/niconerd/6db8cc4fb5aa7e465811ea70b32714d4

Please try the file out and let me know if it works for you,
Best,
Nico

[Manuela Hernandez Perez]

Wow, Nico, it is perfect 🙂 Thank you so much!

[Nico]

You are welcome Manuela! Glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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